MMS747
@direcpc.com
| reply to slaver
Re: [HN7000S] Traffic Shaping refer to locked thread 4 - 12
You could try my experimental route, or try calling them again. I know that if you present a case carefully, you can sometimes get them to budge. When I was forced to upgrade from DW4000 to HN7000S, they wanted a new commitment to a service contract (what was it, I forget, 2 years?). I told them I had no problem with the $25 shipping, but a big problem with the contract requirement. I mentioned the fact that their literature stated they were still committed to the DW4000 (hinting without overtly stating this might be false advertising). She put me on hold for a moment (to talk to a supervisor?) and when she came back, agreed to send me the new modem for just $25 shipping and no new contract requirement. I tell you this not to toot my own horn but just as an example of a call.
But calling them and having the throttle removed I suspect would only be a temporary fix. It would only get you off the throttle quicker. (I had to wait a couple of weeks for mine to come off automatically). After that, you might have to apply something along the lines of "my experiment" to keep yourself from getting flagged again. This would be tough to do if you can't work around the 4-12 zone.
Mind you, all of this is only my theory of what is happening to trigger the 4-12 throttle. Other factors entirely might be at work here. For all I know my little experiment might flop tomorrow. |
