  Technogeez Misanthropic curmudgeon Premium join:2007-01-20
·Verizon FIOS
edit: May 6th, @12:28PM
| reply to John W Re: [northeast] FIOS Billing Nightmare!
Well, take my point that I'm a happy FiOS customer. I can empathize with those who are having bad install/billing experiences. But I'm not experiencing any of that, so when someone presents a horror story and says in their post that they're just about to drop it/give up/move on, I certainly won't argue with them about their judgement. I know that if I were to experience those kinds of issues, I wouldn't have hung on as long as OP did. I'd have told Verizon to come back when they have a mature product.
Some posters have turned their (let's face it) minor problems into martyrdom stories by stridently whining about the issues they've encountered in trying to get FiOS installed, hardly a life-or-death event. Besides, it's the nature of complaints. How many people post "I've had another month of problem-free billing, rock-solid internet, crystal clear phone and eye-popping TV picture quality" every month?
I'd consider starting that thread myself, but I don't need the grief. -- Read your contract and TOS before signing anything. |