philS
join:2008-05-06
Lajas, PR
| [Installer] speed/acceleration problems
My Hughesnet connection just keeps getting worse, and their tech support has been unable to help. The obvious symptom is packet traffic grinds to a halt and/or I get error messages about “acceleration problems”. I can fix the problem sort of by clicking “troubleshoot” and then “fix the problem”. That gets me back to normal speed, for a little while. So I just keep repeating the process and I survive.
The connection worked great for 3 years, then all of a sudden when I got back in town late March it was almost unusable. I’ve read the other threads about these problems but have two general questions:
1) Is my problem simply Hughesnet or is it also my laptop?
2) Are we any further along on getting Hughesnet to clean up its act?
A few key facts:
1) This seems to be only a port 80 problem. I have no problem with streaming audio. Once it starts, it’ll stay up for hours. Likewise with a program called Secure Shell Socket which I think uses the ftp port.
2) A friend about 10 miles away has the same modem (7000S) and has no problems. I took my laptop over to his place and immediately started getting the same problems.
3) Hughesnet tech assistance has had me try everything they can think of. Nothing helps. They talked me into upgrading to the 7000. Seemed to help until the installer left, then right back to where we were.
4) I’ve run the Hughesnet speed test several times and like others have gotten weird results like uplink speeds 10x downlink.
5) Reading a recent thread I tried “turbo breakdown”. May have helped, probably too soon to tell, but what does it do, do you have to undo it somehow, and how do you get to that cgi part of the modem that will accept such commands?
Any help, suggestions or comments would be much appreciated.
Phil |
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philS
join:2008-05-06
Lajas, PR | What's up folks? I guarantee a whole bunch of you know a whole lot more about this than I do. Any comments at all would be appreciated.
Thanks
Phil |
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mark470
eh?
Premium
join:2002-01-09
Contoocook, NH
 ·Comcast
| reply to philS
your laptop at a friends place same problems,sounds like your laptop may have a issue and we all very well know hughes aint perfect.
if you have a place that has cable or dsl try that to.
and your browser may or may not be configured to use the hughesnet cache server, general i find the cache is worse.
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my heart belongs to a canadian, she is the best. |
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yankale
join:2008-05-13
| reply to philS
Hi Phil, I am having the same problem with HN7000S system. For those interested, I have been having this problem for weeks and have been troubleshooting it as best I could before calling Hughesnet. I have connected each of my 3 laptops to make sure it is not my machine - all get the same accelaration error messages. Today I actually installed my spare (brand new) entire arm on the system - it worked fine for several hours - then the acceleration errors came back. Using Firefox instead of IE gets the same problem. Have you resolved your problem yet? If so please help. Does anyone else know the solution? Thanks. Yankale |
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grohgreg
Dunno. Ask The Chief
join:2001-07-05
Dawson Springs, KY
| reply to philS
If you guys would actually specify the error(s), you might get some more folks interested in pitching in here. We can't draw many meaningful conclusions from something as general as "I'm getting acceleration errors". Let's start with the exact error wording, and what you're doing when it occurs.
Phil - start by uninstalling those non-Windows applications that are not performing to your expectations. You might get lucky and find which is/are causing conflict. If the issue persists, troubleshoot with MSCONFIG by disabling suspect StartUp executables.
//greg//
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HN7000S/74cm/1w/ProPlus - G16/1250H/Germantown - NAT 66.82.187.152/Gateway 66.82.25.10/DNS 66.82.4.12 and 66.82.4.8 - Firefox 3 - AVG+Firewall v7.5 |
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