Talk > Rants, Raves, and Praise > Covad the worse provider on this planet

reply to akhnaten1

Re: Covad the worse provider on this planet

For all the bitching, whining and complaining you've done, you refuse to let the tech drop by and trouble shoot the problem!

The issue here is not with Covad, its with you. You have this erroneous belief that you are more important in life than you really are. You're not. Get over it. If you were, taking a day off wouldn't be an issue for more reasons than I can count. If it were an issue, then at your income level you could afford to have someone drop by and house sit while the tech does his work. If you were really were someone important in the ISP industry as you say you are, then you would've made the call to a buddy who would've gotten this taken care of nice and tidy but you couldn't.

edit: For that matter, I believe there is a forum for Covad customers where Covad support techs will test your line. If thats still available, and they are willing to assist you, they can probably tell you if the issue in the CO or not. Chances are, based on my years of experience with DSL and your vague description of the issue, the problem is not in the CO but either in the line going to your house or at some point in your house.

edit again: Here would be said forum...
»Covad Direct

Sorry my friend, but I nor my company don't do business with Covad nor is it about me. Its not about bitching, its about making sure others know what awaits them when they use DSL service from Covad! Why would I or anyone else for that matter spend my own time and money to accommodate their visit when they should accommodate me (even that I did agree to let their tech in and then he cancels the appointment 15 before the visit is to occur..r u kididn gme kid!!??!) or any other provider like other companies who care for their client base do. I will rather cancel them and get something else, even if it costs me some capability! A provider who wants to stay in business today, must provide exceptional customer service or that provider won't be long in business, even when they are monopoly like for example Verizon is in many areas of the country. In my residential area only Cox Cable can still provide ISP services which is limited and good for rudimentary level of user since they like Comcast block ports 80, 25 and other. Fortunately, not even Covad can provide ISP services where I am since Verizon has changed the CO architecture since their are gearing up for implementing FIOS services in my area. My circuit is legacy circuit and shows how much they don't care since they know I don't have much options until Verizon completely kicks them out and then we have Cox or Verizon as an option for residential service or Direct TV which is again of limited capability since space segment ISP services are limited in many ways...so its simple, stay with Covad and eat the c-r-a-p until Verizon comes in with FIOS, get Cox as an alternative in the mean time, or open up the bag and get residential T1 service at $500+ a month...not much choice at the moment.
So your comments might stand if they had base, but unfortunately they don't and you obviously didn't read the whole thread or maybe simply don't understand it ...not surprised, if you were getting it where you live you wouldn't put your hopes in Ron Paul 2008 in a country that is so corrupt Ron Paul is a far away dream at any standard! Wake up , smell the roses you , I and all of us live in a country where money talks bulls**t walks, literally!
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SIPAnkh"Cogito ergo sum!"

reply to Anon

Re: Covad the worse provider on this planet