zod5000
join:2003-10-21
Edmonton, AB | reply to zod5000
Re: Goodbye Telus!
no tried to get hd when i was on telus tv, tried to get 6.0 after i canceled telus tv. |
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a24
@telus.net | You aren't the only one. Many people are told they can't get 6 mbps until they check with a wholesaler/reseller.  |
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Ternerito
join:2002-08-31
Delta, BC
| said by a24 :You aren't the only one. Many people are told they can't get 6 mbps until they check with a wholesaler/reseller. I admit that find that strange myself. In the last couple of years, I've been told that 6.0 "is not available in your area". I find that hard to believe, also because I used to be on an ADSL2+ port.
Even though at the moment we are quite happy with 3.0, I cannot help but wonder why telus would try to prevent customers from paying a higher rate? There must be a reason. |
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a24
@telus.net
| said by Ternerito  :Even though at the moment we are quite happy with 3.0, I cannot help but wonder why telus would try to prevent customers from paying a higher rate? There must be a reason. I don't know if it's done on purpose (maybe they prefer you to be on 3.0? its only $5 more for twice the bandwidth) or if its general incompetence of the customer service reps.
When I called them up they couldn't tell me if 6.0 was possible until I was hooked up with 3.0 first, then once I was connected they said I was ineligible for 6.0 but eligible for telus tv. It seems a little fishy... |
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JammerMan79
Premium,VIP
join:2004-05-13
Prince George, BC
edit:
May 6th, @05:21PM
| the reason why 6.0 is not available to everyone has been explained many times... search is your friend
edit: clarity |
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