thebob6
join:2002-09-02
Santa Cruz, CA
edit:
May 6th, @03:32PM
| reply to jsimmons
Re: [VA] Modem Boot Log Issues
Yeah this issue has been going on for a week+ now. I may call Cox again and ask if they can do anything on their side. What should I ask for? Them to change my upstream channel? I really wish some Cox reps would hop in this thread and give some advise.
Edit: Called them. They said again the signal looks perfect and the log shows since 12:01 this morning I have had 54 odd resets. He said it is resetting itself consistently 4 times every hour. He said the only thing he can do is send another tech out. Tech is coming tomorrow morning 8-10. I'm not sure what he is going to do :/ |
|
thebob6
join:2002-09-02
Santa Cruz, CA | If any Cox cable tech do drop by in this thread I would be very happy if you could give me some advise as to what exactly to tell the tech who is coming tomorrow morning.
Thanks |
|
Irish Shark
Play Like A Champion Today
Premium,MVM
join:2000-07-29
Las Vegas, NV
| Tell the tech ....
"They said again the signal looks perfect and the log shows since 12:01 this morning I have had 54 odd resets. He said it is resetting itself consistently 4 times every hour."
--
"You can observe a lot by watching". Yogi Berra |
|
daveinpoway
join:2006-07-03
Poway, CA | reply to thebob6
Recently, there was something stated in one of the forums that some SB5120's are constantly rebooting themselves as they get older. No idea if this is your problem or not. |
|
jsimmons
Premium,MVM
join:2000-04-24
Falls Church, VA
 ·Cox HSI
| said by daveinpoway  :Recently, there was something stated in one of the forums that some SB5120's are constantly rebooting themselves as they get older. No idea if this is your problem or not. Not sure what the definition of "older" is. I've had mine in continuous operation for about 3 years now (I think) with no such issues. I do have it running on a battery UPS with line conditioning (along with my firewall/router, LAN switch and Access Point).
--
"Everything should be made as simple as possible, but not one bit simpler."- Albert Einstein |
|
daveinpoway
join:2006-07-03
Poway, CA | I have ben unable to locate the post, but, as I recall, the problem would start when the modem was about 2 years old; only some production dates are affected. |
|
