illusion
join:2008-02-11
Scarborough, ON
| reply to not slanted
Re: TekSavvy's Inability to Setup Home Phone Service
Finally, someone who is able to view the problem in the customer's perspective rather than in a technical perspective. My point exactly. I'm paying TekSavvy for the service, and ultimately I expect the service to be provided. I do sympathize that they're dealing with Bell. But in the customer's perspective, if Bell drops the ball, it's TekSavvy's responsibility to the customer, to make sure that the ball don't keep on dropping. |
