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[Newsgroups] Usenet - 1 file download slow, multiple files FAST »
« Stats trends to worry about?  
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wwongma

join:2002-03-26
Westwood, MA
reply to dadkins
Re: Unable to access Rhapsody Music

my settings for cookies is set.
Am able to play other stations, might send email to the Real Support on this.

If anyone has any other suggestions, please do offer them

thanks

wwongma

join:2002-03-26
Westwood, MA

Hi, this is the response I got from Real Support

Thank you for contacting RealNetworks Customer Support.

I understand that you were unable to access some radio stations with your Rhapsody.

I see that you have Free Radio PLUS account.

I would like to inform you that to access unlimited pre-programmed and custom radio stations you need be have an Rhapsody Unlimited or Rhapsody To Go subscription.

What is the setting for others, same and able to access stations? If so I need to go back to them.

thanks


dadkins
Merry Whatever
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast


edit:
May 7th, @10:32AM

Click for full size
Uh, yeah.
I have just the Free Comcast Rhapsody Radio Plus, and all the stations you stated run fine on that page.

No idea friend... install the Comcast Rhapsody and see what happens:

»www.listen.com/partner/comcastmusic/

They *DO* play in the player!!!
--
Think outside the Fox... Opera

wwongma

join:2002-03-26
Westwood, MA

I tried something here and created a new comcast.net account. You are allowed up to 6. After I created the new id, I then logged into rhapsody and was able to play the channels I could not with the other id. Very odd. The difference I see for the account information is

Free Rhapsody Radio @ $0.00/month - one that works
Free Rhapsody Radio Free Trial Expires on $0.00/month (paid monthly) - one that fails.

Slight difference in the appearance...who knows?

Sent followup email to Real with this information. Perhaps adjust bad id to match up with one that works? If anything, I have something working now.

-WW


dadkins
Merry Whatever
Premium,MVM
join:2003-09-26
Hercules, CA
On that page I linked to, click on "Download Again".

Well, Glad it works now!
--
Think outside the Fox... Opera
Forums » US Cable Support » Comcast » Comcast HSI[Newsgroups] Usenet - 1 file download slow, multiple files FAST »
« Stats trends to worry about?  


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