Re: Goodbye Telus! in Telus http://www.dslreports.com/forum/r20441167 en Tue, 02 Dec 2008 19:41:30 EDT Tue, 02 Dec 2008 19:41:30 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20469506 danf :
quote:
Both Telus and Shaw are religious about keeping their bandwidth open.


I read this and laughed - the reason I switched from Shaw to Telus was because of Bittorrent throttling. This was, oh, 4 years ago?

I haven't used their service and don't know anybody that does currently, so I don't know if anything has changed.]]> http://www.dslreports.com/forum/remark,20469506 Mon, 12 May 2008 11:55:11 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20468134 zod5000 : yah shaws throttle only throttles upload, but torrents are setup so the fasted uploaders get faster download speeds.. on well seeded torrents it might not make a difference.. but on lesser seeded torrents, it can have an adverse affect on download speed.

]]> http://www.dslreports.com/forum/remark,20468134 Mon, 12 May 2008 01:58:38 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20467324 Manatrite : shaw throttles upload only. bell does both.]]> http://www.dslreports.com/forum/remark,20467324 Sun, 11 May 2008 21:52:51 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20466748 anon : Shaw started throttling way before bell. That's a fact. Unlike bell, Shaw used to throttle uploads only, you might get a decent download speed using BT. But you can't upload anything through p2p.

I take Teksavvy won't be throttling as long as Telus is not doing it. Hope it will last. :(]]> http://www.dslreports.com/forum/remark,20466748 Sun, 11 May 2008 19:41:05 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20466253 monkeyman47 :
said by netwerk See Profile :

hate to burst your bubble but Shaw throttles big time
If that is the case your port isn't forwared. Both Telus and Shaw are religious about keeping their bandwidth open. I have never had a complaint about that.]]> http://www.dslreports.com/forum/remark,20466253 Sun, 11 May 2008 17:10:37 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20465975 netwerk : sasktel and MTS do not throttle either]]> http://www.dslreports.com/forum/remark,20465975 Sun, 11 May 2008 15:57:50 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20463771 zod5000 : Shaw was the first Canadian ISP to implement throttling! They definately have it. Is telus the only telco/cable company that hasn't implemented it yet? I still don't get why a DSL company would need to throttle and you don't have the problem with overcrowded nodes like you do on cable?

I do like that teksavvy has reasonable overage charges. You get 200 gb on the 6.0 package.. and can either pay .25 cents a gig for overage, or call them before the end of the month, and you can pay 10 bux extra for each block of 100gb you need. I don't mind paying for extra bandwidth when its a reasonable price.]]> http://www.dslreports.com/forum/remark,20463771 Sun, 11 May 2008 00:03:02 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20463576 netwerk : hate to burst your bubble but Shaw throttles big time]]> http://www.dslreports.com/forum/remark,20463576 Sat, 10 May 2008 23:18:04 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20463110 monkeyman47 :
said by Manatrite See Profile :

no throttling exist in the western parts. the throttling is happening only in the eastern part because the culprit is Bell of course..Bell does not control the western area.
That's right. Both Telus and Shaw do not throttle. My complaint has nothing to do with that. It's about fake (MP4) HDTV and sacrificing other bandwidth to supply such a service. In other words I can't buy the service that I want and not that the service provided is a poor value. It's not great but "good enough".]]> http://www.dslreports.com/forum/remark,20463110 Sat, 10 May 2008 21:09:33 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20462839 Manatrite : no throttling exist in the western parts. the throttling is happening only in the eastern part because the culprit is Bell of course..Bell does not control the western area.]]> http://www.dslreports.com/forum/remark,20462839 Sat, 10 May 2008 19:53:40 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20462365 anon : I want to switch too, but when I went to check TekSavvy's forum...uhh...looks like they are talking about throttling everywhere.

So are they throttling in western too? will they start too do it? Considering they are offering 200G/month, and telus is never too generous with usage.]]> http://www.dslreports.com/forum/remark,20462365 Sat, 10 May 2008 17:24:22 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20461023 river_ratbc :
said by Bloodfrost :

they do not use our equipment so they do not have port issues. They just use our lines
Are you meaning that wholesale adsl does not use Telus equipment, so they don't have port issues, because they don't use Telus ports? If so, that is incorrect. ADSL wholesalers do use Telus ports.]]> http://www.dslreports.com/forum/remark,20461023 Sat, 10 May 2008 11:01:13 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20460430 monkeyman47 : Let me get this straight: Telus is abandoning 6 Mb/s adsl in exchange for providing its customers with pretend HDTV? If that's the case I won't be renewing my subscription when my current three year 3.0 plan expires in Feburay next year. With Shaw I'm getting the same fake HDTV and 10 Mb/s internet. In both cases I'm having my intelligence insulted but at least with Shaw I have the bandwidth to download the real thing (25 Mb/s mp2t) from Japan at something better than glacial speed and play it on my HTPC.

Note: I currently have both Telus 3.0 and a Shaw Xtreme-I Business account.]]> http://www.dslreports.com/forum/remark,20460430 Sat, 10 May 2008 05:35:50 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20458027 anon : Might not be known by a lot of ppl, but one of the reasons why telus has not put a lot of effort into getting 6.0 into most of the homes is. If you have 6.0 then you cannot quality for TTV. TTV is Telus's new goal for all Customers so they just do not put much effort into making these ports available.

Wholesalers on the other hand could give a rats ass about TV since they just sell internet, they do not use our equipment so they do not have port issues. They just use our lines ;).

Anyways, hopefully that puts a bit of the questions about 6.0 to rest. Its a porting issue that will not likley be resolved ever =p.

]]> http://www.dslreports.com/forum/remark,20458027 Fri, 09 May 2008 16:26:00 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20457595 blutoski : DGC: please restrain from accusations of criminal behavior on a public forum.

The terms of wholesale are established by the CRTC.
--
public statements by this poster represent himself, and do not represent telus]]> http://www.dslreports.com/forum/remark,20457595 Fri, 09 May 2008 14:59:53 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20456732 anon : There is another issue that has been in hot discussion regarding Bell's and TELUS' anti-competitive practice. TekSavvy would like to offer significantly better speeds at a reasonable price, but is limited by TELUS/Bell's restrictions.

Although some ISPs from the overseas do offer about the same speed (5.0 Mbps), their price is significantly cheaper. ]]> http://www.dslreports.com/forum/remark,20456732 Fri, 09 May 2008 12:05:03 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20456438 zod5000 : Mines at about 800kbps, but would you really get 1mbps, don't you lose some due to overhead?]]> http://www.dslreports.com/forum/remark,20456438 Fri, 09 May 2008 11:13:15 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20455870 pkarlos_76 :
said by zod5000 See Profile :

So after telus gave me run around about not being able to get hdtv, then the runaround about not being able to get 6.0. I gave teksavvy a call, my telus disconnected just after midnight, teksavvy came on around 9. And its running at 6.0 :)

I didn't really have anything against telus, but living right downtown, it seems rather weird they didn't want to upgrade anything. Goodbye 3.0mbps internet :)
I said Goodbye Teksavvy because they could not provide higher then 760bps upload and not their posted 1mb upload.

Anyone need a DSL DLINK Router/gateway?]]> http://www.dslreports.com/forum/remark,20455870 Fri, 09 May 2008 09:49:09 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20455044 zod5000 : I'll take luck. I had waited about 3 weeks after i killed the telus tv to ask because in another thread, it was mentioned it takes telus about 2 weeks to remove the flag that prevents 6.0 while on telus tv. I also think that maybe they hadn't removed it yet, and that there wasn't any physical problem.

but luck or telus tv flag.. the extra speed boost is nice :)]]> http://www.dslreports.com/forum/remark,20455044 Fri, 09 May 2008 02:23:46 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20454191 TSI Rick : In all honesty, it was most likely a dumb turn of luck...a 2+ port was most likely not available when the client last contacted telus CSR but there was 1 when they called us...we do use Telus slams, we do not use any of our own COs....=)

Either that or the Telus rep the client spoke to didn't realize there was an open port available.]]> http://www.dslreports.com/forum/remark,20454191 Thu, 08 May 2008 22:08:36 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20449024 zod5000 : That'd make sense.. i suppose I don't really care how it works as long as it works :)]]> http://www.dslreports.com/forum/remark,20449024 Wed, 07 May 2008 22:59:16 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20448459 psydfx : I'm relatively positive Teksavvy doesn't have any of their own equipment in Telus' COs and they use Telus' DSLAMs and 2+ ports. Same as they do with Bell back east. If they had their own equipment in place they wouldn't be suffering from the throttling issues back east with Bell.

They do however have their own pipe to the outside world after it goes through all of Telus' equipment. I'm sure if you ask in the Teksavvy forum someone could better inform you of what they use to provide service.]]> http://www.dslreports.com/forum/remark,20448459 Wed, 07 May 2008 21:18:50 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20448365 wyle : If its just the last mile then I don't think they're using our DSLAMS otherwise it'd be VPOP.]]> http://www.dslreports.com/forum/remark,20448365 Wed, 07 May 2008 21:00:51 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20448326 zod5000 : I don't really get the specifics behind dsl, but i have been told what teksavvy only uses telus for the last mile (which i'm guessing means from the CO to my apartment). So I would guess that Jammerman's post that they might rent out part of the CO, including adsl2+ ports might be the case.

On a positive note I got a goodbye present from telus today. They sent me a phone line serge protector for a 2wire modem. They letter says I have a 2wire, but what I have from telus is a 300g? But i'm guessing it'd work anyways :)]]> http://www.dslreports.com/forum/remark,20448326 Wed, 07 May 2008 20:54:00 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20448069 psydfx : TELUS has theoretical loop qualification that typically determine speeds and then other systems determine port availability. If the account isn't flagged as eligible the CSRs can't do anything about it. It's better to error on the side of caution and not provide it then to provide it and end up with service calls and troubles and a pissed off customer after the fact.

Also, being that Teksavvy is a small company, they can micromanage their customer base a little easier.]]> http://www.dslreports.com/forum/remark,20448069 Wed, 07 May 2008 20:10:15 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20448055 CR123 : Teksavvy is, AFAIK, using TELUS DSLAM's.]]> http://www.dslreports.com/forum/remark,20448055 Wed, 07 May 2008 20:06:21 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20448050 CR123 : 6.0 ports, as far as I understand, can be 'reserved' for TELUS TV customers, and therefore 6.0 may not be available, even if TELUS has the 2+ port available. It's a marketing decision - if there is a limited number right now, I think the company would rather sell TV than Extreme.
Perhaps TELUS can't block Teksavvy from accessing these ports, though.]]> http://www.dslreports.com/forum/remark,20448050 Wed, 07 May 2008 20:05:35 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20448044 JammerMan79 : Not too sure, some resellers simply use telus' copper and rent space in the c/o. They'll have their own port and equipment from there on. I've heard that some other resellers have already rented the hardware and it's being held for them, essentially they've already paid for the plan.

The are various reasons why Telus may not be providing the 6.0 service, I just don't want to go into it all over again. They've been posted numerous times before.

--
I may work for, but do not necessarily represent the views and beliefs of TELUS Communications.]]> http://www.dslreports.com/forum/remark,20448044 Wed, 07 May 2008 20:04:19 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20447916 yvrwindsor : JammerMan79,
How did OP get 6.0 from Teksavvy when TELUS cannot? I thought Teksavvy is using TELUS copper pair and dslam.]]> http://www.dslreports.com/forum/remark,20447916 Wed, 07 May 2008 19:34:52 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20447695 JammerMan79 :
said by oyf709 See Profile :

It is very odd that you can actrually get 6mb spd as when TELUS assign u the 3.0 port, it can only go that high and no way to go over and above. When TELUS tells u they can't give u 6.0, is either the equipment is not enough to provide 2+ port or simply u r too far away from the centeral office, as giving u 6.0 w/ a 60 db lost line doesn't help
fyi... 3.0 can be provisioned on either dmt2 ports or adsl2+ ports
either port is technically capable of running 6.0 BUT the programing is only available (currently) to do 6.0 on adsl2+ ports.
--
I may work for, but do not necessarily represent the views and beliefs of TELUS Communications.]]> http://www.dslreports.com/forum/remark,20447695 Wed, 07 May 2008 18:51:06 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20447434 oyf709 : It is very odd that you can actrually get 6mb spd as when TELUS assign u the 3.0 port, it can only go that high and no way to go over and above. When TELUS tells u they can't give u 6.0, is either the equipment is not enough to provide 2+ port or simply u r too far away from the centeral office, as giving u 6.0 w/ a 60 db lost line doesn't help]]> http://www.dslreports.com/forum/remark,20447434 Wed, 07 May 2008 17:58:03 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20442830 bwrob : They say you can't get 6 mbps to you yet.
But, i accidentally was able to download a file
at about 6 mbsps.
So, Telus IS bsing big time.
I will look into teksavvy right away.

bob]]> http://www.dslreports.com/forum/remark,20442830 Tue, 06 May 2008 22:24:43 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20442501 playboy2000 : Telus is working on the issue by deploying line qualifiers with all the new 2+ dslams.]]> http://www.dslreports.com/forum/remark,20442501 Tue, 06 May 2008 21:18:26 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20441274 JammerMan79 : the reason why 6.0 is not available to everyone has been explained many times... search is your friend

edit: clarity]]> http://www.dslreports.com/forum/remark,20441274 Tue, 06 May 2008 17:17:50 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20441167 anon :
said by Ternerito See Profile :

Even though at the moment we are quite happy with 3.0, I cannot help but wonder why telus would try to prevent customers from paying a higher rate? There must be a reason.
I don't know if it's done on purpose (maybe they prefer you to be on 3.0? its only $5 more for twice the bandwidth) or if its general incompetence of the customer service reps.

When I called them up they couldn't tell me if 6.0 was possible until I was hooked up with 3.0 first, then once I was connected they said I was ineligible for 6.0 but eligible for telus tv. It seems a little fishy... ]]> http://www.dslreports.com/forum/remark,20441167 Tue, 06 May 2008 16:55:15 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20441127 danf : I was switched to a new port (and my DNS changed to pctv.telus.net) and I can't get 6mbit either. Or Telus TV. So I gave in and ordered cable TV.

I wonder if they need to test individual lines or something before they'll let you sign up for extreme.]]> http://www.dslreports.com/forum/remark,20441127 Tue, 06 May 2008 16:48:15 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20440989 Ternerito :
said by a24 :

You aren't the only one. Many people are told they can't get 6 mbps until they check with a wholesaler/reseller. :)
I admit that find that strange myself. In the last couple of years, I've been told that 6.0 "is not available in your area". I find that hard to believe, also because I used to be on an ADSL2+ port.

Even though at the moment we are quite happy with 3.0, I cannot help but wonder why telus would try to prevent customers from paying a higher rate? There must be a reason.]]> http://www.dslreports.com/forum/remark,20440989 Tue, 06 May 2008 16:20:42 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20440696 anon : You aren't the only one. Many people are told they can't get 6 mbps until they check with a wholesaler/reseller. :)]]> http://www.dslreports.com/forum/remark,20440696 Tue, 06 May 2008 15:30:37 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20440420 zod5000 : no tried to get hd when i was on telus tv, tried to get 6.0 after i canceled telus tv.]]> http://www.dslreports.com/forum/remark,20440420 Tue, 06 May 2008 14:45:59 EDT Re: Goodbye Telus! http://www.dslreports.com/forum/remark,20439360 TGumby : We're you trying to get both HD tv and 6.0 speeds? Or one or the other?]]> http://www.dslreports.com/forum/remark,20439360 Tue, 06 May 2008 11:33:25 EDT Goodbye Telus! http://www.dslreports.com/forum/remark,20439341 zod5000 : So after telus gave me run around about not being able to get hdtv, then the runaround about not being able to get 6.0. I gave teksavvy a call, my telus disconnected just after midnight, teksavvy came on around 9. And its running at 6.0 :)

I didn't really have anything against telus, but living right downtown, it seems rather weird they didn't want to upgrade anything. Goodbye 3.0mbps internet :)]]> http://www.dslreports.com/forum/remark,20439341 Tue, 06 May 2008 11:29:17 EDT