Araiden
join:2008-04-12 | reply to Phammond
Re: Cable modem dying?
log into 192.168.100.1 on your web browser. look at your downstream and upstream levels. downstream should be better than -7 upstream should be 38 - 52 ( roughly ) |
|
Phammond
@suddenlink.net | Downstream is -3.8 dbmv Upstream is 45 dmv.
I am using a new modem right now, and it did not solve my random D/Cs. It happened 3 hours after I got it.
really have no idea, now... |
|
Araiden
join:2008-04-12 | Are you using the power cord that came with the new modem? i know it sounds silly but that can actually cause problems. When you were talking about port forwarding I assume you were talking about your router? |
|
Araiden
join:2008-04-12 | If the problems continue it sounds like it might be time to have a tech come out to your house. |
|
Phammond
@suddenlink.net
| reply to Araiden
Yeap. Using the power cord that came with the modem. Yeah, my router is a Netgear WGT624v4. Ports are okay right now, now idea why it was messing up that day.
I disconnected once since I had my new modem. I hard reset my router to see if that is what's causing the problems. I'll have to see how long it lasts till I D/C.
Thanks for the help so far.
Techs RARELY seem to help, unfortunately. |
|
Araiden
join:2008-04-12 | Let me know how things work out for you. Hopefully you won't have anymore issues. |
|
Phammond
@suddenlink.net | No dice. I tried everything I could possibly try on my end. Still get the random D/Cs. |
|
Phammond
@suddenlink.net
| reply to Araiden
Here is a small part of my cable modem event log, if it's any help to anyone.
Thu May 08 20:48:09 2008 Thu May 08 20:48:09 2008 1 Error (4) 69020600 Improper Configuration File CVC Format
Thu May 08 20:48:09 2008 Thu May 08 20:48:09 2008 4 Notice (6) 73040100 TLV-11 - unrecognized OID
Thu May 08 20:48:08 2008 Thu May 08 20:48:08 2008 5 Critical (3) 82000500 Started Unicast Maintenance Ranging - No Response received - ...
Time Not Established Time Not Established 1 Critical (3) 68000300 DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established 2 Critical (3) 82000200 No Ranging Response received - T3 time-out
Thu May 08 20:46:32 2008 Thu May 08 20:46:32 2008 1 Critical (3) 82000400 Received Response to Broadcast Maintenance Request, But no Un...
Thu May 08 20:45:59 2008 Thu May 08 20:45:59 2008 18 Critical (3) 82000500 Started Unicast Maintenance Ranging - No Response received - ...
Thu May 08 07:59:01 2008 Thu May 08 07:59:01 2008 12 Critical (3) 82000500 Started Unicast Maintenance Ranging - No Response received - ...
Time Not Established Time Not Established 1 Critical (3) 68000300 DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established 2 Critical (3) 82000200 No Ranging Response received - T3 time-out
I just lose connection, and the modem lights go as if the modem is resetting itself. Within 2 mins I'm back online. |
|
Araiden
join:2008-04-12 | Their might be a problem with the lines at your house, or it could even be a plant issue. To know for sure I think some troubleshooting would need to be done on the lines. I don't believe I have asked, how many outlets do you have? |
|
