GTapscott
join:2008-01-30
Washington, DC
| [Speed] Washington DC - Speed is quite slow past week or two
Not sure how to go about getting this fixed, but it's seriously upsetting to get 650k down on a ~10Mbyte connection.
These tests are to the Parsnippany NJ server ~155 miles form here.
Speed Test #50432799 by dslreports.com
Run: 2008-05-06 22:03:00 EST
Download: 650 (Kbps)
Upload: 1659 (Kbps)
In kilobytes per second: 79.3 down 202.5 up
Tested by server: 56 java
User: 2 @ dslreports.com
User's DNS: rcn.com
Compared to the average of 42 tests from rcn.com:
* download is 88% worse, upload is 113% better
Speed Test #50433208 by dslreports.com
Run: 2008-05-06 22:12:50 EST
Download: 632 (Kbps)
Upload: 1585 (Kbps)
In kilobytes per second: 77.1 down 193.5 up
Tested by server: 56 java
User: 1524837 @ dslreports.com
User's DNS: rcn.com
Compared to the average of 42 tests from rcn.com:
* download is 89% worse, upload is 104% better
Downstream Channel
Lock Status Locked
Modulation 256QAM
Channel ID 1
Provisioned Rate 22000 kbps
Symbol Rate 5360.537 Ksym/sec
Downstream Power -4.9 dBmV
SNR 35.3 dB
Upstream Channel
Lock Status Locked
Modulation 16QAM
Channel ID 1
Provisioned Rate 2200 kbps
Symbol Rate 2560 Ksym/sec
Upstream Power 37.0 dBmV |
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sashwa
Pixie Cat
Premium,Mod
join:2001-01-29
Alcatraz
clubs:  | To get you started:
»Getting Official Help.. |
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daveinpoway
join:2006-07-03
Poway, CA | reply to GTapscott
Your cable modem's signal levels look fine, so this isn't the problem. |
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jcfoggybottom
@rcn.com
| reply to GTapscott
It has been horrible for me to and RCN refuses to acknowledge the problem. The Maryland speed test works great, but another speed test or download is horrible. Support only seems to be interested in the Maryland speed test. I am getting about 19 Mbs downstream from that test and about 2 Mbs from all other tests.
I'm at my wits ends. Any suggestions? I honestly don't know what to do. |
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Casto1093
join:2008-05-13
| I've talked extensively with Tech Support for the past few weeks on this issue. I live in Silver Spring, MD and they've said that there isn't enough bandwidth in Silver Spring to cover everyone. I too got the same deal about the RCN Maryland speed test but I finally got a competent support person actually say "We are upgrading the infrastructure because of bandwidth limitations." If you take it up with billing they'll credit your account. Hope this helps. |
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