badkarma0007
join:2000-05-09
Yonkers, NY
| reply to Thinkdiff
Re: Cable modem disconnects?
I have a Surfboard 5100.
Software Version: SB5100-2.3.1.3-SCM00-NOSH
Hardware Version: 1
MIB Version: II
GUI Version: 1.0
VxWorks Version: 5.4
Frequency 603000000 Hz Locked
Signal to Noise Ratio 36 dB
Power Level -13 dB The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
Upstream Value
Channel ID 3
Frequency 28000000 Hz Ranged
Power Level 51 dBmV
Below is an excerpt from the logs:
Time Priority Code Message
2008-05-06 17:49:20 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
2008-05-06 17:49:06 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:48:19 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:48:19 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:46:12 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-05-06 17:46:11 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:46:11 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-05-06 17:46:11 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:46:10 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-05-06 17:46:09 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:46:09 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-05-06 17:46:08 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:46:08 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-05-06 17:46:07 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:46:07 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-05-06 17:46:00 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:46:00 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:44:19 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:44:19 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:42:46 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:42:45 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-05-06 17:42:45 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:42:34 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:42:34 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:40:14 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:40:14 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:38:00 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:37:59 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-05-06 17:37:59 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:37:48 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:37:48 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:35:01 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:35:01 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:33:19 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:33:10 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-05-06 17:33:10 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:33:05 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:33:05 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:31:03 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:31:03 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:29:03 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:29:02 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-05-06 17:29:02 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:29:00 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-05-06 17:28:59 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:28:59 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-05-06 17:28:59 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:28:58 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-05-06 17:28:57 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:28:57 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-05-06 17:28:56 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:28:56 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-05-06 17:28:56 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:28:40 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:28:40 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:28:10 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:28:10 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:27:34 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:27:34 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:26:58 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:26:58 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:26:10 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:26:10 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:25:35 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:25:35 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:24:50 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:24:50 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:24:09 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:24:09 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:23:28 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:23:28 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:21:45 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:21:45 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:20:03 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:20:01 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:20:01 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:17:54 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:17:54 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:15:48 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:15:34 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:15:34 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:12:50 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:12:50 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:09:54 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:09:53 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-05-06 17:09:53 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:09:43 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:09:43 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:07:09 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:07:09 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:04:06 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:04:01 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-05-06 17:04:01 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:03:59 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-05-06 17:03:59 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:03:56 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-05-06 17:03:55 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2008-05-06 17:03:54 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted
2008-05-06 17:03:54 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2008-05-06 17:00:30 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted |
|
daveinpoway
join:2006-07-03
Poway, CA
| Your downstream power is quite low and the upstream power is somewhat high; it is possible they could fluctuate further during the day. Make sure there is no more than one splitter between where the cable enters the house and the modem's input. Also, make sure all of the connections are tight. If you've done this, and the levels are still marginal, it's time for a tech to come out. |
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