Re: [MCE] XP SP3 Issues in Microsoft Help

Re: [MCE] XP SP3 Issues in Microsoft Help http://www.dslreports.com/forum/r20443664 en Wed, 11 Nov 2009 08:47:14 EDT Wed, 11 Nov 2009 08:47:14 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20495589 bcastner : Yes.
Changing the value prior to installing SP3 will prevent the issue.

If you see that the service entry for "intelppm" exists in the key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\intelppm

And, you have an AMD processor, then disable the entry:

Click Start, click Run, and enter into the command line:

sc configure intelppm start= disabled and press Enter.

(Note the blank space after the "=" symbol).

You have just ensured yourself that you will not have the problem when XP SP3 is installed.
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]]> http://www.dslreports.com/forum/remark,20495589 Fri, 16 May 2008 21:00:06 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20494945 Doctor Four : Question: Will changing this value before updating help
prevent this problem from occurring? I'm posting this from
my mom's computer, and it has that value on it, being a HP/
Compaq Presario.
--
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]]> http://www.dslreports.com/forum/remark,20494945 Fri, 16 May 2008 18:44:20 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20488153 anon : I tried to install the sp3 update from Microsoft's site and my computer would boot to a blue screen. I had to have a tech from Friendly Computers come to my house to fix my computer. It took him about 45 minutes, and their rates were really reasonable. I am not sure what the problem was, but if you are having any problems, I recommend their services. Their site is www.friendlycomputers.com and you can find the closest location on their site. :)]]> http://www.dslreports.com/forum/remark,20488153 Thu, 15 May 2008 15:59:35 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20460932 bcastner :

quote:
Ok Bill, I am fretting installing all this here and I seriously appreciate all the help so far you have offered. To do as you describe above, one does not have to be in safe mode, correct?

Correct.
The discussion about Safe Mode was only because that was the only Boot Mode possible if you did not do the "Fix" prior to installing Service Pack 3.

Since you have yet to install SP3, you are welcome to do the "Fix" in Normal mode.

Best wishes,
Bill Castner
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]]> http://www.dslreports.com/forum/remark,20460932 Sat, 10 May 2008 10:25:42 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20460900 HotRodFoto :

said by bcastner

:

You most certainly will have to check them. However, if on each of them you just click Start, Run, and enter into the command line that opens:

sc config intelppm start= disabled

You would be done. It does not matter if the setting is at 00000004 or 00000001; the above command if typed carefully will make sure it is set as it must be to avoid problems when installing SP3.

(Note that the space after the "=" symbol is deliberate and necessary for this command.)

Best wishes,
Bill Castner

Ok Bill, I am fretting installing all this here and I seriously appreciate all the help so far you have offered. To do as you describe above, one does not have to be in safe mode, correct? ( just want to make absolute sure before doing this) and incidentally my intelppm is set to 00000003 ...as I have just looked]]> http://www.dslreports.com/forum/remark,20460900 Sat, 10 May 2008 10:15:25 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20458314 bcastner : It did not go anywhere.

New Service Pack distributions are rationed; exit Windows Update and go back in. You might win the lottery on your second or third try.]]> http://www.dslreports.com/forum/remark,20458314 Fri, 09 May 2008 17:30:14 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20458297 Gemstone : I'm confused... A few days ago the SP3 update was listed in my automatic updates list along with IE7... I just noticed today that only IE7 is listed... SP3 is no longer listed... But I have not downloaded or installed SP3... Where did it go??
--
Go Mark Martin!]]> http://www.dslreports.com/forum/remark,20458297 Fri, 09 May 2008 17:24:56 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20457689 bcastner : You most certainly will have to check them. However, if on each of them you just click Start, Run, and enter into the command line that opens:

sc config intelppm start= disabled

You would be done. It does not matter if the setting is at 00000004 or 00000001; the above command if typed carefully will make sure it is set as it must be to avoid problems when installing SP3.

(Note that the space after the "=" symbol is deliberate and necessary for this command.)

Best wishes,
Bill Castner
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]]> http://www.dslreports.com/forum/remark,20457689 Fri, 09 May 2008 15:20:53 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20457656 lauriej : ty that does answer my question. i have 3 desktops and 2 laptops all have amd chips. so i will have to fix them before attempting to update to sp3]]> http://www.dslreports.com/forum/remark,20457656 Fri, 09 May 2008 15:14:03 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20457640 bcastner : There are several easier ways than directly editing the registry suggested in the "fix". Using the command line and sc.exe is perfectly acceptable. But let me answer your regedit question.

If you are doing this prior to installing SP3, then you would modify the "CurrentControlSet" only.

If you have installed SP3 and are in the reboot loop, but can access Safe Mode, you need only again modify "CurrentControlSet".

If you cannot access Safe Mode or any other mode, then you are using something like a BartPE or WinPE to modify the registry. In that case you have to modify all the Control sets to be sure about matters; but it is a very unusual case in point of fact that at the next start attempt XP would use anything other than "ControlSet001" as the basis for creating the new "CurrentControlSet". Having said that, this also means that at the next start attempt you should not choose "Last Known Good Configuration" but only a Normal startup. (Last Known Good stores its own set of values for the LocalMachine Hive, and they would still show the 00000001 value).

It sounds like you either have not installed SP3 yet, or can at least access Safe Mode. In either of those cases, the numbered ControlSets are not important. Only the "CurrentControlSet" will effect the next startup. (It gets written at shutdown to "ControlSet001" and all the ControlSets are renumbered.
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]]> http://www.dslreports.com/forum/remark,20457640 Fri, 09 May 2008 15:10:43 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20457585 lauriej : ty bill

but do i just change it for the controlset001 or do i need to change it for controlset003 as well?]]> http://www.dslreports.com/forum/remark,20457585 Fri, 09 May 2008 14:58:38 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20457570 bcastner : The "fix" states:

• If you have an AMD processor, and you have the Service entry for "intelppm" set to 00000001, you have to change it to 00000004. You can use Regedit directly to do so; you can copy to Notepda the .REG script I wrote and run that; you can use Start, Run and enter the command line:
sc config intelppm start= disabled

But you have to do one of them to avoid the constant reboot issue that can happen after installing SP3.

• If ftsata2 is not found, then ignore the rest of that section of the "fix" as it does not apply to you.

From what I can make of your earlier comments, you have the proper settings for "ftsata2" but the improper settings for "intelppm", and hence that needs to be changed.

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]]> http://www.dslreports.com/forum/remark,20457570 Fri, 09 May 2008 14:55:11 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20457522 lauriej : no i just want to know if i just need to fix the 1 to a 4 or if i still need to change the fsata to demand as mine is already disabled.

and when i change the 1 to a 4 do i have to do it for all currentcontrolsets or just the first one? i found it under controlset001 and controlset003]]> http://www.dslreports.com/forum/remark,20457522 Fri, 09 May 2008 14:42:01 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20456518 bcastner : That is very kind of you Duchess44

.

My best regards,
Bill Castner]]> http://www.dslreports.com/forum/remark,20456518 Fri, 09 May 2008 11:25:05 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20456493 Duchess44 : Bcastner, I just wanted to say THANK YOU again for all your help. You are a wealth of valuable information and always patient and willing to keep at it until everyone has a fix for this problem. Thank you doesn't seem like enough, but..thank you :) LOL!]]> http://www.dslreports.com/forum/remark,20456493 Fri, 09 May 2008 11:20:50 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20456403 bcastner : The site renders these URLs so that they resolve as non-working links:

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]]> http://www.dslreports.com/forum/remark,20456403 Fri, 09 May 2008 11:08:35 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20456334 Morac :

said by bcastner

:

Free unlimited installation and compatibility support is available for Windows XP, but only for Service Pack 3 (SP3). This support for SP3 is valid until April 14, 2009. Chat and e-mail support is available only in the United States and Canada.

• US: »support.microsoft.com/oas/def...···d=522131

• CA: »support.microsoft.com/oas/def...···d=522131

• UK: »support.microsoft.com/oas/def...···d=522131

• AU: »support.microsoft.com/oas/def...···d=522131

• Other:
»support.microsoft.com/oas/def...···rid=1173
select Windows XP | select Windows XP Service Pack 3

Thanks, though those links are bad.

In any case I think that even though the last line in my svcpack.log says the install failed I think it actually did install. When the Windows Update install failed because of the "access is denied" error, I then installed using the full installation file. After that installed and rebooted the log file indicates that for whatever reason Windows tried to initiate the install again from the files downloaded by Windows Update which failed since SP3 was already installed.
--

The Comcast Disney Avatar has been retired.]]> http://www.dslreports.com/forum/remark,20456334 Fri, 09 May 2008 10:57:40 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20455188 bcastner : Just a note that the "fix" was blogged by Jesper Johannson: »https://msinfluentials.com/blogs/jesper/···sp3.aspx

When I first met Jesper he was Security Program Manager, Microsoft Corporation. He, in Microsoft speak, "owned" the security aspects of Windows XP, Win2k3 Server and what became Vista and Windows Server 2008.

He adds some additional details and notes that might prove of interest to this reboot cycle issue.

Bill Castner
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]]> http://www.dslreports.com/forum/remark,20455188 Fri, 09 May 2008 03:55:45 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20455141 bcastner :

quote:
408.094: Service Pack 3 installation did not complete.
408.094: Update.exe extended error code = 0xf201

This means that Service Pack 3 did not install.
This message occurs (when it does) at the end of the Setup portion.

You would have to view a larger porton of the svpack.log file to see all the issues involved.

This discussion is off-topic in this thread, so I will not comment further other than to suggest that what I would do is to contact the support line at Microsoft to handle this issue:

quote:
Free unlimited installation and compatibility support is available for Windows XP, but only for Service Pack 3 (SP3). This support for SP3 is valid until April 14, 2009. Chat and e-mail support is available only in the United States and Canada.

. US: »support.microsoft.com/oas/defaul···d=522131

. CA: »support.microsoft.com/oas/defaul···d=522131

. UK: »support.microsoft.com/oas/defaul···d=522131

. AU: »support.microsoft.com/oas/defaul···d=522131

. Other: »support.microsoft.com/oas/defaul···rid=1173 | select Windows XP | select Windows XP Service Pack 3

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]]> http://www.dslreports.com/forum/remark,20455141 Fri, 09 May 2008 03:14:23 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20454754 Morac : I'm not sure if SP3 installed correctly because even though it says SP3 is installed, if I look at the end of the svcpack.log file I see the following lines:

quote:
403.141: Num Ticks for invent : 322016
403.203: [dumpDownloadTask] We have all necessary files for the package to install. Return STATUS_READY_TO_INSTALL
403.203: dumpDownloadTask returned 0xf201 (ready to install)
408.078: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2
408.078: DoInstallation: Failed to unregistering spuninst.exe for recovery.
408.094: Service Pack 3 installation did not complete.
408.094: Update.exe extended error code = 0xf201

The above stuff was added by update.exe after the reboot which installed SP3.

I had the "Access is denied." problem, but fixed it by using both method 1 and 3 in KB 949377.

I had uninstalled IE7 before installing SP3 and was able to install it afterwards.

Is the error code 0xf201 and the fact that it said the installation did not complete something to worry about?
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said by lauriej

:

i know that i need to uninstall ie7 before installing xp3 then reinstall if i want to be able to repair or uninstall ie7 later.

Ok, good. Wasn't sure if you knew going by your previous post.
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]]> http://www.dslreports.com/forum/remark,20453609 Thu, 08 May 2008 19:55:52 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20451860 lauriej : i know that i need to uninstall ie7 before installing xp3 then reinstall if i want to be able to repair or uninstall ie7 later.]]> http://www.dslreports.com/forum/remark,20451860 Thu, 08 May 2008 13:55:26 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20451691 La Luna :

said by lauriej

:

...and it is disabled. my pc has mce version 2002 sp2 installed on it. and i already have ie7 installed

can i safely install sp3 or will i still need to do something else before i install it?

You might want to read this about IE7 before attempting to install SP3:

»XP SP3 and IE6, IE7 & IE8 (Beta) - Important Information
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]]> http://www.dslreports.com/forum/remark,20451691 Thu, 08 May 2008 13:22:27 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20451459 lauriej : i have a hp pc with amd chip. i checked this Locate the entry for ftsata2 in the list. (Do not be concerned if it is not found, just go skip the rest of the step.) Click twice, click the Driver tab, and change the Startup type from Boot to Demand

and it is disabled. my pc has mce version 2002 sp2 installed on it. and i already have ie7 installed

can i safely install sp3 or will i still need to do something else before i install it?

and should i do this before installing as my ftsata is already listed as disable?

At the command prompt that will appear on a fairly empty screen, type carefully:

disable ftsata2
exit

2. Boot into Safe Mode.

Using your mouse, left click once below where it says: "Copy to clipboard":
view plaincopy to clipboardprint?

REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\intelppm]
"Start"=dword:00000004

Open a new Notepad document. (Do not use a Word Processor or WordPad). Click "Format" and be certain that Word Wrap is not enabled.
Right-click | Paste the Code box contents from above into Notepad. Click File, Save as..., and enter (including quotation marks) as the filename: "RegistryFix.REG". Exit Notepad.

Double click your new file and agree to the registry merge when asked. You can then delete this new file.

Reboot to Normal mode.
--]]> http://www.dslreports.com/forum/remark,20451459 Thu, 08 May 2008 12:42:48 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20450980 La Luna :

said by dolphins

:

Come on... where's your sense of adventure? ;)

Of course, I say this with hindsight. :)

I'm getting too old for this type of "adventure". Note I said "this type", other types are fine. :D
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]]> http://www.dslreports.com/forum/remark,20450980 Thu, 08 May 2008 11:18:28 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20450969 La Luna :

said by bcastner

:

La Luna,

A retail distribution of XP (any flavor) will not have the registry issue.

The issue came about because the big box OEM manufacturers were using an identical XP image to install XP on both Intel and non-Intel processor equipped models.

If you did an installation using Setup from the CD, it would not happen.

Ahh, I see. Thanks for clearing that up. :)
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]]> http://www.dslreports.com/forum/remark,20450969 Thu, 08 May 2008 11:15:59 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20450626 MysticGogeta : I'll give it a shot when I get home I was planing on reformating my computer anyways because its been over a year since I've done it.
--
Team Discovery-Join the fight]]> http://www.dslreports.com/forum/remark,20450626 Thu, 08 May 2008 10:04:57 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20450016 TK421 : PART 1 - The "Stop Service Fix"

When I start in safe mode and open a command prompt and enter this:

sc config intelppm start= disabled [note I added a space after "start=" otherwise the command only displays syntax help]

I get this message:
[SC] Openservice Failed 1060:

The specified service does not exist as an installed service.

In device manager [safe mode] I can (and did) change startup settings for ftsata2 from "Boot" to "Demand"
This is a generic Promise RAID driver, correct? I have nForce drivers installed for my single SATA drive so neither Intelppm or ftsata2 should be running or needed.

PART 2 - The "Disable Service w/ Reg Hack"

I searched the registry and do not have HKLM\SYSTEM\CurrentControlSet\Services\Intelppm (there is only Intelide).

If this machine does not have Intelppm (Intel Processor Power Management) service there must be something else happening.

This is a 3yr old HP/AMD machine. I restored from safe mode after the endless restart failure. Windows does seem to be working completely normal after the restore.. though I do agree there may be issues waiting to surface. The SP3 install never finished however, and the restore point I used was the same one it created during setup, so I think it might not be as problematic as restoring after completing a service pack install would be.

I'm watching over some threads in microsoft technet forums. Some people are reporting problems with STOP: C0000139 GDI32.dll - I need to wait until I reinstall SP3 again to determine exactly what stop error is occuring on my PC. Damn my impulsiveness with system restore yesterday!

»forums.microsoft.com/TechNet/Sho···iteID=17
»forums.microsoft.com/TechNet/Sho···iteID=17
»forums.microsoft.com/TechNet/Sho···iteID=17
»forums.microsoft.com/TechNet/Sho···iteID=17

And thanks for all your assistance here. Very much appreciated Bill.

[edit]
Well I had the same error as Doug45

Stop:0x0000007E (0xC0000005,0xBAA98756,0xBACC342C,0x3ACC3128)

Intelppm was not in the registry before installing SP3 but it was after... I went into safe mode and used regedit to change the Start value to 4 as per your instructions. Done!]]> http://www.dslreports.com/forum/remark,20450016 Thu, 08 May 2008 05:46:38 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20449895 bcastner :

quote:
Yes, by changing the registry you did get it installed, now what things did to fuck up now or in the future by doing so? If it were that simple MS would have done it...

The need for the registry change was because some large OEM computer manufacturers for a period of time used the identical image on both Intel and non-Intel processor machines. This was a mistake on their part. The driver should never have been made an active service on an AMD Processor computer.

Microsoft has no responsibility here. It was not their mistake. If you run Setup from the XP installation CD and install XP, it would never make this same mistake.

Microsoft has published warnings about this error by the OEM manufacturers since Service Pack 2:

You receive a “Stop 0x0000007E” error message after you upgrade to Windows XP Service Pack 2 on a non-Intel-processor-based computer
»support.microsoft.com/kb/888372

But the EULA for an OEM license specifies that fundamentally the support for issues of this type lies with your OEM vendor and not Microsoft.

There will be no future consequences to disabling the service from starting. It should never have been there to begin with.
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]]> http://www.dslreports.com/forum/remark,20449895 Thu, 08 May 2008 03:41:14 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20449887 anon : edit- I have installed SP3 (full retail) on 4 completely different computers without any problems whatsoever. They have been running for a month now, one has 80 programs on it-I have litterily thrown everything at them and they keep ticking. I think its the best OS ever (although I am liking Leopard more and more).
beware of the validation-its even worse than Vista, many are going to fail it even though they have legal windows, another reason to buy the CD. Unless you have an image of your prior windows its going to be difficult or impossible to re-install your prior version, particularily OEM. Good luck on getting it to work talking to their "customer service" in India! They will tell you to contact the company you got your OEM from or buy a new copy.
Did you notice and read all the warnings during the install process?]]> http://www.dslreports.com/forum/remark,20449887 Thu, 08 May 2008 03:34:18 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20449785 anon : Yes, by changing the registry you did get it installed, now what things did to fuck up now or in the future by doing so? If it were that simple MS would have done it, I have SP3-its the best OS ever but I never touch the registry, if I install an update or new program I watch it closely, if things start working funny I DO NOT USE THE ADD/REMOVE- I re-write using an image, that way you do not leave misc. fragments, unwanted file associations floating around your system, there is no reason you cannot install SP3 on any computer but you may have to actually buy the full retail, not download or OEM. Its worth the money or you can continue taking a hammer to your computer. 90% of the posts in these forums are for fixes that solve 1 problem but create others, then when things don't work down the line they blame MS when in fact they have altered the OS themselves!]]> http://www.dslreports.com/forum/remark,20449785 Thu, 08 May 2008 02:35:12 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20449772 anon : THANKS YOU! bcastner, I have been trying to fix the sp3 for hours, the registry hack did the job :D. HP/AMD computer. :D :D :D]]> http://www.dslreports.com/forum/remark,20449772 Thu, 08 May 2008 02:26:36 EDT XP SP3 Installation Troubleshooter & Problem Solver http://www.dslreports.com/forum/remark,20449612 bcastner : If you experience these errors or have these issues:

• Not enough hard disk space

quote:
Service Pack 3 Setup Error
You do not have enough free disk space on %SystemDrive% to install Service Pack 3.

• Not enough hard disk space to archive files

quote:
Service Pack 3 Setup Error
You do not have enough free disk space on %SystemDrive% to archive the uninstall files.

• Access Denied

quote:
Service Pack 3 setup error. Access is denied.

Service Pack 3 setup error. Service Pack installation did not complete

• Insufficient permissions

quote:
You do not have permission to update Windows XP. Please contact a system administrator.

• Cryptographic Subsystem Errors

quote:
Digital Signature Not Found
--or-
• Microsoft Windows
The signature on the software package you want to install is invalid. The software package is not signed properly.
--or--
• The cryptographic operation failed due to a local security option setting.
--or--
• Setup could not verify the integrity of the file Update.inf. Make sure the Cryptographic service is running on this computer.
--or--
• Failed to install catalog files.
--or--
• The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP.
--or--
• Service Pack 1 Setup could not verify the integrity of the file. Make sure the Cryptographic service is running on this computer

Details, including KB links to resolve the above installation issues can be found here:
»support.microsoft.com/kb/950717/

Troubleshooting error codes that appear in the update log or in the service pack log files
If you experience a Windows XP SP3 installation failure, an error code is typically recorded in the %windir%\WindowsUpdate.log file or in the %windir%\svcpack.log file. Typically, these files are located in the C:\Windows directory. Error Code table, including KB links to resolve specific Error Code Issues:

»support.microsoft.com/kb/950717/
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]]> http://www.dslreports.com/forum/remark,20449612 Thu, 08 May 2008 01:18:08 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20449564 Doctor Four : Good recommendation. I did this just before installing SP3
on my homebuilt AMD system. Installed without a hitch, though
the download seemed to take quite a long time - it would come
and go in spurts.

Also, the bit about checking for activation with SP3 as noted
in the EULA did not come up at all for me after rebooting. But
I did have to update the WGA Validation Tool before I could
download SP3.

Using True Image on a system like most Compaq and HP PCs,
though, is going to be difficult if there isn't another
partition to store the image on (and the recovery partition
in most cases will be too small). In such a case, an
external HD or creation of another partition from the
free space on the main HD ought to do.
--
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]]> http://www.dslreports.com/forum/remark,20449564 Thu, 08 May 2008 00:57:09 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20449559 bcastner : MysticGogeta,

Using System Restore to revert any Service Pack is a serious mistake.

Things may look OK, but underneath the hood you have created a real mess.

You need to get SP3 installed, if for no other reason than to be able to uninstall it cleanly.

If you do not have SP2 installed, and have not done any of the MCE update Rollups, you need to do that first.

Then install SP3. It likely will then work without issue. If it does not, then use Safe Mode and Add or Remove Programs and do a formal uninstall.

System Restore has its merits, but reverting Service Pack installations is not one of them.
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20449559 Thu, 08 May 2008 00:55:52 EDT Re: [MCE] XP SP3 Issues --- Note about MCE 2002 http://www.dslreports.com/forum/remark,20449557 anon : No joy here! I have tried every fix under the sun and no matter what when it gets to the “please wait” on reboot the system just hangs. I have updated three other boxes wth no problems but my main system just will not take it.]]> http://www.dslreports.com/forum/remark,20449557 Thu, 08 May 2008 00:54:49 EDT Re: [MCE] XP SP3 Issues --- Note about MCE 2002 http://www.dslreports.com/forum/remark,20449553 bcastner : If you have not installed SP2 or any Rollups to MCE 2002, do not install SP3 until you have done so:

quote:
Windows XP Media Center Edition
This issue affects Windows XP Media Center Edition 2002.

If you install Windows XP SP3 on a computer running Windows XP Media Center Edition 2002 with SP1, Windows XP Media Center Edition may malfunction.

To avoid this, install Windows XP SP2 before you install Windows XP SP3.

If this issue has already occurred, uninstall Windows XP SP3, install Windows XP SP2, and then reinstall Windows XP SP3.

Best wishes,
Bill Castner
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20449553 Thu, 08 May 2008 00:53:19 EDT MCE problem after SP3: ehshell.exe has generated an exception t http://www.dslreports.com/forum/remark,20449530 bcastner : This is an extremely rare issue, but in the interests of thoroughness about MCE issues with Service Pack 3, I write this note.

If anyone experiences an issue similar to this description, please let me know.

I can fix this without you needing to uninstall Service Pack 3.

From a user experiencing the issue that I just helped:

quote:
MCE 2005 cannot find my dual Angel TV tuners, even though Device Manager indicates they are installed and working, with the best drivers available. Running MCE setup gives the same error messages:

quote:
ehshell.exe has generated an exception that could not be handled...
A critical MCE process has unexpectedly failed... Code: 3
Component Registration Failure: Some of the files needed to play video are missing or corrupt.
The tuner hardware is either malfunctioning or not installed.

My "fix" for the ehshell.exe issue can be seen here:
»aumha.net/viewtopic.php?f=62&t=33248#p187827
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20449530 Thu, 08 May 2008 00:42:57 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20449426 Duchess44 :

said by bcastner

:

Duchess,

See: »www.microsoft.com/windows/ie/com···bar.mspx

You bring up the Customization choice in Toolbars by right clicking a blank area, then uncheck Links.

Ok great tyvm :)]]> http://www.dslreports.com/forum/remark,20449426 Thu, 08 May 2008 00:12:54 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20449427 MysticGogeta : I've had problems with mine installed in an hour ago, and it kept restarting. I love system restore. I have XP Pro MCE Edition 2002.
--
Team Discovery-Join the fight]]> http://www.dslreports.com/forum/remark,20449427 Thu, 08 May 2008 00:12:54 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20449330 bcastner : La Luna,

A retail distribution of XP (any flavor) will not have the registry issue.

The issue came about because the big box OEM manufacturers were using an identical XP image to install XP on both Intel and non-Intel processor equipped models.

If you did an installation using Setup from the CD, it would not happen.
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20449330 Wed, 07 May 2008 23:53:12 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20449322 dolphins : Come on... where's your sense of adventure? ;)

Of course, I say this with hindsight. :)]]> http://www.dslreports.com/forum/remark,20449322 Wed, 07 May 2008 23:52:02 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20449316 bcastner : Duchess,

See: »www.microsoft.com/windows/ie/com···bar.mspx

You bring up the Customization choice in Toolbars by right clicking a blank area, then uncheck Links.]]> http://www.dslreports.com/forum/remark,20449316 Wed, 07 May 2008 23:51:21 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20449311 La Luna : Wow. :hmm:

I think I'll wait a while before attempting to install SP3 on this AMD (home built) box. I don't have that registry key, but the trouble this is causing (this hasn't been the only issue) is beyond bizarre. ]]> http://www.dslreports.com/forum/remark,20449311 Wed, 07 May 2008 23:50:05 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20449232 dolphins :

said by AB

said by dolphins

said by ultracooldave :

Just another reason to image your windows partition, I am amazed at the number fooling around with things like the registry, with imaging you do not and should not be doing this.

Since a registry change was needed for the fix, how could imaging your partition accomplish this?

Thanks for the clarification.

I've been waiting superdave to explain this to me as he implied that it could. :)
--
Prevent Malware]]> http://www.dslreports.com/forum/remark,20449232 Wed, 07 May 2008 23:33:19 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20449216 Duchess44 : One more small question. I have that stupid "links" folder in IE again. Anyone remember how to remove it so it stays gone?]]> http://www.dslreports.com/forum/remark,20449216 Wed, 07 May 2008 23:30:35 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20449204 anon : I'm posting from my cellphone.
It borked my box so badly that I have to re-install winders.

Don't have the skillz to type it all out on this lil keyboard.

Lost everything....feckin M$]]> http://www.dslreports.com/forum/remark,20449204 Wed, 07 May 2008 23:28:30 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20449198 Duchess44 : WOOT! Thanks to the little registry edit, the update installed without a hitch. Thank you so much, bcastner!!!]]> http://www.dslreports.com/forum/remark,20449198 Wed, 07 May 2008 23:27:38 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20449139 AB :

said by dolphins

Since a registry change was needed for the fix, how could imaging your partition accomplish this?

It wouldn't.
It sure makes it easy to get back your machine to where it was prior to the SP3 borkification, however.

I suspect that's what the ultra-super-cool poster means. That's what I meant from my post referring to the same thing.]]> http://www.dslreports.com/forum/remark,20449139 Wed, 07 May 2008 23:15:53 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20449003 storm64007 :

Well, the registry fix was very simple- just changing a number. Dave,your average joe has not a clue about imaging a partition-nor safe mode, nor registry.
Theres gotta be thousands of users out there, right now, not being able to boot up from an update they got today from windows.
The issue is not about partitions, ect. Nobody should have had to do any of these things to begin with to get it installed. If they knew of an issue with XP OEM on certain machines- a warning or fix should have been posted at windows update- not buried somewhere in microsoft help files for sp2 .]]> http://www.dslreports.com/forum/remark,20449003 Wed, 07 May 2008 22:56:04 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20449001 dolphins :

Since a registry change was needed for the fix, how could imaging your partition accomplish this?
--
Prevent Malware]]> http://www.dslreports.com/forum/remark,20449001 Wed, 07 May 2008 22:56:01 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448953 anon : Just another reason to image your windows partition, I am amazed at the number fooling around with things like the registry, with imaging you do not and should not be doing this. ]]> http://www.dslreports.com/forum/remark,20448953 Wed, 07 May 2008 22:49:06 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448910 storm64007 :

said by Duchess44

:

K thanks storm :) This has been an interesting day to say the least, huh ? LOL.

Considering that millions of people use AMD an have HP/Compaq with an XP OEM - its CRAZY! I feel sorry for the average joe that has very lil computer knowledge- got an auto update- an now is scratching his head not understanding why he cant boot up. I know so many that dont even know what safe mode is or how to get in registry. Microsoft phones must be ringing off the hook!
A simple registry fix is what was only needed- also dont understand why this was not addressed in the beta tests.]]> http://www.dslreports.com/forum/remark,20448910 Wed, 07 May 2008 22:43:13 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448849 INT0CABLE : i have to grab the standalone installer since microsoft updates didnt workfor me under safe mode]]> http://www.dslreports.com/forum/remark,20448849 Wed, 07 May 2008 22:33:26 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448836 Duchess44 : K thanks storm :) This has been an interesting day to say the least, huh ? LOL.]]> http://www.dslreports.com/forum/remark,20448836 Wed, 07 May 2008 22:31:01 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448832 storm64007 : I installed in regular mode after the registry change- diabled all virus software,ect.]]> http://www.dslreports.com/forum/remark,20448832 Wed, 07 May 2008 22:30:05 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448812 Duchess44 : Ok ty dolphins.

Love your icon btw :)]]> http://www.dslreports.com/forum/remark,20448812 Wed, 07 May 2008 22:26:40 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448805 dolphins :

said by Duchess44

:

Did you install using Windows UPdate or did you have the download already?

I don't think it will make a difference once the registry change has been implemented.
--
Prevent Malware]]> http://www.dslreports.com/forum/remark,20448805 Wed, 07 May 2008 22:26:00 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448799 Duchess44 : Did you install using Windows UPdate or did you have the download already?]]> http://www.dslreports.com/forum/remark,20448799 Wed, 07 May 2008 22:24:24 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448794 anon : I also had the continuous reboot on an HP/Compaq (AMD) system. The "intelppm" registry fix did the trick.]]> http://www.dslreports.com/forum/remark,20448794 Wed, 07 May 2008 22:24:06 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448792 Duchess44 : Hey storm..did you install the update in safemode? Or just disable antivirus and such?]]> http://www.dslreports.com/forum/remark,20448792 Wed, 07 May 2008 22:23:02 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448789 INT0CABLE : after running into restart mode loop. during the pre-release days i uninstalled sp 3 and avoided an install until a fix be made. what i did was i perform the regedit fix (change value from 1 to 4) then i restarted in safe mode and installed SP3 in safe mode (under administrator) and the fix worked no more restarts . thanxs

i have compaq presario windows xp media center ]]> http://www.dslreports.com/forum/remark,20448789 Wed, 07 May 2008 22:22:51 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448785 Duchess44 : Cool. This is very sweet. Now I don't have to try to go through all that fix stuff. I really appreciate all your help dcast. I'm so glad it came down to a simple registry tweak. Now I can get some sleep tonite :)]]> http://www.dslreports.com/forum/remark,20448785 Wed, 07 May 2008 22:21:51 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448781 dolphins :

said by Python :

I did not use the system restore feature just the uninstall in safe mode. Did you apply the SP3 install in safe mode? Thanks for the reply.

No, I did not install it Safemode. I turned all security protection off and then used Process Explorer to kill stubborn security software still running.

Make sure you do the intelppm registry change first.
--
Prevent Malware]]> http://www.dslreports.com/forum/remark,20448781 Wed, 07 May 2008 22:20:13 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448740 Duchess44 : Cool. Then just disregard my post to you :) I am gonna try installing SP3 again tomorrow. Thanks for the tip about restarting. ]]> http://www.dslreports.com/forum/remark,20448740 Wed, 07 May 2008 22:09:25 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448739 storm64007 :

said by Duchess44

:

Hey storm..is all you had to do the registry change? If so, I should be good to go right?

YUP- just make sure u reboot after registry change- then install. The registry change was the trick for me]]> http://www.dslreports.com/forum/remark,20448739 Wed, 07 May 2008 22:09:23 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448729 Duchess44 : Hey storm..is all you had to do the registry change? If so, I should be good to go right?]]> http://www.dslreports.com/forum/remark,20448729 Wed, 07 May 2008 22:08:09 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448724 storm64007 :

said by Duchess44

:

Bcast..mine was set to 1. I changed it to 4. Is this right? Should I be good to go? Or should I just wait and do a complete system restore tomorrow and try again at a later time?

After i changed it to 4 i was good to go. Installed without a hitch. Make sure you reboot after changing the registry- then install]]> http://www.dslreports.com/forum/remark,20448724 Wed, 07 May 2008 22:07:40 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448711 Duchess44 : Bcast..mine was set to 1. I changed it to 4. Is this right? Should I be good to go? Or should I just wait and do a complete system restore tomorrow and try again at a later time?]]> http://www.dslreports.com/forum/remark,20448711 Wed, 07 May 2008 22:05:37 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448688 Duchess44 : I think I am gonna do the same. I will wait on the update. I think I am gonna try doing a complete system restore tomorrow and just wait for the SP3 update for awhile.]]> http://www.dslreports.com/forum/remark,20448688 Wed, 07 May 2008 22:02:02 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448663 anon : edit-not vista home basic-use premium for the media functions or ultimate.]]> http://www.dslreports.com/forum/remark,20448663 Wed, 07 May 2008 21:57:42 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448630 anon : 6 pages of bullshit problems and a wealth of microsoft "FIXES" none of which would have been necessary if you had only imaged your windows partition with a program like Acronis True Image. Anyone who does not do this simple process deserves to be punished with problems and computers that do not work!
The original poster would have only had to do a couple of clicks and re-write that bad install back to perfect, then try something else, I cannot believe that people are so cheap/stupid or whatever but it seems this club is large!
If all else fails get a full retail SP3, format and install but you will loose your media center functions-better to perhaps use Vista Home Basic if you have the drivers, then media will work but you will be using Vista if you can stand this.]]> http://www.dslreports.com/forum/remark,20448630 Wed, 07 May 2008 21:52:58 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448599 anon : I did not use the system restore feature just the uninstall in safe mode. Did you apply the SP3 install in safe mode? Thanks for the reply. ]]> http://www.dslreports.com/forum/remark,20448599 Wed, 07 May 2008 21:45:13 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448543 storm64007 :

said by dolphins

:

It was the booting into 'Safemode' and 'uninstalling SP3' rather than 'System Restore' then the reinstall after the 'intelppm registry change' that finally worked for me?

I think my graphics adapter error was just a hiccup since it hasn't returned.

yup- its the registry change that ultimatly fixed it for me and i think u too

THANK YOU BCASTNER!]]> http://www.dslreports.com/forum/remark,20448543 Wed, 07 May 2008 21:34:05 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448532 dolphins : It was the booting into 'Safemode' and 'uninstalling SP3' rather than 'System Restore' then the reinstall after the 'intelppm registry change' that finally worked for me?

I think my graphics adapter error was just a hiccup since it hasn't returned.

--
Prevent Malware]]> http://www.dslreports.com/forum/remark,20448532 Wed, 07 May 2008 21:31:47 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448516 storm64007 : THANK YOU BCASTNER- the registry change is what was needed!
Finally worked! :)

THANK YOU THANK YOU THANK YOU

I LOVE U LONG TIME]]> http://www.dslreports.com/forum/remark,20448516 Wed, 07 May 2008 21:29:36 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448450 anon : I too am having a nightmare with SP3. I have tried all the fixes but they did not work. I do have the intelppm in my registry and did the suggested change but still no go. I have an AMD system and a Matrox millennium P650 graphics card with the latest drivers installed from Microsoft update. The install of SP3 goes fine but upon reboot it gets to the part where it displays “windows XP” please wait and hangs, no error messages. With a reset it boots to a blank screen and then after another reset it states windows did not load properly and gives you the basic options, safe mode ect. I can boot into safe mode only where I can uninstall SP3 and things go back to normal. On an interesting note even after making the registry change for intelppm from 1 to 4 after the uninstall of SP3 in safe mode and rebooting the registry entry reverts back to 1. Any ideas? ]]> http://www.dslreports.com/forum/remark,20448450 Wed, 07 May 2008 21:17:29 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448445 dolphins :

said by bcastner

:

Nanoprobe,

It is worth checking. The issue is not confined to HP and Compaq. Nor, all non-Intel implementations of XP on those machines either.

So, check:

Click Start, click Run, and enter: regedit
Navigate to the "Start" value of the registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet
\Services
\Intelppm

In the right panel, examine the value "Start"
Change the 'Start' value to 4 instead of its setting of 1. To do this, right click on the value "Start" in the right panel and choose Modify.

If it does not read: 00000004 then edit it so that it does.
(A value of 00000004 Disables the Service from startup.)
If the service value does not exist at all, that is good too.

The service should either be non-existent or disabled for non-Intel processors.

SUCCESS!

[att=1]

No errors this time. :) Firefox and Outlook Express needed a little coaxing at first but everything is up and running. Haven't reinstalled IE7 yet but I'm sure that will go smoothly.

Thank you bcastner

Pals Forever! ;)
--
Prevent Malware

]]> http://www.dslreports.com/forum/remark,20448445 Wed, 07 May 2008 21:16:35 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448420 korgman : Thanks BC. I always wait a month or two before installing a new SP so I can read up on exactly this kind of stuff and be prepared. Good info always found here. :)]]> http://www.dslreports.com/forum/remark,20448420 Wed, 07 May 2008 21:11:41 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448347 bcastner : Good to go.

The file is likely always going to be found. It is the registry entry that matters.

The "intelide" is unrelated. That is an older service for intel chipset base ATA controllers.

Best of luck to you.
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20448347 Wed, 07 May 2008 20:58:08 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448324 korgman : 10-4. I don't have intelppm in my registry but do have intelide, start set to 4. However, I do have intelppm.sys in the drivers folder. Sound good to go?

Alienware Aurora-AMD]]> http://www.dslreports.com/forum/remark,20448324 Wed, 07 May 2008 20:53:39 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448287 AB :

said by bcastner

:

. . I tend to stay away from Recovery Console solutions if I can . . .

Has anybody in this thread yet recommended making an Acronis backup of the system prior to wading into the SP3 waters?

I didn't see it anywhere, so if not-- I'm recommending it now. :) :D]]> http://www.dslreports.com/forum/remark,20448287 Wed, 07 May 2008 20:48:09 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448239 bcastner : Yes that would work.

But you leave an unresovled service in the registry at startup.

This is not a good practice to do. In Recovery Console you can use the DISABLE command for any Service or Driver.

But yes, it would work.

I tend to stay away from Recovery Console solutions if I can, as most users are not familiar with it; and most cannot find their installation CDs (if they ever received one).

In Safe or Normal mode Windows File Protection would simply replace the driver once you deleted it.

--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20448239 Wed, 07 May 2008 20:40:54 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448218 korgman : I saw this as an option for those who had probs with SP2 install. Would this apply here?

"renamed C:\Windows\system32\drivers\intelppm.sys to intelppm.no-sys and it booted just fine."

"it's easier just to rename or delete intelppm.sys from the recovery console."

Got it from runpcrun.com]]> http://www.dslreports.com/forum/remark,20448218 Wed, 07 May 2008 20:37:32 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448150 bcastner : Storm,

Go for it.]]> http://www.dslreports.com/forum/remark,20448150 Wed, 07 May 2008 20:27:02 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448146 bcastner : You should be good to go.

Whatever happens, if it does not start in Normal mode after ten tries, use Add or Remove Programs in Safe Mode to uninstall it.

In the alternative, it can be removed in Recovery Console. I have not finished writing those instructions for another site, but plan to post the link here when I finish.

Good Luck.
Bill
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20448146 Wed, 07 May 2008 20:26:14 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448115 Gemstone : "bcastner", your support and information is awesome... I apologize for my rantings a few posts up... It was not directed to you...

Anyways, I have an AMD uP in my "homebrew" PC... I checked my registry as you instructed and I do NOT have the service "Intelppm"...I also do NOT have IE7 installed... I am still with IE6... MY OS is XP Pro...

Am I good to go with SP3??
--
Go Mark Martin!]]> http://www.dslreports.com/forum/remark,20448115 Wed, 07 May 2008 20:19:09 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448089 anon : I was having the same problem after sp3 installation. Then I tried BCastner "fix" and then registry fix. No more problem. Super. Thanks a lot BC. ]]> http://www.dslreports.com/forum/remark,20448089 Wed, 07 May 2008 20:14:13 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448042 storm64007 :

said by bcastner

:

I forgot about your System Restore after using Add or Remove Programs. (That is why the value was back at 4).

No, right now you are in a good and safe place while we investigate your issue.

Best wishes,
Bill Castner

so no need to do fix again- just try installing now that i fixed registry?]]> http://www.dslreports.com/forum/remark,20448042 Wed, 07 May 2008 20:04:09 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20448029 bcastner : I forgot about your System Restore after using Add or Remove Programs. (That is why the value was back at 4).

No, right now you are in a good and safe place while we investigate your issue.

Best wishes,
Bill Castner
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20448029 Wed, 07 May 2008 20:02:21 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447963 storm64007 : so now that i changed it to 4 can i try installing or do i still have to do the other fix again- i got rid of fix becouse i did restore]]> http://www.dslreports.com/forum/remark,20447963 Wed, 07 May 2008 19:43:08 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447954 Nanoprobe : Both my laptops have the start value set to 4. TYVM. I'm going to try SP3 on one and see what happens after I uninstall IE7.
--
Two things are infinite: the universe and human stupidity; and I'm not sure about the universe. Albert Einstein]]> http://www.dslreports.com/forum/remark,20447954 Wed, 07 May 2008 19:41:17 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447909 storm64007 : its set to 1]]> http://www.dslreports.com/forum/remark,20447909 Wed, 07 May 2008 19:34:07 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447885 bcastner : Storm,

If that value is not set to 4, and exists, then that would explain your Blue Screen.

Check the value with regedit. It should be at 00000004, and if not, we have the explanation for why you have yet to install SP3 without it Blue Screening afterwards.

If you have a non-Intel Processor (AMD), the service "intelppm" either should not be there at all, or set to Disabled with a Start value of 00000004.
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20447885 Wed, 07 May 2008 19:30:37 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447832 storm64007 : Bcast- should i change this to 4 too?
After doing the registry thing do i still need to do the fix?]]> http://www.dslreports.com/forum/remark,20447832 Wed, 07 May 2008 19:18:23 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447746 bcastner : Nanoprobe,

It is worth checking. The issue is not confined to HP and Compaq. Nor, all non-Intel implementations of XP on those machines either.

So, check:

Click Start, click Run, and enter: regedit
Navigate to the "Start" value of the registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet
\Services
\Intelppm

In the right panel, examine the value "Start"
Change the 'Start' value to 4 instead of its setting of 1. To do this, right click on the value "Start" in the right panel and choose Modify.

If it does not read: 00000004 then edit it so that it does.
(A value of 00000004 Disables the Service from startup.)
If the service value does not exist at all, that is good too.

The service should either be non-existent or disabled for non-Intel processors.
--
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]]> http://www.dslreports.com/forum/remark,20447746 Wed, 07 May 2008 19:00:09 EDT Re: [MCE] XP SP3 -- FREE SUPPORT -- Including on-line & Chat http://www.dslreports.com/forum/remark,20447737 Duchess44 : I think I am gonna have to wait until tomorrow to try this. I have too much going on right now to concentrate. Thank you so much bcastner, for all your help. I will give this a shot tomorrow morning. I have already uninstalled IE7 so I just need to try the "fix" :)

Thanks again :)]]> http://www.dslreports.com/forum/remark,20447737 Wed, 07 May 2008 18:58:49 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447707 Nanoprobe : Is this issue only on HP/Compaq machines? I have 2 Dell laptops with AMD processors and I want to save myself what seems to be headaches for many others.
--
Two things are infinite: the universe and human stupidity; and I'm not sure about the universe. Albert Einstein]]> http://www.dslreports.com/forum/remark,20447707 Wed, 07 May 2008 18:54:14 EDT Re: [MCE] XP SP3 -- FREE SUPPORT -- Including on-line & Chat http://www.dslreports.com/forum/remark,20447704 bcastner : **** IMPORTANT ****

quote:
Free unlimited installation and compatibility support is available for Windows XP, but only for Service
Pack 3 (SP3). This support for SP3 is valid until April 14, 2009. For more information about this policy, visit the Windows XP Support Lifecycle page located at »support.microsoft.com/lifecycle/?p1=3223.
Chat and e-mail support is available only in the United States and Canada.

»support.microsoft.com/oas/defaul···d=522131
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Users Helping Users

]]> http://www.dslreports.com/forum/remark,20447704 Wed, 07 May 2008 18:53:28 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447580 dolphins : Thank you bcastner

for your guidance and support with this issue. You have definitely earned your MVM status in this thread alone.

For those who wish to respond negatively to someone willing to help solve this problem. PLEASE HOLD YOUR TONGUE or applause till this has been resolved. It only adds clutter and confusion to the issue.
--
Prevent Malware]]> http://www.dslreports.com/forum/remark,20447580 Wed, 07 May 2008 18:27:50 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447578 Gemstone : OMG!!!!! After reading all of this horrible insanity I am sure NOT to install SP3 at this time... My machine is AMD processor based also... But it's a home made system so maybe I would not have the OEM power management driver installation thing problem, yada yada, yada, whatever that is?!?!?!... I had also planned on upgrading to IE7 but I'll put that on hold also!!... Auto updates has been telling me to update to IE7 for months now but I've stayed with IE6...Now I read that SP3 does not like IE7?!?!... Who knew!!... But auto updates is telling me to update to SP3 AND IE7 now...Or am I just confused about all of this??...Thank you Microsoft for once again issuing a defective and not properly tested product on the unsuspecting public!!!... If I did that in my business I'd be out of business very quickly!...
--
Go Mark Martin!]]> http://www.dslreports.com/forum/remark,20447578 Wed, 07 May 2008 18:27:41 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447535 bcastner : You would only "see" the error codes if you have disabled in System Properties, Advanced, Startup and Recovery -- Settings, the Automatic restart option.

Otherwise, the machine will restart without displaying any error.

In the alternative, in the Advanced Boot Options menu that appears, there should at the bottom a choice to disable automatic restart. Choose this so that the full error message and code can be viewed.

In any case, now that you have done a "clean" uninstall of Service Pack 3, we are afforded the time to research your issue further.
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]]> http://www.dslreports.com/forum/remark,20447535 Wed, 07 May 2008 18:20:37 EDT [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447528 CB : Someone please correct me if I'm wrong but Windows Media Center Edition does not support slipstreaming of SP3. So if you slip streamed SP3 into your MCE disc you need to read the release notes. Not only that SP3 is not supposed to be installed on MCE operating systems. It was stated by Microsoft themselves and was even the the first reply to this thread. :hmm:]]> http://www.dslreports.com/forum/remark,20447528 Wed, 07 May 2008 18:19:29 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447488 storm64007 : OK- this time when the fix did not work i uninstalled sp3 in safe mode instead of going to system restore.
Went back to SP2 but then everything was super slow and could not access internet. I then did a system restore back to yesterdays date and now everything is fine on sp2 an thank god my internet access came back.
Bcast- i am getting absolutely no error messeges when trying to install this monster. Just the eternal loop of not being able to boot in normal mode when sp3 is installed.
My graphics card is integrated-Nvdia Geforce 6150 LE]]> http://www.dslreports.com/forum/remark,20447488 Wed, 07 May 2008 18:08:07 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447468 dolphins : Display Adapter:NVIDIA GeForce 6150 LE
Display Board:GeForce
Video Processor:GeForce 6150 LE
Video memory size:256 MBytes
Adapter DAC Type:Integrated RAMDAC
BIOS String:Version 5.51.28.39.25
BIOS Date:04/05/06
Display Drivers:nv4_disp.dll
Driver Version:6.14.10.8208
Driver Date:2006-05-10 02:50:00
Inf File Name:oem31.inf
Inf Section:nv4_NV3x

Name:GeForce 6150 LE
Chip Type:GeForce 6150 LE
DAC Type:Integrated RAMDAC
Memory:256 MBytes

EDITED: For clarification.
--
Prevent Malware]]> http://www.dslreports.com/forum/remark,20447468 Wed, 07 May 2008 18:04:46 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447457 Doug45 : OMG bcastner, the registry change did it! I am so glad I came back to this forum. Microsoft support had me going down a different (probably wrong) and time consuming track.

Your help got me over the problem while keeping frustration to a minimum.

By the way, the graphics adapter is integrated on the motherboard. It is ATI Radeon xpress 200, driver version 8.17.0.0, 8/13/2005. Although it probably doesn't matter anymore.

Thanks again.]]> http://www.dslreports.com/forum/remark,20447457 Wed, 07 May 2008 18:02:32 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447440 bcastner : dolphins,

You do not have to do anything at the moment, nor change any of the things you have done. There is no reason to re-partition for the problems you are having. The issue is not for you one of drive space.

Using the Run line from Start, Run is perfectly acceptable.

STOP: 0x0000007E (0x0000005, 0xBAAA8756, 0xBACC7430, 0xBACC721C) error is almost assuredly related to your graphics adapter.

What brand is it, and what was the name of the last driver set used to update it, if any?
--
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]]> http://www.dslreports.com/forum/remark,20447440 Wed, 07 May 2008 17:59:01 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447410 dolphins : Since I did this before the edit I typed sc config intelppm start=disabled
exit into the run command not knowing I needed to type CMD first.

I got the STOP: 0x0000007E (0x0000005, 0xBAAA8756, 0xBACC7430, 0xBACC721C) error)

Uninstalled SP3 to gain internet access.

Now I need to do it all over again?

[att=1]
Do I need to repartition in order to install this update?
--
Prevent Malware

]]> http://www.dslreports.com/forum/remark,20447410 Wed, 07 May 2008 17:54:29 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447395 bcastner : What To Do if the "Fix" Does Not Fix Matters

Try rebooting into Normal mode at least ten times. Several have reported a different error would appear each time, until finally a clear boot was achieved. There were no issues afterwards.

The reason this happens is that during that critical first boot XP is massively reconfiguring itself. This is as intensive a process as the Operating System will make on itself. Anything that was a sleeping dog lieing on your machine as a potential issue can suddenly surface during this intensive reconfiguration exercise. Often the reconfiguration will work around it, given several tries to do so. There is also the likeliehood that the Stop Error seen at any reboot is different, as it is a new issue not seen as a predecessor issue had the floor and attention. XP can work itself out of this in many cases with multiple reboot attempts. Not always. But many times it will work the issue out itself.

1. Very important: Write down the full error message and error codes that are produced when you try to use Normal mode, and post them back here.

2. In Safe Mode, use Add or Remove Programs and Uninstall Service Pack 3. By doing a formal uninstall, you will finally reconcile matters with Service Pack 2.

If you do Step #1, then I promise to research your individual error code. Right now in three Forums I have help over 160 folks with the "Fix", and only seven have reported a problem.

There are several reasons why the 0x7E error code can be thrown after the "Fix". Which suggests two things: First, do not revert anything other than Service Pack 3. Do not undo the "Fix". Second, if you provide the details from Step #1 it is likely the issue can be resolved.

At the moment, graphics adapters and in some cases the driver set used is responsible for the 0x7E Stop Error after applying the "Fix". It is not related in any way to the "Fix", but to an older version of a file called gdi32.dll included in some driver releases. We can take care of that too, but I need to see the full text and full error code report from your attempt to use Normal mode.
--
============
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Users Helping Users

]]> http://www.dslreports.com/forum/remark,20447395 Wed, 07 May 2008 17:51:52 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447350 bcastner : Storm,

Boot to Safe Mode with Networking.
Download the SP3 Stand-alone, or head to Windows Update and reinstall SP3. If you have done that, then plese tell me what the full error message (BSOD message) you receive when you try to use Normal mode. Write the whole thing down and post it back.

In addition, what graphics board do you use, and what was the name of the last driver set for this adapter you used. You can use Device Manager in Safe Mode to check.
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]]> http://www.dslreports.com/forum/remark,20447350 Wed, 07 May 2008 17:43:19 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447341 bcastner : Doug45,

That is actually good news, as we are getting closer to having lift off.

First, check your work in Safe Mode.
Click Start, click Run, and enter: regedit
Navigate to the "Start" value of the registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet
\Services
\Intelppm
In the right panel, examine the value "Start"
Change the 'Start' value to 4 instead of its setting of 1. To do this, right click on the value "Start" in the right panel and choose Modify.

If it does not read: 00000004 then edit it so that it does.

Now a question for you: what graphics adapter do you have, and if you remember, what is the name of the driver set you last installed for this adapter? You can check in Safe Mode with Device Manager to be certain.
--
============
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Users Helping Users

]]> http://www.dslreports.com/forum/remark,20447341 Wed, 07 May 2008 17:41:10 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447324 storm64007 : Ok- still did not work- same exact problems. Not sure what to do now]]> http://www.dslreports.com/forum/remark,20447324 Wed, 07 May 2008 17:38:43 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447236 storm64007 : Wait a minute- bcast just changed something in the run box- CMD. I think i gotta do this all over again- haha- what joy!]]> http://www.dslreports.com/forum/remark,20447236 Wed, 07 May 2008 17:20:21 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447227 Duchess44 :

said by storm64007

:

The "fix" did not work here. UGH- back to the same loop problem- only way to start up is in safe mode. No error messeges at all

K I haven't done it yet. I am/was waiting to see how you did. Guess I will wait a bit more. I know there is a way to get this done, but I don't know if it is worth all this. I may just stick with SP2 for a bit longer]]> http://www.dslreports.com/forum/remark,20447227 Wed, 07 May 2008 17:18:27 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447213 storm64007 : The "fix" did not work here. UGH- back to the same loop problem- only way to start up is in safe mode. No error messeges at all]]> http://www.dslreports.com/forum/remark,20447213 Wed, 07 May 2008 17:16:12 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447196 Doug45 : Ok,

After running the "Fix" I get the following blue screen error on normal boot:

Stop:0x0000007E (0xC0000005,0xBAA98756,0xBACC342C,0x3ACC3128)]]> http://www.dslreports.com/forum/remark,20447196 Wed, 07 May 2008 17:13:40 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447128 bcastner : Microsoft did not install the driver.
The OEM computer manufacturer did.

The driver is a background power management service for Intel (only) processors.

Nothing in my discussion served to impugn AMD or its processors. The issue is not because it is using an AMD processor. The issue is that a driver was introduced at the point of manufacture that should not have been done. This issue will lie dormant until a Service Pack is done, as a great deal of reconfiguration happens during the very first boot. Nor, is it a Service Pack 3 issue. The same issue surfaced with Service Pack 2, as discussed in this Knowledge Base Article of the time:

You receive a “Stop 0x0000007E” error message after you upgrade to Windows XP Service Pack 2 on a non-Intel-processor-based computer
»support.microsoft.com/kb/888372

Please show the some consideration for me and my replies in this thread. I am trying to help folks, not bash AMD.
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]]> http://www.dslreports.com/forum/remark,20447128 Wed, 07 May 2008 17:02:31 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447110 Duchess44 :

said by bcastner

:

A1: The single word (missing due to a misplace bracked) was CMD. I have edited the "Fix" so that it appears now.

A2: For Recovery Console: I spent some time earlier explaining how to use Combofix.exe, and how to download the XP Setup Installation package, and how to drag and drop this onto Combofix to install the Recovery Console.

If you cannot find this discussion from earlier, please advise.

Ok tyvm for the reply. Now that I know what the word is, I don't have to use the other method of fix. I can do the manual one. :)]]> http://www.dslreports.com/forum/remark,20447110 Wed, 07 May 2008 17:00:01 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447098 bcastner : A1: The single word (missing due to a misplace bracked) was CMD. I have edited the "Fix" so that it appears now.

A2: For Recovery Console: I spent some time earlier explaining how to use Combofix.exe, and how to download the XP Setup Installation package, and how to drag and drop this onto Combofix to install the Recovery Console.

If you cannot find this discussion from earlier, please advise.
--
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Users Helping Users

]]> http://www.dslreports.com/forum/remark,20447098 Wed, 07 May 2008 16:57:30 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447097 anon : I too have tried and successfully installed SP3 only for it to reboot into a crash loop. I tried going into safe mode and it crashED while on desktop back to the infamous SP3 crash loop. I have found that the "know it all" on here says it is because it installs a driver that conflicts with AMD proccessors, I happen to be an AMD user as it is the BEST processor available. I am currently and have been in the past successfully running windows xp SP2 with no problems. I will not update to SP3, I do NOT find it fair nor worth going into all the steps necessary to disable some driver that should have NEVER been installed just to have some more CRAP from Microsoft. If MS won't fix it themselves internally then I guess NO AMD user will be able to use this SP3 without going through this strenuous process, especially when most people aren't that educated in that field. UNFAIR and UNNECESSARY TO AMD USERS. Next time , IM GOING APPLE.

HP media center pc m7470n
windows xp sp2 media center edition 2005
amd 64x2 dual core proccessor 4200+]]> http://www.dslreports.com/forum/remark,20447097 Wed, 07 May 2008 16:57:29 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447090 ravencajun : got it thanks CMD]]> http://www.dslreports.com/forum/remark,20447090 Wed, 07 May 2008 16:56:09 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447081 ravencajun : bcastner,
this is the part we are asking about

1. Enter Safe Mode.
2. Click Start, click Run, and enter this single word into the command bar that opens:

you did not give the single word to use there could you please include it in the directions.

thanks]]> http://www.dslreports.com/forum/remark,20447081 Wed, 07 May 2008 16:54:40 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447077 Duchess44 : I have 2 questions that I need answered. I need to find out what the one word you want typed into the cmd in the FIX, and I need to find out what to do if I do not have the CD's so that I can start in the recovery console. Or if there is another way to start in recovery console?]]> http://www.dslreports.com/forum/remark,20447077 Wed, 07 May 2008 16:54:06 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447069 Doug45 : Thanks, that should save a ton of time. I'll try the 'FIX"]]> http://www.dslreports.com/forum/remark,20447069 Wed, 07 May 2008 16:52:36 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447058 bcastner : Doug45, and readers:

If you DID NOT use System Restore, you DO NOT have to Uninstall Service Pack 3, nor Re-install.

Do the "Fix". Reboot to Normal mode when finished.

The "Fix": »Re: [MCE] XP SP3 Issues
--
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]]> http://www.dslreports.com/forum/remark,20447058 Wed, 07 May 2008 16:50:54 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447037 Duchess44 : Plz see my edited question above...thnx.

This is getting confusing with all these people replying with their own issues.
Perhaps we can take this to IM?]]> http://www.dslreports.com/forum/remark,20447037 Wed, 07 May 2008 16:47:21 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447034 ravencajun : ok thank you for that info.

also waiting to know what the single word is that does not seem to be in the fix instructions.

greatly appreciated]]> http://www.dslreports.com/forum/remark,20447034 Wed, 07 May 2008 16:47:01 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447025 bcastner : Do the "Fix" first, prior to installing Service Pack 3.

As a practical matter it would not matter. In terms of saving yourself a ton of grief, it makes a huge difference.]]> http://www.dslreports.com/forum/remark,20447025 Wed, 07 May 2008 16:45:32 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447006 Duchess44 : If I cannot use the automated fix I will have to do the other. And I need clarification on something. You said in step 2: to open a cmd and type one single word. You did not say what that one single word was...]]> http://www.dslreports.com/forum/remark,20447006 Wed, 07 May 2008 16:42:23 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20447003 ravencajun : Wanting to get clarification here, if we have an HP Pavilion with AMD, should we do the workaround fix prior to ever trying to do install of xp sp3? I have not tried anything yet want to get everything in order first.

I have HP Pavilion AMD 513x-b
xp home sp2
IE 6

also is there an actual cd that can be obtained this time like there was for sp2?]]> http://www.dslreports.com/forum/remark,20447003 Wed, 07 May 2008 16:41:46 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446980 Duchess44 : Ok how do I boot into recovery console? BTW..I do not have any recovery CD's...]]> http://www.dslreports.com/forum/remark,20446980 Wed, 07 May 2008 16:39:05 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446775 storm64007 : OK- weeeeeeeeeeeee! So much fun- thank you microsoft an HP/Compaq for making me spend hours on this. I fully appreciate you guys giving a warning about SP3 an HP/Compaq machines with OEM XP/AMD-im sure thousands now are scratching their heads wondering why they cant boot up . Aint it great! :)
okey dokey- did the fix- now ready to download an install XP3 in networked safe mode. weeeeeeeee]]> http://www.dslreports.com/forum/remark,20446775 Wed, 07 May 2008 16:04:46 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446758 Doug45 : Sorry, just catching up to your excellent information. Let me see if I have this clear. I have installed SP3. Can now only successfully boot in safe mode.

I need to go into add/remove programs to remove sp3.
I need to reboot and apply the AMD Fix

Then I need to reboot and install SP3

Correct?]]> http://www.dslreports.com/forum/remark,20446758 Wed, 07 May 2008 16:01:18 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446710 bcastner : Do the "Fix" first.
»Re: [MCE] XP SP3 Issues]]> http://www.dslreports.com/forum/remark,20446710 Wed, 07 May 2008 15:52:38 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446683 Doug45 : Yes, Compaq Presario SR 1620NX]]> http://www.dslreports.com/forum/remark,20446683 Wed, 07 May 2008 15:48:34 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446674 Doug45 : I had the same exact experience with WindowsXP HOME. On the third pc I updated to SP3 (first two went fine). SP3 update downloads and installs then when you reboot it never fully makes it into windows. It gets stuck in a perpetual reboot unless you select safe mode.

Spent three hours with Microsoft chat support. He thought it was a hardware issue. I gave up and got some sleep.

Started over again today. Same result.]]> http://www.dslreports.com/forum/remark,20446674 Wed, 07 May 2008 15:47:11 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446596 Duchess44 : Sweet! :)]]> http://www.dslreports.com/forum/remark,20446596 Wed, 07 May 2008 15:35:33 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446593 storm64007 : Ok- going to get cigs and red bull before i try this.]]> http://www.dslreports.com/forum/remark,20446593 Wed, 07 May 2008 15:35:12 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446592 bcastner : Yes, exactly right.]]> http://www.dslreports.com/forum/remark,20446592 Wed, 07 May 2008 15:35:07 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446586 Duchess44 : So my steps are in the correct order above?

Uninstall IE7
Do the fix you suggested
Reinstall SP3]]> http://www.dslreports.com/forum/remark,20446586 Wed, 07 May 2008 15:34:07 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446582 bcastner : Whether it will be re-offered or not is, quite frankly, a crap shoot.

If it is, and you prefer doing it that way versus downloading the Stand-alone Installer, then it is acceptable as a means of making some order out of things.

My preference would be for the Stand-alone Installer download. (It also gives you the key item needed if you later Slipstream the Service Pack into your XP CD image).]]> http://www.dslreports.com/forum/remark,20446582 Wed, 07 May 2008 15:33:34 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446570 bcastner : Doing a System Restore will not completely remove Service Pack 3.

It is absolutely the worst possible resolution to the issue. I understand why this was done, so lets see if we can fix matters.

Download the stand-alone installation package: »download.windowsupdate.com/msdow···fde4.exe

Read my cautions from earlier in this thread -- Disable anti-malware tools, install from the Download in Safe Mode with a logon as "Administrator", be certain you have 1.5gb free space on the SYSTEM partition.
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]]> http://www.dslreports.com/forum/remark,20446570 Wed, 07 May 2008 15:31:25 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446563 storm64007 : weird- mine still offers it]]> http://www.dslreports.com/forum/remark,20446563 Wed, 07 May 2008 15:30:51 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446524 dolphins : Auto-Update no longer offers me SP3 since restoring.
[att=1]
Makes me think there are remnants of SP3 on this machine even though I restored it?

Checked Add/Remove and found no instances of SP3.
--
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]]> http://www.dslreports.com/forum/remark,20446524 Wed, 07 May 2008 15:25:17 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446518 Duchess44 : Ok gotcha. Again, thank you for your patience first off, and for your help, second. I am going to give this a go. I will uninstall IE7 first, then the "fix" you have suggested, then the reinstallation of SP3. I will report back if I have any issues with any of these steps.]]> http://www.dslreports.com/forum/remark,20446518 Wed, 07 May 2008 15:24:27 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446498 bcastner : If you have Done a System Restore in Safe Mode after Installing Service Pack 3 to Avoid the Loop to Safe Mode Problem

• Do the "fix" first.
• Recommended: Download the stand-alone XP SP3 installation package.
• Acceptable: Use Safe Mode with Networking and visit Windows/Microsft Update for the Autmatic offering and installation of Service Pack 3.

Necessities:
• Check that any and all anti-malware utilities are in a disabled state.
• Check that you have minimum of 1,500 megabytes (MB) of free space on the system disk (the partition that contains XP).
• Logon in Safe Mode (with networking if using Windows Update). Use the logon name "Administrator" (without quotation marks). Do not use your regular logon.
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MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20446498 Wed, 07 May 2008 15:22:09 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446467 Duchess44 : Ok, tyvm again :)]]> http://www.dslreports.com/forum/remark,20446467 Wed, 07 May 2008 15:16:10 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446458 bcastner : Should I Disable My Antivirus Before Installing SP3>

Not just your antivirus, but all anti-malware programs. One of the reasons I asked for the Full Download of SP3 and its instalation in Safe Mode was to ensure that these software programs could not conflict with the installation. One of the biggest causes of corrupt IE7 installations, for example, has been some third-party firewall products.

From Microsoft:
Steps to take before you install Windows XP Service Pack 3
»support.microsoft.com/kb/950717/

quote:
If you are running antivirus software
Warning This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.

Important

• If the configuration of your antivirus software prevents certain system files from being changed, the Windows XP SP3 installation may fail. Try temporarily disabling your antivirus software. To do this, right-click your antivirus program icon, and then click Disable. This icon typically appears in the lower right corner of the computer screen.

• If you disable your antivirus software before you install Windows XP SP3, make sure that you know the risks that are involved, and make sure that you enable the antivirus software after Windows XP SP3 is installed.

--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20446458 Wed, 07 May 2008 15:15:09 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446442 Duchess44 : Great. Ty very much for that. Now I do this, then do the install of SP3 and follow the instructions from WU from there, correct?]]> http://www.dslreports.com/forum/remark,20446442 Wed, 07 May 2008 15:12:54 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446440 storm64007 : I did do a system restore in safe mode- it was the only way to get my windows back and online.
So, i install sp3 again- do the fix in safe mode and reboot and then try booting up in normal mode again??
confused- this sux donkey balls]]> http://www.dslreports.com/forum/remark,20446440 Wed, 07 May 2008 15:12:08 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446423 bcastner : Do I download SP3 before doing the "Fix" above?

If you have not done a System Restore in Safe Mode, NO.
This should allow you to boot the computer into Normal mode, with Service Pack 3 fully installed.]]> http://www.dslreports.com/forum/remark,20446423 Wed, 07 May 2008 15:09:18 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446406 bcastner : Duchess44,

I did not take it personally. Nor felt you were trying to shoot the messenger. If you need a more automated approach to making the changes:

1. We fortunately installed earlier Recovery Console. Boot into Recovery Console. Use "Administrator" as the username.

At the command prompt that will appear on a fairly empty screen, type carefully:

disable ftsata2
exit

2. Boot into Safe Mode.

Using your mouse, left click once below where it says: "Copy to clipboard":

Open a new Notepad document. (Do not use a Word Processor or WordPad). Click "Format" and be certain that Word Wrap is not enabled.
Right-click | Paste the Code box contents from above into Notepad. Click File, Save as..., and enter (including quotation marks) as the filename: "RegistryFix.REG". Exit Notepad.

Double click your new file and agree to the registry merge when asked. You can then delete this new file.

Reboot to Normal mode.
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20446406 Wed, 07 May 2008 15:07:01 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446405 storm64007 : Am i supposed to download an install sp3 before i do this "fix" an then do it in safe mode- or do this in safe mode now an then install sp3????]]> http://www.dslreports.com/forum/remark,20446405 Wed, 07 May 2008 15:06:51 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446382 Duchess44 :

said by dolphins

:

Compaq Presario desktop
XP Home SP2
Uninstalled IE7 before installing SP3 (Thanks bcastner

LOL! I totally agree with you on the amendment issue! I feel ya ;)]]> http://www.dslreports.com/forum/remark,20446382 Wed, 07 May 2008 15:01:13 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446380 storm64007 : ugh- not sure if i should do that "fix".
Am i supposed to download SP3 first before doing the fix- the standalone??]]> http://www.dslreports.com/forum/remark,20446380 Wed, 07 May 2008 15:00:53 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446377 Duchess44 : Speaking of anti virus, do you (bcastner) think I should disable AVG before installing this update? I have it downloaded to my machine, just need to run it.]]> http://www.dslreports.com/forum/remark,20446377 Wed, 07 May 2008 15:00:17 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446367 dolphins : Compaq Presario desktop
XP Home SP2
Uninstalled IE7 before installing SP3 (Thanks bcastner

for the info)

Tried using auto update first which did absolutely nothing when I clicked 'update' no download, no install. Went to WU site which wanted to install both SP3 and IE7. I unchecked IE7 and clicked install.

After reboot I went into the restart loop and then did a System Restore.

I want to introduce an amendment to the 'US Lemon Laws' to include computer software.

I believe this is my 6th time having to restore this less then 2 year old machine due to MS Update and my bouts with Mcafee and Symantec. IT professionals my ass!

I'm sick of all this patching of incomplete or broken software and hoping the next version update from Windows or my anti-virus wont crash my system. :mad:
--
Prevent Malware]]> http://www.dslreports.com/forum/remark,20446367 Wed, 07 May 2008 14:58:41 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446363 Duchess44 : LOL! Cool. If it works for him, I am willing to give it a shot. Actually, even if it doesn't I probably will. I have nothing to lose at this point, right? :) And I trust your knowledge seeing as you have all those fancy letters after your nic ;)]]> http://www.dslreports.com/forum/remark,20446363 Wed, 07 May 2008 14:58:15 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446353 bcastner : "Storm" is known for trying anything.

(Hey, Storm, long time and no See).

Best,
Bill Castner]]> http://www.dslreports.com/forum/remark,20446353 Wed, 07 May 2008 14:56:43 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446347 Duchess44 : Cool..a guinea pig! (lol just kidding). Lemme know how it goes seeing as you seem to have the exact same issue.]]> http://www.dslreports.com/forum/remark,20446347 Wed, 07 May 2008 14:55:08 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446339 Duchess44 : Like I said, I am sorry if you took this as a personal thing, but I really do not mean to be short with you. I am just frustrated and worried that I will mess my machine up even more than it already is. I don't have the money to buy a new computer if this one goes down. I will probably try this later when I am not so frustrated.

I really, really, REALLY do appreciate your help. I swear :) Thank you so much for sticking with me on this and working with me. I just need a few to get my nerves down. LOL...]]> http://www.dslreports.com/forum/remark,20446339 Wed, 07 May 2008 14:53:53 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446332 storm64007 : Hmmm..ok..let me try this..im scared :(]]> http://www.dslreports.com/forum/remark,20446332 Wed, 07 May 2008 14:52:43 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446325 bcastner : It is not a Microsoft issue to fix.
The problem is that for a period of time the OEM manufacturer of your computer used the identical installation image of XP on both Intel and AMD computers.

Microsoft will not fix this for you.
If you need an easier way to do this repair, please advise. But quite honestly you need only type one short command sequence in a command session, and use Device Manager to check on the existence and startup state of a single driver. Total estimated time start to finish: two minutes.

If the repair is not made, you will not be able to install Service Pack 3. Since you used System Restore to revert your computer, you unfortunatly have to complete the SP3 installation. Your computer is, quite frankly, a mess.
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20446325 Wed, 07 May 2008 14:51:27 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446304 Duchess44 : So, in order to update, I have to do all of this mess? And, I didn't have this problem when I downloaded SP2. Had no problem whatsoever with that update. I don't know if I want to go through all of this. I think I may wait until there is another update that fixes this problem. This shouldn't be happening and I shouldn't have to go through all of this mess just to get their updates.

Sorry but I am just a little upset by all of this right now. Maybe I will try it later on, but it really does seem like quite a bit to go through and especially if you are not very computer literate. Alot of that looks like gibberish to me. And I know I will mess up my machine more than it already is.]]> http://www.dslreports.com/forum/remark,20446304 Wed, 07 May 2008 14:48:31 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446285 bcastner : For those in a reboot loop, where only Safe Mode is possible:

This issue is for the same reason that it happened under XP Service Pack 2 -- your OEM installed a Service driver that should not be on an AMD processor based machine.

See:
You receive a “Stop 0x0000007E” error message after you upgrade to Windows XP Service Pack 2 on a non-Intel-processor-based computer
»support.microsoft.com/kb/888372

Workaround -- for Non-Intel processor based computers ONLY

1. Enter Safe Mode.
2. Click Start, click Run, and enter this single word into the command bar that opens: CMD
3. In the black box that opens, type (carefully):

sc config intelppm start= disabled
(Note: there is a space after the "=" symbol)
exit

Stop at this Point -- Reboot and try Normal mode. If that works, (and it very likely will), do nothing else further to remedy the issue. Be sure to try a reboot to Normal mode several times.

==========================================

If still no joy, or you see a Blue Screen of Death message when attempting Normal mode, you can try one more item:

Open Device Manager, click View on the menu, click Show Hidden Devices, click Non-Plug and Play Drivers.

Locate the entry for ftsata2 in the list. (Do not be concerned if it is not found, just go skip the rest of the step.) Click twice, click the Driver tab, and change the Startup type from Boot to Demand.

5. Open Control Panel, System, Advanced, Startup and Recovery - Settings, and uncheck Automatically restart. This is to give you a chance for a readable error display if other issues happen.

Reboot into Normal mode.

Report back your success or failure. In particular, if an error message appears when you try to enter Normal mode, write down every single piece of information shown, and post it back here for examination.

Best wishes,
Bill Castner

* This issue is common for HP, and COMPAQ at the moment. The OEM images prepared at the factory and used to install XP contained the improper driver/service entry when used on AMD and not Intel-based processors machines.

There are likely other manufacturers where this issue also occured, at least for a period of time.
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20446285 Wed, 07 May 2008 14:45:25 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446143 storm64007 :
said by Duchess44 :

Yea I have HP Pavilion a1330n.

I haven't tried reinstalling using the above steps yet. Im still trying to find out more info. I really don't wanna go through what I went through last night again.

I tried reinstalling in safe mode- still the same loop- will not boot up- only in safe mode. WTF?]]> http://www.dslreports.com/forum/remark,20446143 Wed, 07 May 2008 14:21:00 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446104 Duchess44 : Yea I have HP Pavilion a1330n.

I haven't tried reinstalling using the above steps yet. Im still trying to find out more info. I really don't wanna go through what I went through last night again.]]> http://www.dslreports.com/forum/remark,20446104 Wed, 07 May 2008 14:13:51 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446100 storm64007 : Im on a compaq presario- basically same thing as HP pavillion i think.]]> http://www.dslreports.com/forum/remark,20446100 Wed, 07 May 2008 14:13:32 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20446093 TK421 : Do we all have HP Pavilion?

Trying to narrow down the problem.. Just wondering if there is some connection to gdiplus.dll BSOD that occurred (and was supposed to be fixed) in beta versions of SP3.. I never installed any beta copy, but I do remember getting a "gdiplus" security update through HP Update software a few months (?) ago..

Google search "XP SP3 BSOD" (with quotation marks) and you will find more.

BTW I tried to install in safe mode using the steps bcastner posted above - no joy!

I have to go out now but I'll check back tonight.. good luck.]]> http://www.dslreports.com/forum/remark,20446093 Wed, 07 May 2008 14:11:36 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20445834 storm64007 : Same exact thing just happened to me and i have XP Home Edition. Could only boot up in safe mode after installing SP3. Bcastner- it wont let you start up in normal mode or last good configuration- that is the problem. You can only get in from safe mode.
Guys, i disabled my virus an firewall- thats not the problem]]> http://www.dslreports.com/forum/remark,20445834 Wed, 07 May 2008 13:25:51 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20445547 Duchess44 : Ok so if I uninstall 7, will I have 6? Sorry if this seems a dumb question.

Also, as I said, when I rebooted the last time, it would only boot into safe mode. What if this is the issue again?

And I checked and I do have MCE 2005. It was in the add/remove programs]]> http://www.dslreports.com/forum/remark,20445547 Wed, 07 May 2008 12:36:45 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20445329 bcastner : The reason for removing IE7 is given here: »XP SP3 and IE6, IE7 & IE8 (Beta) - Important Information

It is not absolutely necessary. But it does make very difficult the process of doing an in-place repair reinstallation in the future.

We will reinstall IE7 when SP3 has been fully installed.

My primary concern at the moment is that you cannot successfully revert a Service Pack installation by using System Restore. Your computer is presently in a completely unknown state, with pieces of Service Pack 2 and pieces of Service Pack 3 installed side-by-side. The only reason this is not completely obvious, is that you are using an archived set of registry hives. This has to be remedied.
--
============
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Users Helping Users

]]> http://www.dslreports.com/forum/remark,20445329 Wed, 07 May 2008 11:59:24 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20445109 Duchess44 :
said by TK421 :

I don't want to hijack the thread but I did try "normal" first, then "Last good," and finally safe mode - only then did it get to desktop. Back to you Duchess...

Yes, I did too. It just kept looping back to that same screen where you have to choose which start you want.]]> http://www.dslreports.com/forum/remark,20445109 Wed, 07 May 2008 11:21:59 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20445108 Duchess44 :
said by bcastner :

Promise me you will not go into Safe Mode if it happens again, and that you will not use System Restore. The choice if this happens again is to start XP in Normal mode.

1. Please check in Add or Remove Programs to see if there is an entry for Service Pack 3.

If so, Uninstall it. If you have IE7 or IE8(beta) installed, use Add or Remove Programs and uninstall.

2. Download the stand-alone SP3 package. This is 315mb, and will not be quick to download:
»www.microsoft.com/downloads/deta···ylang=en

3. When the download completes, reboot, and begin tapping frequently the "F8" function key. When the boot option menu appears, select Safe Mode (without Networking). Use as the Logon Name "Administrator" (without the quotation marks). Double click your SP3 dowload to install Service Pack 3.

4. Remember that if you see the Boot Option again after a restart, please choose to enter Normal mode.
When your Desktop finishes loading, reboot again.

Please advise of any issues you experienced.

Yes, I tried choosing Start in normal mode, or last known cofiguration. Both of them resulted in it going right back to that screen, in a loop. So I had to start in safe mode and do a restore.
Um, I posted above in my last post that I did that and there is no entry for SP3.
I have IE7 installed. Why do I need to remove it before installing SP3? I want IE7 and don't plan on removing it.]]> http://www.dslreports.com/forum/remark,20445108 Wed, 07 May 2008 11:21:29 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20443664 TK421 : I don't want to hijack the thread but I did try "normal" first, then "Last good," and finally safe mode - only then did it get to desktop. Back to you Duchess...]]> http://www.dslreports.com/forum/remark,20443664 Wed, 07 May 2008 01:56:22 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20443650 bcastner : Promise me you will not go into Safe Mode if it happens again, and that you will not use System Restore. The choice if this happens again is to start XP in Normal mode.

1. Please check in Add or Remove Programs to see if there is an entry for Service Pack 3.

If so, Uninstall it. If you have IE7 or IE8(beta) installed, use Add or Remove Programs and uninstall.

2. Download the stand-alone SP3 package. This is 315mb, and will not be quick to download:
»www.microsoft.com/downloads/deta···ylang=en

3. When the download completes, reboot, and begin tapping frequently the "F8" function key. When the boot option menu appears, select Safe Mode (without Networking). Use as the Logon Name "Administrator" (without the quotation marks). Double click your SP3 dowload to install Service Pack 3.

4. Remember that if you see the Boot Option again after a restart, please choose to enter Normal mode.
When your Desktop finishes loading, reboot again.

Please advise of any issues you experienced.
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users

]]> http://www.dslreports.com/forum/remark,20443650 Wed, 07 May 2008 01:51:06 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20443549 TK421 : Yeah I just sat down at this machine to see if anyone else had the same thing happen. Still waiting for restore to finish...

[edit]
Ok system restore worked. I'm not anxious to tackle SP3 again tonight.. :huh:

Three simple steps to to take when I am ready to try again:

1. Download the full SP3 installer rather than use Windows Update.

2. Close all open programs, disconnect from the network, and disable security software.

3. Unplug all non-essential devices (printer, external hard drives, camera).

Could add: And make sure to have a recent backup.]]> http://www.dslreports.com/forum/remark,20443549 Wed, 07 May 2008 01:21:15 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20443529 Duchess44 : Sounds like exactly what happened to me. It went right to the "do you want to start in the last known configuration" thing. I chose safe mode and had to system restore to an earlier time to get it back to desktop.

I didn't disable AVG when installing. Wonder if that was the issue? Probably not.]]> http://www.dslreports.com/forum/remark,20443529 Wed, 07 May 2008 01:16:00 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20443516 TK421 : Duchess, the same thing just happened on my old WindowsXP Home system.

I was lazy trying to install a service pack without properly preparing. I used MS Update to install SP3.. when it finished I restarted the computer but it would not get back to the desktop - it kept restarting. I tried "Last known good configuration" and it blue-screened. Got it to start in safe mode and now still waiting for system restore to hopefully bring me back.

I'll try to figure out where I went wrong if restore works.. probably borked because I didn't disable Comodo firewall and Avira before installing SP3.]]> http://www.dslreports.com/forum/remark,20443516 Wed, 07 May 2008 01:12:44 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20443473 Duchess44 :
said by bcastner :

MCE is a supported base release.

Can I ask what version of MCE?
There are specific issues that need to be dealt with for MCE2002 (only) prior to the installation.

Can I ask what appears when you click in Explorer: Help, About as to the Version of XP being reported?

Could you check in Control Panel, Add or Remove Programs, and see if there is a listing for XP Service Pack 3?

At the moment I am not horribly worried, but I would appreciate the answers to these questions as a basis for deciding where to dig deeper.

Ok, when I click Help/About in Explorer, I get this:

Microsoft Windows XP Media Center Edition. Version 5.1
There is no year on it. But when I go into the Help and Support Center, it says Microsoft Windows MCE 2004. Is there another way to find out? Because I thought I had 2005.

There is no mention of SP3. Probably because I had to do a system restore to a restore point of 8:00PM, which is before I installed SP3 at 11:05PM.

Thanks for your help]]> http://www.dslreports.com/forum/remark,20443473 Wed, 07 May 2008 00:59:08 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20443442 bcastner : MCE is a supported base release.

Can I ask what version of MCE?
There are specific issues that need to be dealt with for MCE2002 (only) prior to the installation.

Can I ask what appears when you click in Explorer: Help, About as to the Version of XP being reported?

Could you check in Control Panel, Add or Remove Programs, and see if there is a listing for XP Service Pack 3?

At the moment I am not horribly worried, but I would appreciate the answers to these questions as a basis for deciding where to dig deeper.
--
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Users Helping Users

]]> http://www.dslreports.com/forum/remark,20443442 Wed, 07 May 2008 00:43:50 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20443419 bluepoint : You might be right, if windowsupdate offered it then it must be appropriate for MCE but who knows we're talking about MS. ;)]]> http://www.dslreports.com/forum/remark,20443419 Wed, 07 May 2008 00:36:27 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20443401 Duchess44 :
said by bluepoint :

Where did you get SP3? According to XPSP3 standalone download site, MCE is not one of them.

System Requirements

Supported Operating Systems: Windows XP Home Edition ; Windows XP Professional Edition ; Windows XP Service Pack 1; Windows XP Service Pack 2

Got it at windows update. And I have Windows XP SP2 installed. XP MCE is considered XP Home/Pro I believe. Correct me if I am wrong.]]> http://www.dslreports.com/forum/remark,20443401 Wed, 07 May 2008 00:32:37 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20443381 cocothebean : It offered me 3 times to update and when I do it fails!!!
I sure wish Microsoft would work out all the bugs with their programs before unleashing them on the public!!!]]> http://www.dslreports.com/forum/remark,20443381 Wed, 07 May 2008 00:27:47 EDT Re: [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20443375 bluepoint : Where did you get SP3? According to XPSP3 standalone download site, MCE is not one of the required system.

System Requirements

Supported Operating Systems: Windows XP Home Edition ; Windows XP Professional Edition ; Windows XP Service Pack 1; Windows XP Service Pack 2]]> http://www.dslreports.com/forum/remark,20443375 Wed, 07 May 2008 00:26:43 EDT [MCE] XP SP3 Issues http://www.dslreports.com/forum/remark,20443304 Duchess44 : Just tried to install and when Windows restarted, it would only start in safe mode. Had to do a system restore. I don't know what the issue is. Can anyone help me with this?

Not sure what info you need, but I will post what I believe is needed. If you need other information, please just let me know and I will do my best to provide it.

HP Pavilion a1330n
Windows XP MCE SP2
IE7

Thanks to anyone that can help with this.]]> http://www.dslreports.com/forum/remark,20443304 Wed, 07 May 2008 00:05:24 EDT