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Forums » O Canada! » Canadian » Bell Sympatico » Bell reports record income growth, reduced investment.
 
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CanadianIron

join:2006-10-08
Beverly Hills, CA

Bell reports record income growth, reduced investment.

"Bell had its best operating revenue growth in over two
years ... "

" Bell invested ... $85 million less than last year, with a continued focus on key priorities including improving the customer experience, enhancing the wireless network, and
continuing the expansion of the Fibre-to-the-node (FTTN) program."

»www.prnewswire.com/cgi-bin/stori···2&EDATE=


IHATEBELL2

join:2006-03-05
Toronto, ON
·Bell Sympatico

said by CanadianIron See Profile :

"Bell had its best operating revenue growth in over two
years ... "

" Bell invested ... $85 million less than last year, with a continued focus on key priorities including improving the customer experience, enhancing the wireless network, and
continuing the expansion of the Fibre-to-the-node (FTTN) program."

»www.prnewswire.com/cgi-bin/stori···2&EDATE=
So I guess all the people moving to another ISP didn't affect anything.


Bellundo

@bell.ca
The reason their profit was higher was because the Canadian dollar was higher visavis the US dollar. They actually earned less if you factor in the rise of the Canadian dollar over that time frame.


travisc

join:2001-11-09
Port Perry, ON

reply to CanadianIron
I just read through their results pretty extensively. I'd love to see a breakout of their retail vs. wholesale Internet customer movement - they added 10,000 Internet subscribers in Q1, but I'd bet dollars to donuts their higher-margin retail base shrunk while their lower-margin wholesale base increased.

They put a pretty nice spin on things, but the bottom line is they'd be completely screwed without wireless continuing to grow and prop up their results. Their customer growth on wireline and video services is stagnant, and the only way they are increasing profitability is by jacking up rates (long distance, ExpressVu) while they're losing voice customers hand over fist. We've seen their desperation to hold on to customers by offering huge retention discounts on the video side while trying to pin down everyone on any service into a long-term contract, whether they agreed to it or not (see: this forum).

It's unfortunate that they'll soon be private - IMO they're at a tipping point where their atrocious customer service and competitive pressure is finally going to force them into an overall downswing in their results. Since they're going to be private, we won't get to see it and enjoy it.

CanadianIron

join:2006-10-08
Beverly Hills, CA

reply to CanadianIron
I also liked how they were putting a positive spin on their fleeing land line customers:

" "In our wireline business, this is the first quarter in over two years that operating revenues have held steady," said George Cope, President and Chief Operating Officer of Bell Canada. In addition, significant growth in winbacks led to fewer residential line losses."

Growth in customer winbacks and the success of The Bell Better Home(TM)marketing program led to another quarter of year-over-year improvement in the rate of residential line (NAS) losses. "

To me that translates to "We lost fewer customers than we did last year, yahoo!"

BryceS

join:2007-09-17

said by CanadianIron See Profile :

I also liked how they were putting a positive spin on their fleeing land line customers:

" "In our wireline business, this is the first quarter in over two years that operating revenues have held steady," said George Cope, President and Chief Operating Officer of Bell Canada. In addition, significant growth in winbacks led to fewer residential line losses."

Growth in customer winbacks and the success of The Bell Better Home(TM)marketing program led to another quarter of year-over-year improvement in the rate of residential line (NAS) losses. "

To me that translates to "We lost fewer customers than we did last year, yahoo!"
I do atleast 5 Bell Canada --> Bell Mobility ports a week, so there are a few wireline losses going directly back to people who are staying at Bell but going cellphone only.

alan4home

join:2008-02-20
Manotick, ON

reply to CanadianIron
Click for full size
Here's an interesting set of numbers from the supplementary financial information posted on BCE's website:

»www.bce.ca/en/investors/financia···results/

Look at the numbers for net high speed internet activations at the bottom. Looks like a considerable reduction for Q1 2008, unless I've missed something in the fine print.



travisc

join:2001-11-09
Port Perry, ON
No, you're right. As I say, I'd love to know what the breakdown of retail (Sympatico) vs. wholesale (Teksavvy et al) is.

alan4home

join:2008-02-20
Manotick, ON

I think the wholesale numbers would be reported through Bell Nexxia, which (I think) is a separate subsidiary of BCE.

»www.bcenexxia.ca/wholesale/produ···gate.htm

I'm not sure it's part of Bell Canada. I certainly can't find any mention of it on the Bell Canada website. I believe it's headquartered in the US.


travisc

join:2001-11-09
Port Perry, ON
The do mention wholesale at some point in the analysis of the wireline Internet results, so I'm pretty sure the Nexxia stuff is buried in there under wireline.

j3richo

join:2007-12-08
Gatineau, QC
reply to alan4home
oof, from 29k to 10k in a quarter, this probably explains why they've started throttling wholesale, guess too many people jumped ship
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