http://www.dslreports.com/forum/r20444514 en Sat, 26 Jul 2008 08:08:14 EDT Sat, 26 Jul 2008 08:08:14 EDT http://www.dslreports.com/forum/remark,20448275 Fairfax281 : For others who have the problem in future:

I called and they got 2 to work perfectly, try rebooting/reprograming/deactivating then activating the other 2 boxes and the problem continued. A tech will be out in 2 days to look at it and I'll keep everyone updated.

I also called the technician who did mine, and he said it may just be junk boxes. Again, I'll keep everyone updated.]]> http://www.dslreports.com/forum/remark,20448275 Wed, 07 May 2008 20:46:31 EDT http://www.dslreports.com/forum/remark,20447632 anon : The reason you can see the guide data is that it is stored locally on your STB (the STB actually downloads many day's worth of guide data... I bet you can unplug the coax and still see it, haven't checked though)

This service unavailable message usually happens when they deactivate a box/boxes. I believe they go through their queue monthly and deactivate boxes that aren't registered "correctly".

Honestly there is a possibility that a tech will have to come out to fix it, but hopefully fiber solutions can set you straight remotely. Verizon is still figuring out how to manage this stuff.]]> http://www.dslreports.com/forum/remark,20447632 Wed, 07 May 2008 18:38:29 EDT http://www.dslreports.com/forum/remark,20447510 MichaelWacey : I had this problem a few months ago. It turned out that my boxes had been accientally deactivated. I called the help desk and they were able to quickly reactivate them.

During this, I was able to see the menus and guide, I could not see any channels. Does that sound like your issue?]]> http://www.dslreports.com/forum/remark,20447510 Wed, 07 May 2008 18:15:16 EDT http://www.dslreports.com/forum/remark,20445001 matcarl : It's happening on 4 of his boxes, sounds like more than a reboot problem, but if he's willing....]]> http://www.dslreports.com/forum/remark,20445001 Wed, 07 May 2008 11:06:25 EDT http://www.dslreports.com/forum/remark,20444966 anon : Try power cycling the box. Unplug it, wait a minute, then plug it back in. Once it reboots, I bet your problems will go away]]> http://www.dslreports.com/forum/remark,20444966 Wed, 07 May 2008 11:00:43 EDT http://www.dslreports.com/forum/remark,20444732 anon : Got the same thing in Lynbrook, NY at around 1 am today. But only for a couple a minutes. I presumed it was due to a switch to an all-digital signal. Seems to be ok this morning. ]]> http://www.dslreports.com/forum/remark,20444732 Wed, 07 May 2008 10:19:18 EDT http://www.dslreports.com/forum/remark,20444529 matcarl : That's got to be some signal issue. Call again and ask for a tech visit. I can't believe they gave you that answer.]]> http://www.dslreports.com/forum/remark,20444529 Wed, 07 May 2008 09:28:46 EDT http://www.dslreports.com/forum/remark,20444514 Fairfax281 : I'm new here, and saw the question asked in a post from November, but I think mine may be different.

I had FIOS installed yesterday, and it worked great for about an hour. Now, the HDTV/DVR STB is giving a black screen with "currently unavailable" on about 90% of the channels, and all three of our standard digital converter boxes have the black screen on 100% of the channels. On demand features all work.

I called and they simply said, "you must have made some changes" then hung up. Anyone know what this could be, or a better way to explain this to the help center? Thanks!]]> http://www.dslreports.com/forum/remark,20444514 Wed, 07 May 2008 09:24:45 EDT