norton
join:2005-08-03
Holland, MI | [Other] Cannot add to ftp site on charter this am
Good morning all,
I add stuff to my charter site each week. For some reason cant do it today. The content is still there just cant log into add more.
Any ideas? |
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norton
join:2005-08-03
Holland, MI | cant open this page either »ftp://webpages.charter.net
so this is telling me issue is on their end. currently on hold with support... |
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norton
join:2005-08-03
Holland, MI | well support was of no help. if anyone can access charter ftp let me know. |
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ronm
join:2000-11-05
Watertown, WI
| I've been experiencing the same problem. Last night, I was able to talk to someone at Charter's "Level 2" support. She informed me that they are aware of the problem. Blamed it on a DNS issue & said it should be fixed in a couple of days. However, my son, who lives about 10 miles away can connect to »ftp://webpages.charter.net fine. Go figure. |
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norton
join:2005-08-03
Holland, MI | maybe your son users better dns servers. i was thinking about changing mine. right now i use 2 at the local charter hub. i can ping both. |
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cork1958
Cork
join:2000-02-26
Fruitport, MI | reply to norton
FWIW,
Just checked connection using Ipswitch ftp. Uploaded and downloaded perfectly.
--
The Firefox alternative.
»www.mozilla.org/projects/seamonkey/ |
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norton
join:2005-08-03
Holland, MI | the site pings just fine will not open in ftp and or let me put in account and password |
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cork1958
Cork
join:2000-02-26
Fruitport, MI
edit:
May 8th, @08:40AM
| Hmm?
Just tested using gftp in Linux and it works fine also.
Almost didn't see your IM!  |
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esqueue
@charter.com
| reply to norton
I had this problem for more than a week. I noticed that my pda will log on correctly and my brother's computer in the living room will log on as it is connected to verizon. I can log onto verizon's ftp but not this one.
I connected it directly and it worked. Something with it not working with my router but I have no clue on which port to open. |
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Guid
@charter.com
| reply to ronm
Have had the same problem trying to open »ftp://webpages.charter.net. It worked fine a week ago but not now. Spoke with techie at charter but we got nowhere even though he was able to open it at his end. My next step is to by pass my router. Any suggestions would be welcome. |
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esqueue
@charter.com
| I enabled the log in my router and noticed:
Source IP Protocol Destination Port number Rule
10.223.32.1 UDP bootpc Dropped
10.223.32.1 UDP bootpc Dropped
10.223.32.1 UDP bootpc Dropped |
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norton
join:2005-08-03
Holland, MI
 ·Charter Pipeline
| reply to Guid
I just spent 30 minutes doing the following without help.
first unplugged everything for 5 minutes (modem and router).
did a ipconfig/flushdns
started up modem and computer only - no router. no dice
restarted all and went back to normal. no dice |
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cork1958
Cork
join:2000-02-26
Fruitport, MI
·Charter Pipeline
edit:
May 9th, @09:34AM
| reply to norton
Are you somehow editing/working on your site through that link you posted, »ftp://webpages.charter.net/? First time I've ever used/seen that! Weird!!
Using Windows Ipswitch or Linux gftp, I'm not having any issues what so ever.
--
The Firefox alternative.
»www.mozilla.org/projects/seamonkey/ |
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norton
join:2005-08-03
Holland, MI
·Charter Pipeline
| yes that is link. when you log in once then it buries your account and password in it.
Its just one of several links i have in My Network Places. Double click it and your in.
I found the link in My Charter Account, just click on text for My Web Space |
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esqueue
@charter.com
| It seems that most ftps use a specific port but for some reason charter nows just sends without specifying a port which causes the router to block it even with no firewall available.
I doesn't know where to send it to.
That is all speculation because it works great without my router. |
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esqueue
@charter.com | reply to norton
norton, enable logging in your router and I can guarantee that your router is dropping it. It seems that charter doesn't want us to use routers. |
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cork1958
Cork
join:2000-02-26
Fruitport, MI
·Charter Pipeline
edit:
May 10th, @05:41AM
| reply to norton
said by norton  :yes that is link. when you log in once then it buries your account and password in it. Its just one of several links i have in My Network Places. Double click it and your in. I found the link in My Charter Account, just click on text for My Web Space FWIW again,
I did try that link you provided and it works for me also even with a router and software firewall, albeit, looks rather weird!
--
The Firefox alternative.
»www.mozilla.org/projects/seamonkey/ |
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norton
join:2005-08-03
Holland, MI
·Charter Pipeline
| reply to cork1958
my normal link to add content to site is thru a "my network connection". that has failed since last monday.
I can get to other ftp sites ok its just charter. I have tried several times with and without router and no luck. Going to be tough to update and use charter website... |
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cork1958
Cork
join:2000-02-26
Fruitport, MI
·Charter Pipeline
| So, it looks like it's time to use an ftp client, if you wish to get anything done!
Here's a great freebie,
»filezilla-project.org/
--
The Firefox alternative.
»www.mozilla.org/projects/seamonkey/ |
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norton
join:2005-08-03
Holland, MI | oh, i picked one up and it does not work with charter. but i'll give this one a go too |
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