norton
join:2005-08-03
Holland, MI | reply to norton
Re: [Other] Cannot add to ftp site on charter this am
cant open this page either »ftp://webpages.charter.net
so this is telling me issue is on their end. currently on hold with support... |
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norton
join:2005-08-03
Holland, MI | well support was of no help. if anyone can access charter ftp let me know. |
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ronm
join:2000-11-05
Watertown, WI
| I've been experiencing the same problem. Last night, I was able to talk to someone at Charter's "Level 2" support. She informed me that they are aware of the problem. Blamed it on a DNS issue & said it should be fixed in a couple of days. However, my son, who lives about 10 miles away can connect to »ftp://webpages.charter.net fine. Go figure. |
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norton
join:2005-08-03
Holland, MI | maybe your son users better dns servers. i was thinking about changing mine. right now i use 2 at the local charter hub. i can ping both. |
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Guid
@charter.com
| reply to ronm
Have had the same problem trying to open »ftp://webpages.charter.net. It worked fine a week ago but not now. Spoke with techie at charter but we got nowhere even though he was able to open it at his end. My next step is to by pass my router. Any suggestions would be welcome. |
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esqueue
@charter.com
| I enabled the log in my router and noticed:
Source IP Protocol Destination Port number Rule
10.223.32.1 UDP bootpc Dropped
10.223.32.1 UDP bootpc Dropped
10.223.32.1 UDP bootpc Dropped |
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norton
join:2005-08-03
Holland, MI
 ·Charter Pipeline
| reply to Guid
I just spent 30 minutes doing the following without help.
first unplugged everything for 5 minutes (modem and router).
did a ipconfig/flushdns
started up modem and computer only - no router. no dice
restarted all and went back to normal. no dice |
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