 smilodon100
join:2008-05-07
| [2K3] Need help with win32k.sys & minidump - cant print
I have a terminal server and for some reason, it restarts on trying to print some specific documents from CrystalReports XI.
The minidump blames win32k.sys (tho im not expert on reading it), but i don't beleave it... i think its a printer driver - jet i cannot test it because sometimes it prints fine and i have many printers.
It's this MS KB: »support.microsoft.com/kb/911028/en-us But i already have the SP2 on my Win 2003 x64 R2 - so i have no clue how to fix the issue. |
|
  Cudni La Merma - Los De Aca Premium,MVM join:2003-12-20 Someshire | post the minidump are there errors in eventviewer logs? does it only crash when printing from CrystalReports?
Cudni |
|
  topic owner
@estpak.ee
| Only certain Crystal Report forms. And ONLY if they are printed to a certain printer. I suspect it was the printer driver, because after switching printer - it's all OK.
But.. the same printer and same forms printed in Win 2003 x86.. so it's the x64 version of the printer driver. Xerox phaser 3117. |
|