said by lanb :

Nope, still can't sign up.

said by Russell_ :

I'm not sure what you're waiting for. Correct me if I'm wrong, but my understanding is, at this point in time, you can sign up and pay for the service at some others have done.

said by N9MD :

What will it take to convince you, BM777? I am a physician in NJ, totally not business related to VOIPo or the VOIP industry --- I'm just an alpha/beta tester. Did you not read my recent post which reveals why the OP could not possibly be referring to VOIPo? The OP states that the telephone reps were "rude". VOIPo does not yet have any telephone reps!

said by BigMac777 :

Moving the previous post to VoipGo was wrong in my opinion. The OP was talking about VOIPO and made a clerical error in there typing. In you click on the OP's signature you see they were testing VoipO.

said by BigMac777 :

Moving the previous post to VoipGo was wrong in my opinion. The OP was talking about VOIPO and made a clerical error in there typing. In you click on the OP's signature you see they were testing VoipO.

said by N9MD :

With fond remembrance of the "good" things about SunRocket ... and given that VOIPo will be allowing independent VoiceMail for the Main DID and Virtual DID ... is it possible to have independent CallForwarding for incoming calls? For example, if I were traveling, my wife could receive calls at our home's Main DID but I could temporarily forward the Virtual DID to my cell phone.

said by lanb :

Anyone in the "launch group" get the enrollment email yet ?

This "coming soon" thread has been going on for over two
months now.

said by soitgoes2 :

Maybe, if you could work out the billing for this, you could offer this feature with a charge per minute for the forwarded calls.

said by VOIPoTim :

That's something we thought about, but ultimately opted against primarily because there's a lot of potential for abuse with that being offered on a residential plan.

said by VOIPoTim :

URL: »https://secure.voipo.com
User: 5618860661
Pass: demo

Feel free to play around with it some and check things out.

said by N9MD :

With fond remembrance of the "good" things about SunRocket ... and given that VOIPo will be allowing independent VoiceMail for the Main DID and Virtual DID ... is it possible to have independent CallForwarding for incoming calls? For example, if I were traveling, my wife could receive calls at our home's Main DID but I could temporarily forward the Virtual DID to my cell phone.

said by VOIPoTim :

...6) Virtual numbers can be added in real-time with one click. By default they ring through to your main number's voicemail, but you can create a separate voicemail box for each virtual number if you'd like....

said by Fisamo :

D'OH! Must have missed it.

Same goes with usa2k 's comment in the review.

:uhh: [directed at me]

Edit to add: I don't think you should move the International Call Block. It makes sense for it to be under Features--I just overlooked it. (It doesn't fit in with the other items under 'Preferences', so you're far better off leaving it where it is.)

said by VOIPoTim :

Under "Features" there is an option to enable/disable international calls. Thinking we should move this to preferences.

said by ptrowski :

That was numbers, not users. Bit of a difference.

said by no_one :

Read up the topic some posts and the answer is no. The soft launch is coming. They had or still have over 1,000 beta users.

said by Fisamo :

Will VOIPo be offering any kind of 411 service (whether paid or 'free'?) If you do not intend to offer 411 service, your outbound call route page should provide suggestions for routing 411.

said by Fisamo :

Your post brought a few questions to mind, and I haven't bothered to test this on my line (oops)...

Will VOIPo be offering any kind of 411 service (whether paid or 'free'?) If you do not intend to offer 411 service, your outbound call route page should provide suggestions for routing 411.

Will VOIPo be offering outbound international call blocking? Once again, under outbound call routes, you can always block '01*'--if you don't have a checkbox to block international calls, you should include this instruction on that page.

said by soitgoes2 :

I don't see any billing info in the demo. Is it available in a separate control panel?

said by VOIPoTim :

So still a lot of room for improvement and we have a lot of things planned for V2, but these are things we currently have. Again these are small things, but they add up.

said by usa2k :

I took a look and deja-vue :) That is exactly what us beta testers see.

said by VOIPoTim :

URL: »https://secure.voipo.com
User: 5618860661
Pass: demo

Feel free to play around with it some and check things out.

said by VOIPoTim :

Check your PM in a few minutes. I can get you setup today.

said by VOIPoTim :

Everyone on that list will be getting an e-mail with a lot of info (basically full disclosure) in the next few days.

said by slow mo :

I signed up for the vip thing way way back but never got any thing back. :( :(

said by VOIPoTim :

Check your PM in a few minutes. I can get you setup today.

said by varaonaid :

I did sign up for the VIP notice a few days ago so I'm hoping that will get me in on the next round, as you said. Thanks for the feedback - can't wait for the launch!

said by NY Tel :

They have a unique business model for the voip world: They care about the customer!

said by RockyBB :

I believe this is the real quote: When William Rainey Harper, the first President of the University of Chicago, greeted the first entering class in 1892, he said,

The days of dreaming are passed, and now the real action begins.

said by VOIPoTim :

We're almost there and the "real fun" will begin soon...

said by BigMac777 :

Well it has been about 3 weeks almost since an update. Any word on how or when you will be ready for a release? I do know a couple of weeks ago you had a few problems to continue iron out. Hope all is going good with the start up for the company.

said by B :

Not at all sure what that means, but if those "wrong people on the technical side" are the ones responsible for engineering and deploying the system that all your beta testers have been raving about for the last year, perhaps you should have kept them? :)

-- B
(not only am I ignorant on this, but it's none of my business)

said by VOIPoTim :

Our big mistake was hiring the wrong people on the technical side early on and holding on too long.

said by mazilo :

I wish all CEOs of those big companies have such a mentality like you had shown above. However, let's also be realistic here. By the time you reach such a goal, perhaps it is the year of 2020. Cheers.

said by VOIPoTim :

We're just not willing to delivery sloppy service and want to make sure 99% of bugs are gone.

said by BigMac777 :

I am going to guess that you have run into a few snags for getting the Beta program up and running. Never seen any up date since the 22 May. Hope everything is smoothed out this week.

Our next step is to launch another BETA round, but it's not going to be as limited. The current round was somewhat invite only. This next phase will be more open to basically anyone looking to get involved and try the service.

We expect to pull in a few thousand users for that. It'll be a solid base to make sure our processes are all in line, identify any remaining bugs or service issues, and help with some real-time training for our initial customer service team. It's more of a soft launch than anything. The big key during this beta is that while we don't expect any issues, there are likely to be minor things that crop up and support will be more limited than in a normal setting.

Once we're confident in how that is working out and we're sure our support and customer service is ready, we'll begin selling service.

In theory I'm sure we could condense this all down, but I'd rather identify and correct any remaining issues before we start collecting money from you guys.

said by ejrobinson :

As I said in another message, I think the voip market can be roughly divided into 2 categories, those who look for the cheapest service possible and are willing to put up with outages and often mediocre service and those who look for a reliable service, paying more if necessary. I repeat this because I think your comment about volatility of the customer base more concerns my first category. Personally, If I were in the business I'd prefer the second one because I think I'd more likely survive, unlike the sunrockets and others who have competed on price and have already disappeared.

-er

said by nitzan :

Our growing customer base respectfully disagrees with you. ;)

Now seriously, the reason most people move to VoIP to begin with is to save money. This is a highly volatile customer base where even a few dollars difference can and will make them change providers as long as they are getting the same "value" from the new provider. (i.e. a dial tone that works, no major outages, features, etc.)

said by usa2k :

Wow! Go away for a day, and 44 posts in this thread to read :)

I recall Packet8 forcing a customer to use an international plan because he lived in Mexico 6 months at a time. I've never heard a good case to ban the service from overseas?

Worry of fraud may be some provider's concern.

Also, I believe Vonage sells in England - it plays into their marketplace as complimentary locations.
»www.vonage.co.uk/

said by soitgoes2 :

Their rate center coverage is okay, but not great.

said by rx100 :

Tim thanks for the info. I've few more q's for you

1. Do we get to own the Grandstream Handytone 286s or is it for lease and we have to return?
2. Locked or unlocked version of Grandstream Handytone 286s?
3. Do you allow asterisk server ? if so do u provide the config info ?
4. Unlimited calls : Any cap on outgoing minutes (like VT's 5K Min limit kinda)
5. Any long term contracts ??

said by VTBrendan :

I think what Tim is getting at is not that other adapters don't work as well in certain situations, but that overall in all situations it seems to deal with people's home networks better.

-Brendan

said by soitgoes2 :

In reviewing old posts, VoipoTim wrote at one point that there were 500 slots in the alpha.

said by ptrowski :

So by the title of this thread "Getting ready to Launch" you are now launching beta, but not the actual product to the market, correct?

said by nitzan :

There is a very fine line between keeping the network safe and making the service unusable. ViaTalk's policies of limiting usage outside the US most likely cost you many customers.

Personally I see no problem with allowing usage anywhere as long as the billing account is verified and we're sure it is not a case of identity theft.

said by christcorp :

I suspect that any new customers you got were either brand new to voip or those leaving a bad relationship. If the $3-$4 was a big deal, the voip providers would easily be able to steal some of the 2 million vonage customers out there. They are about the most expensive out there.

said by christcorp :

But I don't want this or another thread to be a pissing contest about what VoipO or other Voip providers won't, don't, can't, etc... do.

said by VTBrendan :

People bite quick the first time, because they have alot to gain (going from $50+ to $20 or so a month) however going from the $20 to $16 or whatever for a new brand is a bit harder to sell.

said by VTiain :

Keeping the network safe from fraudulent activity is a benefit of everyone using it, because it helps ensure a secure operating environment. Its usually the smartest choice for providers to keep certain things limited to domestic clients.

said by jay_rm :

I think the issue was 3rd party reselling of minutes - a common practice in many parts of the world. You know, using a VT line set up as a "pay phone". Doing that with a cellphone would be cost prohibitive.

But, this is once again off the topic of VoipO...

said by jay_rm :

But, this is once again off the topic of VoipO...

said by ejrobinson :

But, vonage, packet8, lingo, etc. permit such use. Why the paranoia by viatalk? If the credit card is ok, u.s. based, what is the problem? Can you imagine verizon or t mobile saying you couldn't use your mobile phone outside the usa?

-er

said by CyberSultan :

Regarding official VT policy, I don't know. But I do know they have allowed its use outside the U.S., for temporary use (i.e. traveling) and even long-term use. As an example of long-term use, my brother is in the military in Germany...and he has been using VT service for about 1.5 years (not living on base). He needed to talk to VT first about it, but they did allow it.

From what I have observed over the past 2 years or so, VT tries to be flexible without putting themselves at a high risk of fraud. I think if there is a need to use VT service outside the U.S. for one reason or another, it probably would not hurt to contact them directly and try to work something out. ;)

said by ejrobinson :

It has been reported by several viatalk customers in different threads here over the past year or two. And viatalk confirmed this, according to these reports. Perhaps viatalk has changed its policy since then. If so, so much the better.

said by CyberSultan :

That's not necessarily a true statement.

said by ejrobinson :

Viatalk won't let you use its ata outside the usa.

said by CyberSultan :

Are you wanting to address a service being able to work outside the U.S. or being able to call International numbers? Two separate things.

said by VTBrendan :

If I recall correctly, I believe it was about this?

»www.webhosting.info/news/1/host-···7646.htm

-Brendan