Iowa VIP
join:2006-11-17
Dubuque, IA
edit:
May 7th, @01:15PM
| reply to Digruntled1
Re: [Cable HSI] 1email to 2 diff customers-Security Risk!!!
Patience....not every tech on here reads this every day. They do have jobs and generally work during the day. You have barely given it three hours...and it probably isn't helpful to complain about those who take the extra time and effort to help customers during their off time. The techs on here have been very helpful to me on occasion but it does take some time. |
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Disgruntled1
@mchsi.com | barely 3 hours for today ..yes..but this has been ongoing. If in fact someone else has access to my personal information out there, every second counts!
Why would I expect you to care when Mediacom doesn't? |
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Iowa VIP
join:2006-11-17
Dubuque, IA
edit:
May 7th, @01:28PM
| said by Disgruntled1 :
barely 3 hours for today ..yes..but this has been ongoing. If in fact someone else has access to my personal information out there, every second counts!
Why would I expect you to care when Mediacom doesn't?
I understand that MediaCom hasn't handled the situation in a timely manner. I would be upset also. But, you posted for help three hours ago on a message board that has no official tie to the company. I think your expectations for getting help on here in such are short time frame are a little too high. You should expect quick and competant service from MediaCom but you are going to just have to be more patient when posting on a message board! |
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Disgruntled1
@mchsi.com | An email was also sent to the CEO of Mediacom yesterday. |
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marigolds
Gainfully employed, finally
Premium,MVM
join:2002-05-13
Saint Louis, MO
| Vice presidents are a better target.
As a side note, since you are not a registered user, any techs who do log in here are not going to be able to contact you directly. Since they cannot contact you directly, they will be unable to help with your specific issue (since that would require getting your account information from you, and you are not allowed to post your account information in the open forum).
In other words, please set up a registered account here so you can be contacted directly through the site.
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Professional Geographer
Geographic Information Science researcher |
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Disgruntled1
join:2008-05-07 | marigolds:
Thank you for your helpful input. I've gone ahead and registered. |
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Disgruntled1
join:2008-05-07 | *twiddle thumbs* |
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WhatHappened
join:2004-08-06
Waseca, MN
| Don't ever use a service providers email address directly.
I use a hotmail account and also pay ~$20/year for a email forwarding service so I can change internet providers or email address without updating all my internet accounts.
I have had my email address with this cable company change 3 times since I have had it.
user@trispeed.net , user@home.com , user@mchsi.com
So even without changing internet provider companies, I have had 3 email addresses.
Now that google and hotmail give you email boxes > 1Gig for free why use mediacom's email? MS new live mail client works great. |
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Disgruntled1
join:2008-05-07 | Thank you for that input. I knew i should've known better. Funny, the first time I've decided to use @mchsi.com and well..Enough said. |
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