Re: COX Support in http://www.dslreports.com/forum/r20445884 en Thu, 21 Aug 2008 01:01:28 EDT Thu, 21 Aug 2008 01:01:28 EDT Re: COX Support http://www.dslreports.com/forum/remark,20445884 nixen :
said by lloydhudson See Profile :

While Cox support (Tucson) is not at the same levels it was in 1996 I still have pretty good luck with them. Tech just left here in the last few minutes. Seemed knowledgeable and suggested a few tweaks (not Cox related) and left direct contact number for recall. service call initiated yesterday, so no I did not get same day but did get early AM next day. He also initiated work order to get drop changed out. Drop was changed when I moved in, so less than 5 years. I still miss Northwood (I think that was their name) DSL from 1995 or 1997 but something that good and inexpensive cannot survive LOL
Yeah, I used to have SpeakEasy DSL. Part of why I had them was their service. Unfortunately, that service came at a price. The price stayed, but the service that came at the price eventually waned.
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The trouble with the world is that the stupid are cocksure and the intelligent are full of doubt. -- Bertrand Russell]]> http://www.dslreports.com/forum/remark,20445884 Wed, 07 May 2008 13:31:02 EDT COX Support http://www.dslreports.com/forum/remark,20445822 lloydhudson : While Cox support (Tucson) is not at the same levels it was in 1996 I still have pretty good luck with them. Tech just left here in the last few minutes. Seemed knowledgeable and suggested a few tweaks (not Cox related) and left direct contact number for recall. service call initiated yesterday, so no I did not get same day but did get early AM next day. He also initiated work order to get drop changed out. Drop was changed when I moved in, so less than 5 years. I still miss Northwood (I think that was their name) DSL from 1995 or 1997 but something that good and inexpensive cannot survive LOL]]> http://www.dslreports.com/forum/remark,20445822 Wed, 07 May 2008 13:24:00 EDT