ropeguru
Premium
join:2001-01-25
Hollywood, FL
clubs:
| reply to christcorp
Re: [General] VoipO getting ready for Launch
Cannot wait to read their TOS/AUP when they go live. Mainly because of the statement on their current web site, "VOIPo.com will be the sole and final arbitrator regarding any or all disputes regarding promotions, contests, or terms surrounding the VOIPo VIP program or related services. " |
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christcorp
Premium
join:2001-05-21
Cheyenne, WY
 ·VOIPo
| That's pretty much a standard type statement by any voip, isp, cellular, etc... Basically saying that if there are any problems that you work it out with them and not in court. But, FWIW, that doesn't apply to some things such as a class action suit like verizon went through over their bluetooth connection on the v710 phone. Individually, it is at the discretion of the company, but collectively it's a different matter.
I don't know what the "Final" TOS says at this time. I'm sure however that it will be similar to all others. Later.... Mike.... |
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Test99
Premium
join:2003-04-24
San Jose, CA
 ·DSL EXTREME
·InPhonex
| reply to ropeguru
I nominate the CallWithUs web site for the best legal fine print:
Fine print: All prices are final, there are no bogus fees and unfees. Period. Only SIP/IAX devices that have already been created can be connected to callwithus.com to make calls. Please ensure you only use devices approved by you (Please do not try and connect using two tin cans and a piece of string as we do not yet support this, but we may support this in the future). Callwithus.com monthly subscription charge of $0 must be paid in advance and does not include tax of $0 which also must be paid in advance. You will be billed an activation fee of $0 plus tax and this must be paid in advance. Calls made incur tax at the rate of 0% each month and must be paid in advance. On cancellation of service you will be charged a one time only disconnection charge of $0. Additional features such as caller ID with name on incoming calls will be billed at the additional rate of $0 per call. All **YOUR** rights reserved.
--
50775@fwd.pulver.com |
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soitgoes2
join:2005-01-14
·Future Nine Corpor..
| reply to christcorp
said by christcorp  :That's pretty much a standard type statement by any voip, isp, cellular, etc... Basically saying that if there are any problems that you work it out with them and not in court. Not in my experience. What is standard is saying that disputes should be resolved by binding arbitration, but saying that "we make all the decisions and determinations in disputes" is a bit different than that (not to mention probably not legally enforceable). |
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montano
join:2001-04-29
Central Cali
·VOIPo
·callwithus
·ViaTalk
| reply to Test99
CWU does indeed have the best TOS 
I've been using VOIPo for well over a year and a half now. I have tested many, many different providers and have to say that VOIPo just works. Period. I have already ported 1 number to them and a second number port has already begun. Sure they have some nice features, but what's important to me is a dial tone. And a dial tone is what I've had every single time I have picked up the phone. |
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B
Premium,MVM
join:2000-10-28
| That's nice. But how many active users/subscribers do they have on the system? 200? 2,000? I remember a time when Viatalk "just worked" too. Unfortunately it was before I joined. 
-- B
--
In a realm outside causality and function |
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gbh2o
join:2000-12-18
Greenville, NC
·STANAPHONE
·VOIPo
·VBUZZER
·Voxee
·Embarq
·callwithus
·MyPhoneCompany
·Axvoice
·Packet8
| reply to ropeguru
said by ropeguru :Cannot wait to read their TOS/AUP when they go live. Mainly because of the statement on their current web site, "VOIPo.com will be the sole and final arbitrator regarding any or all disputes regarding promotions, contests, or terms surrounding the VOIPo VIP program or related services. " I'd say that is a pretty standard speech for all _give-a-way_ programs! You're not paying for anything, so they retain all the control over the what, how, when , and where they're giving it away! |
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christcorp
Premium
join:2001-05-21
Cheyenne, WY
·VOIPo
| reply to B
Excellent question "B". I can't give you an exact number, but I can say that it's quite a few. One of the business partners in cooperation with the CEO of VoipO has been also using the service through the test period. I can't tell you if it's just a few hundred people or a couple of thousand.
I do know that as with any voip provider, a lot of the quality issues come from the customer's ISP connection, that ISP compatibility with the voip, and the customers equipment. Just from working with voipo for so long I've seen how much they have put into making their service compatible with the many different ISP technologies. We've got DSL, cable, wireless, and other dedicated circuit users. Everyone pretty much has the same high opinion of the quality of service.
Basically, anyone can set up a voip service with a trix/asterisk box. But what will make the service good or not are your connections to the outside world. How much bandwidth; the latency of said bandwidth; jitter; running the RTP traffic from the provider vs from the customer; etc... Also, the equipment used; backup SIP/RTP traffic servers; good contracts with quality connections to the gateways; etc... VoipO has put in a lot of time and money to cover all these bases. So, while I can't say they have 1000-10,000 customers using the service, I do know the technology they are using. I use a lot of it myself. It is quality. FWIW; my monthly leased circuits bill is about $300K a month.
Personally, I put about 70% emphasis on the service working as described and reliably. Another 25% for customer service, billing, tech support, etc... for when something does go wrong. And the final 5% is for the features they provide. I am not a power features user, but the features they offer seem exceptional, they work, and some of the features I don't see from many other providers.
But you do bring up a good point that a new system with only 100 people on it would be easy to maintain and make dependable with high quality. I know they are currently doing much more than that. How much, I don't know. But with the time, money, and equipment they have put into place, they seem quite capable of adding as many customers as would ever want to sign up and as many as the clecs can provide numbers for. Later.... Mike.... |
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goodchefro
join:2007-02-21
Macomb, IL
·Logonix Corporation
| said by christcorp :I want it known however that I am NOT A PAID EMPLOYEE of VoipO. said by christcorp :We've got DSL, cable, wireless, and other dedicated circuit users. Hmmmmmm...I'm not implying anything. Great "review", nevertheless, and even better to know that another solid Voip company will hit the market. |
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VOIPoTim
VOIPo.com
Premium
join:2006-06-06
Houston, TX
edit:
May 7th, @06:51PM
| said by goodchefro :said by christcorp :I want it known however that I am NOT A PAID EMPLOYEE of VoipO. said by christcorp :We've got DSL, cable, wireless, and other dedicated circuit users. Hmmmmmm...I'm not implying anything. Great "review", nevertheless, and even better to know that another solid Voip company will hit the market. Good catch
Just for some background...
Our primary business is in the web hosting sector (HostGator). We host just over 1.2 million domains, about 6,000 dedicated servers, and have about 60K active resellers. Currently we add close to 1,000 direct customers a day in net growth. This isn't huge, but it certainly has given us the experience to duplicate our processes where we can when it comes to VOIPo.
My partner and I also each have our own misc holdings to diversify (some examples are a bar (Johnnys in Rice Village if you're in Houston), travel company (similar to timeshares), real estate (Oxley Leasing in Houston) and a helicopter tour company that offers tours in Houston (Paradigm Helicopters in Houston), but we don't do anything with internet access....not referring to us there.
I guess internet access would be a nice addition, but we're diverse enough at this point and want to just focus on our cores (HostGator and VOIPo).
Hopefully this gives you some basic background info to think about. |
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goodchefro
join:2007-02-21
Macomb, IL
·Logonix Corporation
| said by VOIPoTim :Just for some background... Our primary business is in the web hosting sector. We host just over 1.2 million domains, about 6,000 dedicated servers, and have about 60K active resellers. Currently we add close to 1,000 direct customers a day in net growth. This isn't huge, but it certainly has given us the experience to duplicate our processes where we can when it comes to VOIPo. My partner and I also each have our own misc holdings to diversify (some examples are a bar (Johnnys in Rice Village if you're in Houston), travel company (similar to timeshares), real estate (Oxley Leasing in Houston) and a helicopter tour company that offers tours in Houston (Paradigm Helicopters in Houston), but we don't do anything with internet access....not referring to us there. Internet access would be a nice addition, but we're diverse enough at this point. I thought the discussion was about a Voip company, and not about Internet access. Unless I missed something along the discussion, your "rebuttal" to my post makes no sense; sorry to say that. Is there any connection with what I said? |
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VOIPoTim
VOIPo.com
Premium
join:2006-06-06
Houston, TX
edit:
May 7th, @06:46PM
| said by goodchefro I thought the discussion was about a Voip company, and not about Internet access. Unless I missed something along the discussion, your "rebuttal" to my post makes no sense; sorry to say that. Is there any connection with what I said?
I noticed the quote quoted from christcorp's post that seemed to cause some confusion when he referenced offering internet access. Not us that's offering it so making sure on confusion there. I could have misunderstood though. I also provided a little more info just to give everyone some background. |
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goodchefro
join:2007-02-21
Macomb, IL
·Logonix Corporation
| said by VOIPoTim :I noticed the quote quoted from christcorp's post that seemed to cause some confusion when he referenced offering internet access. Not us that's offering it so making sure on confusion there. Please read again the quotes, focus on "I'm not" (in the first quote) and "WE have" (in the second quote), then maybe the confusion disappears... |
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goodchefro
join:2007-02-21
Macomb, IL
·Logonix Corporation
edit:
May 7th, @07:00PM
| OK, so to dissipate the ...confusion  , since I noticed you edited your post with "Good catch"...
Actually he was sincere in the fact that he's not a PAID EMPLOYEE, but a "mere"... BUSINESS PARTNER!  (Good catch, eh?)
I don't think I would dissimulate the promotion of one of my "holdings" through the false pretense of a "review".
But that's just me, and probably it doesn't matter. Unless it matters for people who stated that they hardly wait to use the service. |
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VOIPoTim
VOIPo.com
Premium
join:2006-06-06
Houston, TX
| said by goodchefro :OK, so to dissipate the ...confusion , since I noticed you edited your post with " Good catch"... Actually he was sincere in the fact that he's not a PAID EMPLOYEE, but a "mere"... BUSINESS PARTNER! (Good catch, eh?) I don't think I would dissimulate the promotion of one of my "holdings" through the false pretense of a "review". But that's just me, and probably it doesn't matter. Unless it matters for people who stated that they hardly wait to use the service. Nope. Christcorp was one of our early BETA testers, but definitely isn't a partner/employee or have any other connection to us. |
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goodchefro
join:2007-02-21
Macomb, IL
edit:
May 7th, @07:05PM
| double post |
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goodchefro
join:2007-02-21
Macomb, IL
·Logonix Corporation
| reply to VOIPoTim
So the "WE HAVE" was just a typo....maybe he was daydreaming and wishing he was a business partner.
My mistake, I apologize then for my misunderstanding, something that you actually deemed as a ..."good catch".
My apology. |
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VOIPoTim
VOIPo.com
Premium
join:2006-06-06
Houston, TX
edit:
May 7th, @07:13PM
| said by goodchefro :So the " WE HAVE" was just a typo....maybe he was daydreaming and wishing he was a business partner. My mistake, I apologize then for my misunderstanding, something that you actually deemed as a ..." good catch". My apology. No problem. I think we're both confused. The "we have" being confusing is why I posted what I did to clarify VOIPo doesn't deal with the internet access mentioned with the "we".
I think he had just said he knew VOIPo has invested a lot of money in these types of things and was just mentioning that "we" (referring to his workplace...not us) spend a lot on or to provide those services. I'm pretty sure he was doing this to give context that he had a general idea of how much the types of things we use cost even though he doesn't know VOIPo's actual costs. |
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usa2k
Please PRAY for Rebekah
Premium,MVM
join:2003-01-26
Canton, MI
clubs:
·VOIPo
 ·WOW Internet and C..
·Broadvox Direct
| reply to goodchefro
I am just a low monthly minute user. It has been educational watching the product evolve from the inside of the beta forum. I can say at this point I am comfortable to plan on moving my Packet8 number over to VOIPo and eventually dump Packet8.
Please note that Packet8 has worked without issues for me, but I do not need more than one long-term paid account, and I like VOIPo just enough more to make the change permanent.
Some things I like are emails with message attached (Like P8), and a Text alert to my Sprint cell phone. Also CID+NAME has been working well, plus an online phone book that can allow me to get customized CID+NAME displayed. Instead of the wife's phone being a number and "Cellular Caller" I can have her name display.
Whitelist and Blacklist features will be a big plus for many people as well.
I like gadgets and playing with settings and such, but these days I prefer an ATA that works and has useful features. The Residential beta has a simple (small) Grandstream ATA. One of the smallest ATAs I have ever tried.
My only vested interest in VOIPo is for my meager selfish personal usage. The main reason you see any posts from us beta users now, is VOIPo is close to launch and our NDA agreements have been lifted to allow us to speak or not speak about the product.
--
Jim -- USA2K, VoIP since 12/2002, Packet8 since 12/2006. VOIPo in Beta, former Vonage . . .
FAH-Tool Monitor |
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N9MD
Premium
join:2005-10-08
Wayne, NJ
·VOIPo
·ViaTalk
·Callcentric
| reply to goodchefro
said by goodchefro :....maybe he was daydreaming and wishing he was a business partner. Goodchefro --- Mike (christcorp) has been a longtime poster in the BBR Forums. And as with many of the "regulars" in the Forums, a whole bunch of us have been part of the VOIPo "alpha" testing period for almost two years. Mike in particular has made major contributions (ideas, not money) to the powers that be at VOIPo --- so much so that he probably feels like a part of the company (which he is not). With the public launch of the VOIPo beta release due shortly, I think Mike's excitement and anticipation got the better of him.
I ask all to take Mike's OP and subsequent remarks in the spirit he intended --- to prepare the non-alpha participant BBR members for the soon to be announced availability of a new VoIP provider --- a company that has put its product through the ringer in an effort to iron out all the "major" bugs before selling it to the "common folk".
I'm not pushing VOIPo. I'm just putting in a good word, unsolicited, for Mike (christcorp). |
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