plat2on1
join:2002-08-21
Hopewell Junction, NY
clubs:
edit:
May 7th, @01:53PM
| reply to Morac
Re: [Connectivity] My neighbor and I are having major connection
you are right about needing a line tech from what i'v been told regular techs don't have the equipment or training to diagnose and fix these types of issues
if you hit a roadblock with the normal methods go this route
»Comcast High Speed Internet »How do I contact the Comcast Executive Complaint Center? |
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Morac
join:2001-08-30
Riverside, NJ
 ·Comcast
| Thanks for the link. I got a lead tech out (coincidentally the same one I had from last October) and he saw the problem. At the local office they saw that modems in a small radius around my block were having all kinds of signal issues so a line tech was scheduled for sometime today.
Of course, according to the Smokeping, everything cleared up right after the tech left. Hopefully the line techs don't (didn't) just assume everything is now working and leave it at that since from experience the problem will return in a day or two.
At least the wheel is getting some grease now. |
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