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Unable to access Rhapsody Music »
« Help with Comcast internet inside!!!  
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deblin
Dark Side of the Moon
Premium,MVM
join:2001-09-01
Middletown, DE
·Verizon FIOS
·Comcast Workplace
·DSL EXTREME

reply to justbits
Re: Stats trends to worry about?

In the latest graph, after the outage, things appear to have improved.

The SNR is still where it was, which is good (looks to be ~37-38 dB).

The Downstream power is closer to 0 (a good thing), and the upstream power has gone down a bit (also a good thing).
--
Hello...is there anybody in there?


justbits
More fiber than ATT can handle
Premium
join:2003-01-08
Chicago, IL
·AT&T Midwest
·AT&T Yahoo

Ya, that's what I found confusing too.
Rhetorical: why are we dropping connection during business hours when the line stats appear to have improved?

One interesting thing is that a utility pole that carries our cable connection started leaning a few weeks ago (appears to have a fist sized chuck taken out of the side of it), possibly the same time as when the April 15th issue occurred.


deblin
Dark Side of the Moon
Premium,MVM
join:2001-09-01
Middletown, DE
I'm sure it wasn't a planned outage. Probably maintenance related or just an "oops". Is it happening daily or was it a one time thing?
--
Hello...is there anybody in there?


justbits
More fiber than ATT can handle
Premium
join:2003-01-08
Chicago, IL
·AT&T Midwest
·AT&T Yahoo

Well, it happened on Friday once; on Monday it happened a few times for varying durations. Tuesday and so far today, no problems. Go figure. Gotta love intermittent problems.

One other goofy thing that happened is that one of the times, the modem went into state 12 "Registration Complete" but never reached state 13 "TRAFFIC ENABLED". A power cycle was necessary to fix that.

One of the other times, "TRAFFIC ENABLED" did show up, but the port mappings weren't working. I switched off port mappings and enabled a DMZ host configuration to workaround that.
Forums » US Cable Support » Comcast » Comcast HSIUnable to access Rhapsody Music »
« Help with Comcast internet inside!!!  


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