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How long does it take for Bandwidth monitor to catch up? »
« [Hamilton] SOHO Speeds...what can I reasonably expect?  
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Asawulf
Ignorance is bliss

join:2005-08-17
Trois-Rivieres, QC


edit:
May 7th, @03:49PM

reply to drawmada
Re: Still use my Inforanger?

said by drawmada See Profile :

Ok but if the connection is an 8 mbit the basically there is no problem with the modem correct? It will be running within parameters and function well? If so, then why would a technician say oh it's locked at 5 mbps, it cant go any faster? Laziness on their part? lol
Problem is there's no more 8Mb connections... it's now 10...

Official numbers of the Inforanger Rev.1 :

Modem Type**************speed/duplex**** Download**********Upload
Samsung SCM100R***********10/Half*******4.5 Mbps********120 Kbps

Your speeds MIGHT be actually a LITTLE higher if you have a higher revision, but the higher it got was 5.8 Mbps... Out of a possible speed of 10Mbps, I wouldn't even hesitate to get a new one... Getting 1125 Mbps instead of 400-600 is a huge difference...

So the tech indeed dumbed down the information, but was totally correct when he mentionned that...

Also please note that if we need to send a technician to your place and that he says your modem was the problem, you'll be charged for the service call by the technician...

Another point to consider is that Inforangers aren't supported anymore in Québec; so if anything goes wrong with an upgrade, config file or whatnot, you might end up with an unworking modem; thus needing a service call which you'll end up paying full charge (up to 89.99) ...

Renting a modem, at 3$ a month, ensures you get the best speeds available, free service calls if anything happens, and full support when you call tech support.

IMHO it's a small fee to pay to get all the advantages of the new modems without having to bother with an old modem that's only good for 3rd world countries...

said by dataiv See Profile :

In Ontario we don't rent modems, so I just took the old one back and got a new one in replacement. I guess in your case this is different.
You actually RENT the modem, it's just that the renting fee is included in the price...


nitzguy
Premium
join:2002-07-11
Sudbury, ON
·TekSavvy Solutions..
·Rogers Hi-Speed
·Bell Sympatico

said by Asawulf See Profile :

You actually RENT the modem, it's just that the renting fee is included in the price...
We used the term Lease . Not a rental...and...there is no separate rental fee at least in Ontario...it was just 1 line item.


Asawulf
Ignorance is bliss

join:2005-08-17
Trois-Rivieres, QC

said by nitzguy See Profile :

said by Asawulf See Profile :

You actually RENT the modem, it's just that the renting fee is included in the price...
We used the term Lease . Not a rental...and...there is no separate rental fee at least in Ontario...it was just 1 line item.
Semantics semantics semantics

The only difference, really, it that the renting fee is included in your package offer and the modem is leased :P

drawmada

join:2008-05-07
Salaberry-De-Valleyfield, QC
·Bell Sympatico
·Cogeco Cable

reply to Asawulf
Thanks Asawulf ... well I didn't take the rental because I honestly thought that with the previous experience I had with my Inforanger that I wouldn't have any problems. Oh well live and learn ... My Inforanger ran well with my service (2000-2005) and a tech had even upgraded the firmware at the time to the latest (we're talking latest revision in fall 2005) ... And now also I'm going to feel a bit stupid calling back a fourth time to tell them to add back on the rental lol ... thanks for all the help in explaining everything all of you


Asawulf
Ignorance is bliss

join:2005-08-17
Trois-Rivieres, QC


edit:
May 7th, @09:42PM

Noone is stupid for not knowing my friend

Send me your actual MAC adress on the InfoRanger (in private message) so I can locate your account and if you want, I can send you a new modem and do the rental thing without anyone knowing I'll even check your signals to see if everything is within spec

I actually know which one of my techs you talked to


nitzguy
Premium
join:2002-07-11
Sudbury, ON
·TekSavvy Solutions..
·Rogers Hi-Speed
·Bell Sympatico

said by Asawulf See Profile :

Noone is stupid for not knowing my friend

Send me your actual MAC adress on the InfoRanger (in private message) so I can locate your account and if you want, I can send you a new modem and do the rental thing without anyone knowing I'll even check your signals to see if everything is within spec

I actually know which one of my techs you talked to
I agree its all good. I didn't realize you owned the techs in quebec? lol. Inforanger is Awesome...61 tx db on the return and its solid!...I love those things!


Asawulf
Ignorance is bliss

join:2005-08-17
Trois-Rivieres, QC

LOL yeah the way I said almost mean I owned them lets say they are under my supervision/management hehe

In fact, if I ask them if I own them, I think they'd say I do OWNED!!

darkmage87

join:2007-08-05
Oakville, ON
I got an RCA and is better than the old InfoRanger, I get 2.3x the speed.

drawmada

join:2008-05-07
Salaberry-De-Valleyfield, QC
reply to Asawulf
Well thanks for your help and once again ... not for nothing I am returning to Cogeco ... ummm tech support rocks? lol I will not miss stinkpatico one bit lol


Asawulf
Ignorance is bliss

join:2005-08-17
Trois-Rivieres, QC
Glad I could be of help !
Forums » O Canada! » Canadian » CogecoHow long does it take for Bandwidth monitor to catch up? »
« [Hamilton] SOHO Speeds...what can I reasonably expect?  


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