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Roche1972

join:2008-02-22

reply to Roche1972
Re: FiOS automatic bill payment problem

Good news! I just checked my account at verizon.com and the $73.64 that was taken out of my debit card by Verizon for my bill this month was finally credited to my Verizon account. I also checked my bank's checking account and that $73.64 is still in a check card hold even though Verizon had credited it to my Verizon account. Maybe it was because of the phone call I made to Verizon yesterday. Anyway, it appears that everything is all right now. The only problem I have now with Verizon is that I can't view my current bill on my account at verizon.com. The only details I know about my current bill that they give me is the cost. I wanted to see if there was a mention about the free digital adapter I got late last month or if it was too late for Verizon to include it on my recent bill. I had ordered the digital adapter on April 17, received it on April 21, installed it the same day, and my recent bill would be dated April 28. So I don't know if it was too late for Verizon to add the digital adapter to my current bill or not. If they did then I have nothing to worry about since my bill for this month is the same amount as last month's bill. If they didn't then I have another month to worry about whether or not I am going to be billed for that digital adapter. It may also explain why I can't view this month's bill yet on my account at verizon.com.

birdfeedr
Premium
join:2001-08-11
Warwick, RI
·Verizon FIOS

Roche,

Don't sweat it too much. I have seen my bill online where the amount was current, but the details were last month's. There was a slip of about 5 or 6 days before it caught up.

If you got your DCT-700 by calling the Go-Digital number you should not see any itemization. Or at least I haven't. The most you may see is Analog TV service on your TV details. It does not show up as an equipment line item for me.

Periodically check it if you want, but don't worry about it.
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