Re: [Hamilton] SOHO Speeds...what can I reasonably expect? in Cogeco http://www.dslreports.com/forum/r20447327 en Thu, 20 Nov 2008 20:53:47 EDT Thu, 20 Nov 2008 20:53:47 EDT Re: [Hamilton] SOHO Speeds...what can I reasonably expect? http://www.dslreports.com/forum/remark,20453643 ixiom : I can live with that aspect of it, the pc's that do the downloading are wired...haven't yet tested p2p yet (came from bell). gotta be better than 30k/sec though.]]> http://www.dslreports.com/forum/remark,20453643 Thu, 08 May 2008 20:03:34 EDT Re: [Hamilton] SOHO Speeds...what can I reasonably expect? http://www.dslreports.com/forum/remark,20451150 Snickerdo :
said by ixiom See Profile :

14400 connecting from a wired pc which is probably about as good as it gets, thanks all. The other speeds must just have been the limitation of wireless :).
I've noticed the same thing. My workstation wired right into the router in the basement maxes out the connection (at all times of the day, thanks node split!) but the wireless machines only pull 8-12, depending on reception conditions. It's just something you have to learn to live with. Wireless is far from perfect.
--
I swear that I will faithfully and bear true allegiance to Her Majesty Queen Elizabeth the Second, Queen of Canada, Her Heirs and Successors, and that I will faithfully observe the laws of Canada and fulfil my duties as a Canadian citizen.]]> http://www.dslreports.com/forum/remark,20451150 Thu, 08 May 2008 11:51:02 EDT Re: [Hamilton] SOHO Speeds...what can I reasonably expect? http://www.dslreports.com/forum/remark,20451109 Pepsi90919 : Plug a computer right into the modem and do speedtest.cogeco.net

That way it's hard for Cogeco to blame much else. :)]]> http://www.dslreports.com/forum/remark,20451109 Thu, 08 May 2008 11:44:52 EDT Re: [Hamilton] SOHO Speeds...what can I reasonably expect? http://www.dslreports.com/forum/remark,20450580 Krispy :
said by ixiom See Profile :

14400 connecting from a wired pc which is probably about as good as it gets, thanks all. The other speeds must just have been the limitation of wireless :).
If you have a friend with a non-Linksys router it might be worth borrowing it for a test just to see if there's any difference but glad to hear you've at least narrowed down the problem.
--
you can lead a horse to the water but you cannot make him drink...you can put a man through school but you cannot make him think --ben harper
]]> http://www.dslreports.com/forum/remark,20450580 Thu, 08 May 2008 09:55:30 EDT Re: [Hamilton] SOHO Speeds...what can I reasonably expect? http://www.dslreports.com/forum/remark,20450316 ixiom : 14400 connecting from a wired pc which is probably about as good as it gets, thanks all. The other speeds must just have been the limitation of wireless :).]]> http://www.dslreports.com/forum/remark,20450316 Thu, 08 May 2008 08:47:36 EDT Re: [Hamilton] SOHO Speeds...what can I reasonably expect? http://www.dslreports.com/forum/remark,20450206 Krispy :
said by ixiom See Profile :

a) Is there a specific time that this issue is most prevalent?
Don't really know, shouldn't really matter what time. 16mb is always 16 mb?
It matters to those of us troubleshooting, can help us identify an issue

said by ixiom See Profile :

c) What is your home network setup? Linksys N router, 3 wireless laptops, 2 wired desktops.
What is experience when you have a single computer connected directly to the modem? You need to first rule out the home network and although I may well be biased I have experience nothing but trouble with Linksys devices. Try one device directly connected for a test for a while.

said by ixiom See Profile :

d) If you have more than one computer, is the problem occuring on all other machines?
The answer to this question helps us help you.

said by ixiom See Profile :

e) Are you running a firewall of any sort? Have you ever installed one? Did you try to turn it off during troubleshooting?no firewall
Have you scanned for malware recently on all your systems? One infected system on your home network can cause issues.
--
you can lead a horse to the water but you cannot make him drink...you can put a man through school but you cannot make him think --ben harper
]]> http://www.dslreports.com/forum/remark,20450206 Thu, 08 May 2008 08:14:31 EDT Re: [Hamilton] SOHO Speeds...what can I reasonably expect? http://www.dslreports.com/forum/remark,20450042 exseven : hamilton is a big area, call the business call center

edit: which computer are you testing from? Bypass your Wireless-N router and connect your fastest PC direct to the cable modem then test again]]> http://www.dslreports.com/forum/remark,20450042 Thu, 08 May 2008 06:12:13 EDT Re: [Hamilton] SOHO Speeds...what can I reasonably expect? http://www.dslreports.com/forum/remark,20448893 ixiom : 10:40 pm

]]> http://www.dslreports.com/forum/remark,20448893 Wed, 07 May 2008 22:41:07 EDT Re: [Hamilton] SOHO Speeds...what can I reasonably expect? http://www.dslreports.com/forum/remark,20447800 ixiom : 1)What, specifically, is your issue?
- Speeds lower than advertised.

a) Is there a specific time that this issue is most prevalent?
Don't really know, shouldn't really matter what time. 16mb is always 16 mb?

b) How long has this issue been going on? (days, weeks, months etc)
Only got the service today.

2) Do you have cable TV? If so, is there any reception degradation..what channels?
Yes cogeco Digital tv, channels seem fine so far

3) Have you contacted customer support about this problem? If so, what did they say?
Not yet. I wanted to hear from other cogeco customers in the area to see if this speed was normal. From there I can decide whether or not to keep the service.

4) What troubleshooting steps have you taken to resolve this problem? (aka: if you haven't tried to help yourself, why should *we* help you?)
Not really sure WHAT steps i can take? The tech ran a new line from the pole and split it from the box outside to the modem. He said my signals were 'fantastic'

5) Info about you:
a) What city are you in? - Hamilton
b) What is your operating system? Windows XP
c) What is your home network setup? Linksys N router, 3 wireless laptops, 2 wired desktops.

d) If you have more than one computer, is the problem occuring on all other machines?

e) Are you running a firewall of any sort? Have you ever installed one? Did you try to turn it off during troubleshooting?no firewall

f) Please supply a traceroute from you to www.dslreports.com. Unedited and in text format. (edit out your IP if you wish).

Tracing route to www.dslreports.com [209.123.109.175]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 10 ms 6 ms 8 ms 10.69.32.1
3 11 ms 8 ms 11 ms d226-5-221.home.cgocable.net [24.226.5.221]
4 9 ms 14 ms 10 ms cgowave-0-105.cgocable.net [24.226.0.105]
5 13 ms 12 ms 10 ms gw-nac.torontointernetxchange.net [198.32.245.38
]
6 35 ms 35 ms 43 ms 0.so-3-2-0.gbr2.nwr.nac.net [209.123.11.225]
7 29 ms 27 ms 27 ms 37.e2-14.tbr2.ewr.nac.net [209.123.10.153]
8 44 ms 46 ms 47 ms 0.e1-4.tbr2.oct.nac.net [209.123.10.126]
9 28 ms 35 ms 32 ms vlan808.esd1.oct.nac.net [209.123.10.42]
10 50 ms 47 ms 53 ms www.dslreports.com [209.123.109.175]

6) Further Info: If you're posting about:
a) Connectivity issues: Please post a line test.
b) Speed Issues: post at least one speed test. (although these are not considered proof of a problem)
c) Latency: Traceroutes traceroutes traceroutes. Pings too.]]> http://www.dslreports.com/forum/remark,20447800 Wed, 07 May 2008 19:09:51 EDT Re: [Hamilton] SOHO Speeds...what can I reasonably expect? http://www.dslreports.com/forum/remark,20447327 urbanriot :
said by ixiom See Profile :

sad when it's faster through another provider than my own...
Well, I don't know any details of your issues since you haven't filled out the form, but if you want to try to get closer to the advertised speeds (which you should be getting) - »Have a problem? Read this before you post.]]> http://www.dslreports.com/forum/remark,20447327 Wed, 07 May 2008 17:39:18 EDT Re: [Hamilton] SOHO Speeds...what can I reasonably expect? http://www.dslreports.com/forum/remark,20447067 Asawulf : agentorange : try with speedtest.cogeco.net instead of speedtest.kmts.ca...]]> http://www.dslreports.com/forum/remark,20447067 Wed, 07 May 2008 16:51:58 EDT Re: [Hamilton] SOHO Speeds...what can I reasonably expect? http://www.dslreports.com/forum/remark,20446902 anon : well this is not good i never knew my connection was so bad my computers clean i have always updated my Norton anti virus and i don't think i have anything running in the background besides Norton. i look at all the other speeds and mine dont even come close :( i have the value pack with high speed internet if that helps? im new to this so any info would be appreciated ]]> http://www.dslreports.com/forum/remark,20446902 Wed, 07 May 2008 16:26:09 EDT Re: [Hamilton] SOHO Speeds...what can I reasonably expect? http://www.dslreports.com/forum/remark,20446839 ixiom : sad when it's faster through another provider than my own...

]]> http://www.dslreports.com/forum/remark,20446839 Wed, 07 May 2008 16:15:40 EDT Re: [Hamilton] SOHO Speeds...what can I reasonably expect? http://www.dslreports.com/forum/remark,20446814 urbanriot : Test with speedtest.cogeco.net for accurate results:

]]> http://www.dslreports.com/forum/remark,20446814 Wed, 07 May 2008 16:11:28 EDT Re: [Hamilton] SOHO Speeds...what can I reasonably expect? http://www.dslreports.com/forum/remark,20446785 ixiom : oh..and I just did another one :



That says my isp may be using Upload Compression? what does that refer to?]]> http://www.dslreports.com/forum/remark,20446785 Wed, 07 May 2008 16:06:07 EDT [Hamilton] SOHO Speeds...what can I reasonably expect? http://www.dslreports.com/forum/remark,20446764 ixiom : So I just got Cogeco SOHO 16mbps Service installed and I'm seeing speeds of

and probably more accurately:



so, 12000kb, it's not 16, but I imagine that's about as close as you can get?

I just like to make sure I'm getting what I pay for, if anyone can comment it'd be greatly appreciated!

Thanks!]]> http://www.dslreports.com/forum/remark,20446764 Wed, 07 May 2008 16:02:41 EDT