Search:  

 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » comments on review of Cox HSI » i agree, CS is usually horrible
Search Topic:
Share Topic:
RSS topic:
toggle:
flat / full
normal / watch
Post a:
Post a:
« COX Support  
AuthorAll Replies


nixen
Rockin' the Boxen
Premium
join:2002-10-04
Alexandria, VA
·Cox HSI
·Speakeasy

reply to geowil
Re: i agree, CS is usually horrible

said by geowil See Profile :

AH, in other words a router.

any router will work.

i just installed a netgear yesterday to replace my old pos.

as long as the modem is something they support, you can use w/e router you want wireless or otherwise.
Yeah, I just wanted someone to own up to that, somewhere.

Ultimately, what it appeared to come down to was that, having run through the "FastConnect 2.0" software with my laptop, I had confused the upstream DHCP server (guessing, here). Such that, when I put my router on the line, their DHCP server was slow to provision the link.

My routing device was "impatient" (and apparently "leaky"), such that it ended up snaking DHCP information from the interior DHCP server and applying it to the exterior interface. Fortunately, I was consoled in via it's management port and could see this. I was able to hard-down the interior NIC and re-DHCP the exterior NIC. Once it was able to wait long enough for the initial grab, subsequent reboots of the router set everything up correctly (the exterior DHCP was subsequently nearly instantaneous rather than taking the nearly three minutes for the first successful DHCP).

It was fun and their tech support people were of no help. Granted, I could have avoided it all if I'd have used something like a Linksys to begin with. However, I'd been using the firewall system for YEARS with my DSL link and didn't see any reason to just change when, supposedly, "any router would just work".
--
The trouble with the world is that the stupid are cocksure and the intelligent are full of doubt. -- Bertrand Russell
Forums » comments on review of Cox HSI« COX Support  


Monday, 14-Dec 17:10:02 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.
page compression OFF
Most commented news this week
· [97] Google To Sell Phone Directly To Consumers
· [63] TiVO Tries To Figure Out Where It Fits
· [50] Faster Verizon DSL Service Will Burn Your House Down
· [42] NY Times: AT&T 3G Network Is Secretly Awesome
· [19] Sweden First To Get LTE Service
· [18] Rural Broadband User? You're Screwed
· [3] Verizon Kindly Forgives Kid's $21,917 3G Bandwidth Bill
· [1] Monday Morning Links
Most people now reading
· Official Mediacom Email Discussion Thread [Mediacom]
· Ashen Verdict Rep farming guide (ICC 10) [World of Warcraft]
· Cross Server Dungeon Experience [World of Warcraft]
· Windows 7 boot manager editing questions [Microsoft Help]
· personal check etiquette [General Questions]
· Wind to get Cabinet intervention possibly today [TekSavvy]
· how to get money back when ripped off [General Questions]
· H HoR Advice Needed Badly [World of Warcraft]
· DKs and their obsession with Agility [World of Warcraft]
· Exalted with Ashen Verdict before the end of the week [World of Warcraft]