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Forums » Satellite Connectivity » HughesNet Satellite » [HN7000S] Traffic Shaping refer to locked thread 4 - 12
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[DW7000] Do I HAVE to get the new modem? Or can I keep what I h »
« [DW7000] Hughesnet Replacement with Mobile Broadband  
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MichaelRS

join:2006-06-10
Half Moon Bay, CA

reply to MMS747
Re: [HN7000S] Traffic Shaping refer to locked thread 4 - 12

I am still throttled and I have not used p2p or any other of the possibly objectional stuff.

Just got another call into the ECC, they give me the same dance as always, with "special phone" and "PIN", but need to "investigate".

I am still trying to uncover their pattern here. So apparently some users got throttled and then they remove the throttle. I am willing to believe it is a subset, but defined by what parameter. We have now seen it on and off and so likely it is some automtatic mechanism that kicks in for some users and not all (even on the transponder/gateway basis as the data is a bit scattered.

Could it be that they have indeed implemented in Mar/Apr a throttle mechanism that is not very proper programmed and through "investigation", they clean up errors in flagging the wrong users ?

Of course ECC was very forthcoming to provide as first solution cancellation and refund, even equipment. If they don't get it backed I am likely to take that and get T-1.
--
HN7000S - Satmex 6 - 1210 - 0.98m / 2W dish - HughesNet ProPlus


MMS747

@direcpc.com

Got this interesting info from a Bluestar site:

"HughesNet's sophisticated Fair Access Policy (FAP) operates in real time. The system is designed to penalise sites that consistently download large amounts of data over prolonged periods of time - such as video streaming or peer to peer applications.

There are two levels of FAP that can be applied. The first is known as a "soft throttle" and sets a limit on your maximum download speed. The second, or "hard throttle", restricts the offending site to less than 64kbps. Once FAP is applied to a particular site it can take several hours for the FAP to be lifted. Customers on higher service plans will be able to use the service more heavily without running the risk of being subjected to FAP. In the same way, higher service plans will have the FAP lifted at a quicker rate than sites on , say, the basic home level package."

--- No copyright date on the page, but it lists service plans for the DW4020, DW6000, DW7000 and HN7000S models (in euros). Bluestar is an authorized VAR for Hughes products in Europe and the Middle East. Maybe the "SOFT THROTTLE" is something started overseas and is now being tried here? Have we been soft throttled?


grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY


edit:
May 7th, @11:06PM

said by MMS747 :

Maybe the "SOFT THROTTLE" is something started overseas and is now being tried here? Have we been soft throttled?
Once again, you simply don't understand what you're reading. What's described is a normal function of a normal connection. Soft throttle is how the top speeds of the respective rate plans are controlled; 700k Home, 1000 Pro, 1500 ProPlus, et cetera. Hard throttle, that's the FAP. Nothing mysterious, nothing sinister.

//greg//
--
HN7000S/74cm/1w/ProPlus - G16/1250H/Germantown - NAT 66.82.187.152/Gateway 66.82.25.10/DNS 66.82.4.12 and 66.82.4.8 - Firefox 3 - AVG+Firewall v7.5


MMS747

@direcpc.com
You are right. Please nobody think I am trying to suggest anything underhanded on the part of Hughes. I'm just trying to find some explanations for what we're seeing.

MonstaDriva

join:2007-09-02
Keep up the good work . We do know there's somthing sinister lurking here .We just have to find out what and err who .


MMS747

@direcpc.com

reply to grohgreg
Are you sure, Greg? Here's from ServiceSat (Dubai?):

"Hughes FAP has two levels of throttling. Once you reach the first level of data volume it applies a "soft" throttle that restricts you to half of your burst speed. Should the continuous download be sustained the system enters a "hard" throttle state where you are restricted to less than 64Kbps."

----Or is burst speed twice our service level?


grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY


edit:
May 7th, @11:40PM

Yes. I'm sure. Advertised speed is nothing more than a number that is averaged over time. Satellite transmissions burst with speeds FAR in excess of the plan max. I've seen bursts of over 6 mbps, although that was back in the DW4000 days. But when you factor in the idle time BETWEEN bursts, the speed over time is supposed to average out to roughly the number stated in your rate plan.

The graphic I uploaded is of my throughput monitor displaying a real-time view of a 15MB file download. Note that the current burst is a mere 323k, but during the last 30 seconds it had burst as high as 2.8mb. But the average is 1.5m which - coincidentally - is what my ProPlus plan is rated to provide (the soft throttle).

Get off those non-US sites. Hughes runs a whole different operation outside North America. All you're doing is confusing yourselves.

//greg//
--
HN7000S/74cm/1w/ProPlus - G16/1250H/Germantown - NAT 66.82.187.152/Gateway 66.82.25.10/DNS 66.82.4.12 and 66.82.4.8 - Firefox 3 - AVG+Firewall v7.5


RandyB21

@direcpc.com
reply to grohgreg
Re: [HN7000S] Traffic Shaping refer to locked thread 4 - 12

Greg, see patent titled "Method and system for providing committed information rate (CIR) based fair access policy" to Hughes Electronics Corp. 7/28/05


grohgreg
Dunno. Ask The Chief

join:2001-07-05
Dawson Springs, KY


edit:
May 8th, @07:42AM

said by RandyB21 :

Greg, see patent titled "Method and system for providing committed information rate (CIR) based fair access policy" to Hughes Electronics Corp. 7/28/05
Standard flow control and FAP stuff, did you actually read it? A brief scan reveals nothing obviously related to this "4-12" thing. If you have a specific point, please make it.

//greg//
--
HN7000S/74cm/1w/ProPlus - G16/1250H/Germantown - NAT 66.82.187.152/Gateway 66.82.25.10/DNS 66.82.4.12 and 66.82.4.8 - Firefox 3 - AVG+Firewall v7.5


MMS747

@direcpc.com

reply to grohgreg
Re: [HN7000S] Traffic Shaping refer to locked thread 4 - 12

(Greg, I am RandyB21. Don't ask. Suffice it to say that these forums are monitored.)

What's standard to some is a revelation to others. I had no idea that ISPs have the tools to codify and control with such precision the usage of individual users. (I'm obviously not a frequent visitor to the diagnostics pages). But your statement that it "reveals nothing obviously related to this "4-12 thing" is not entirely correct. First, it further defines the meaning and use of various levels of throttle. The "soft throttle" is more than just the contracted service level. Second, it shows the growing sophistication of "traffic shaping" tools. Once again, I stress that this only illustrates what ISPs are CAPABLE of. It doesn't necessarily apply to the "4-12 thing."

MonstaDriva

join:2007-09-02


edit:
May 9th, @08:28AM

The bottem line here is the 4 to 12 throttle is a screw job on certain users .If its just some kind of managment tool , Why not just let us deal with normal congestion with dips down into the 100's , 200's 300's etc . This method makes it like hughesnet are the ones hogging up all the bandwidth and its them denying us decent service during primetime . Most people are home after 4 and go to bed before midnight so effectively they are screwing you right out of the hours you'd like to set and enjoy your internet time . Its like they have found a way to take your money and screw you right out of what you are suppose to get for that money . Its pure dee thievery . I was much happier dealing with nature , nature being normal traffic . They always say , if you need more megs you should consider a higher plan , But they punish you even if you get a higher plan . I have broken no rules nor any terms of the contract . If I do download at the advertized speed that takes a total of 45 minutes over a 24 hour period . What the heck is so bad about that ?


MMS747

@direcpc.com

Check out what's happing in Canada, where the traffic shaping is more out in the open and in-your-face. Google "traffic shaping Canada." Read the articles, but also read the comments following the articles. The debate is raging full force up there right now, especially following the complaint to the Canadian Radio-Television and Telecommunications Commission.

slaver

join:2006-07-23
Alma, WV
reply to MonstaDriva
You said it absolutely correct monsta.
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