anonymush
@cogentco.com
| reply to Fairfax281
Re: "Currently Unavailable" black screen
The reason you can see the guide data is that it is stored locally on your STB (the STB actually downloads many day's worth of guide data... I bet you can unplug the coax and still see it, haven't checked though)
This service unavailable message usually happens when they deactivate a box/boxes. I believe they go through their queue monthly and deactivate boxes that aren't registered "correctly".
Honestly there is a possibility that a tech will have to come out to fix it, but hopefully fiber solutions can set you straight remotely. Verizon is still figuring out how to manage this stuff. |
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Fairfax281
join:2008-05-07
| For others who have the problem in future:
I called and they got 2 to work perfectly, try rebooting/reprograming/deactivating then activating the other 2 boxes and the problem continued. A tech will be out in 2 days to look at it and I'll keep everyone updated.
I also called the technician who did mine, and he said it may just be junk boxes. Again, I'll keep everyone updated. |
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