It just drops in AT&T Southwest http://www.dslreports.com/forum/r20447662 en Thu, 20 Nov 2008 20:52:40 EDT Thu, 20 Nov 2008 20:52:40 EDT Re: It just drops http://www.dslreports.com/forum/remark,20482007 justsurfin30 : Posted in direct some router logs from home.

Steve]]> http://www.dslreports.com/forum/remark,20482007 Wed, 14 May 2008 15:18:12 EDT Re: It just drops http://www.dslreports.com/forum/remark,20480518 wolverine_99 : When you state you had a series of drops, did any lights go out on your modem during this most recent event? As David stated, the router was replaced and everyone on the affected router is on new hardware. Perhaps there is something else wrong which is causing your issue. Please respond back to your Direct Forum thread to include your username. This will help us search the radius logs for as well as your router.]]> http://www.dslreports.com/forum/remark,20480518 Wed, 14 May 2008 10:46:17 EDT Re: It just drops http://www.dslreports.com/forum/remark,20479515 David : It was supposed to be over at 14:30 CDT this afternoon. Everyone is on the replacement. Everyone in Springfield that is. ]]> http://www.dslreports.com/forum/remark,20479515 Wed, 14 May 2008 03:36:57 EDT Re: It just drops http://www.dslreports.com/forum/remark,20478836 justsurfin30 : I sure hope that this is over soon. I had a series of drops, etc this evening from 8:48 to 9:00 that were one after another. It kind of put a stop to some things in a hurry.

Steve]]> http://www.dslreports.com/forum/remark,20478836 Tue, 13 May 2008 23:28:20 EDT Re: It just drops http://www.dslreports.com/forum/remark,20477718 David : Well, for the record springfield, MO will not affect arnold, MO that is a seperate redback in STL. I should know cause I used to live in arnold, MO.

You should route through saint louis, MO not through springfield, MO.

Sorry guys, 2 different redbacks. The one affected was a redback5, in springfield, MO. There is a redback 5 in Saint louis, mo but that would not have been part of this problem.

If you are having a problem in arnold, MO that's going to be on a completley different tunnel than the springfield, mo's network was.

it's not even in the same POP

In anotherwords if this was not in your PPPoE log:

rback5.spfdmo

You were not affected, and might be having another problem unrelated to this.

Now, if they had an outage in arnold,mo and surrounding areas that's entirely possible, but that still would not have any bearing on this particular problem. In which it would have been complete coincidence.

--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
]]> http://www.dslreports.com/forum/remark,20477718 Tue, 13 May 2008 20:13:32 EDT Re: It just drops http://www.dslreports.com/forum/remark,20477156 justsurfin30 : I want to just say thanks to all the people that posted helpful information. Also to the people that could take some action on the problem. It is people like you that make business work. Thank you all

Steve]]> http://www.dslreports.com/forum/remark,20477156 Tue, 13 May 2008 18:18:23 EDT Re: It just drops http://www.dslreports.com/forum/remark,20476670 anon : My AT&T Tech Support (Chat session) from today:

Please wait while we find an agent to assist you...
You are currently at position number 23 in the queue.

>

You are currently at position number 1 in the queue.
An agent will be with you in a moment. Thank you for your patience.

Thank you for contacting AT&T Internet Services, my name is Lean Obama. One moment while I review your information.
Lean Obama: Hello, YosemiteRules. I see that your connection keeps on dropping off. Is that correct?

YosemiteRules: Yes. Before we begin are you familiar with any service problems in the Springfield, MO area?

Lean Obama: I see. I am more than happy to assist you. My apologies for the inconvenience.
Lean Obama: Let me run a DSL test.

YosemiteRules: You are not responding to my question. Is this a human?

Lean Obama: Yes, I am and I am responding to your question, at least I think I am.

YosemiteRules: OK, my question has a Yes/No answer? Are you familiar with any Service problems in the Springfield MO service area?

Lean Obama: I'll check on it right now.

YosemiteRules: I'll wait while you research the situation in this area.

Lean Obama: Thank you.
Lean Obama: Thank you for waiting.
Lean Obama: The DSL test is coming up okay. There is an outage in the MO area but is supposed to affect the area only with ZIP code 63010.
Lean Obama: Are you using the same DSL connection for this chat session?

YosemiteRules: OK, so you are stating that your records do not show any recent problems with spontaneous PPPOE disconnects in the Springfield MO area over the past week to two weeks, is this correct?

Lean Obama: That is correct.

YosemiteRules: Before we do further I'd like you to review the following link:
YosemiteRules: »It just drops

Lean Obama: I did and it appears that there are other users from the general area that is having the same issue. I suggest that you call in for more tests and diagnostics.
Lean Obama: Based on our experience, this issue is best resolved when working together with one of our support agents over a telephone line because it requires multiple troubleshooting steps. Please call us at 1-877-722-3755. We look forward to speaking with you to resolve this issue.

YosemiteRules: Yes, many other people in this area have reported the same problem that I'm describing and your records apparently do not show any of them. Do you have any explanation for this?

Lean Obama: Honestly, I have no explanation. We depend on the network bulletin board that AT&T is providing when checking for outages.

YosemiteRules: OK, thanks for the attempt.

Lean Obama: You are most welcome. May I assist you with any other issues related to AT&T Internet Services?

YosemiteRules: I don't think so.

Lean Obama: Okay. Before you go, I would like to inform you that you may receive a survey in your email, requesting that you rate the service you received from me. Please take a few minutes to fill this out and let my manager know how I am doing and how satisfied you are with the support you received from AT&T Internet Services.

Thank you for using AT&T Yahoo! Chat Support. You will now be disconnected from this session. The chat window will remain open until you close it. For quick answers, make the new AT&T Yahoo! Help site your first stop. Visit »help.sbcglobal.net where you'll find pages of product information to assist you. Again, thank you for choosing AT&T Yahoo! Chat Support.


I think I'll leave this AT&T Support session to stand on it's own merits - read from it what you choose.]]> http://www.dslreports.com/forum/remark,20476670 Tue, 13 May 2008 17:59:17 EDT Re: It just drops http://www.dslreports.com/forum/remark,20476709 anon : I've been having AT&T DSL connectivity issues since Saturday evening (05/10/2008). After several calls to AT&T support over the weekend, they had me convinced that it was my PC, even though they had a recorded message on Sunday morning stating that service in Springfield, MO may have been interrupted and would be restored by 12:45 PM CST. The customer support reps I spoke to, in India no less, had no clue about any outages in Springfield and insisted that there were no problems in my geographical area. Upon placing a call to customer support Sunday evening, when I still didn't have service, I was told that they'd have to start charging me for support because there was no outage in Springfield. So... today I took my PC in to have it checked out. It checks out fine. And then I find out that other SBCGLOBAL users in the Springfield area are STILL having connectivity issues. I called the AT&T support number again, just for giggles, and listened to another recording which stated that there ARE outages in the Springfield area and that they should be restored by 5:45 PM CST today (05/13/2008). This is my very first problem with connectivity since signing up with SBC Yahoo! in early 2003. As frustrating as this is, I think that's a pretty good track record! I'm just hoping they get it resolved quickly, as my business relies on it!]]> http://www.dslreports.com/forum/remark,20476709 Tue, 13 May 2008 16:55:29 EDT Re: It just drops http://www.dslreports.com/forum/remark,20476431 David : yep, that will probably be the last one too, the new box was turned up today at 14:27 CDT. You guys should be on the replacement equipment now. if you don't have a connection be sure to power cycle all equipment, they just changed this thing about 1/2 hour ago.

I will probably keep the topics stuck in the direct forum for a day or two till this is cleared, after that I will probably let them die on their own accord. It would be kind of pointless to keep them stuck up there for nothing. ]]> http://www.dslreports.com/forum/remark,20476431 Tue, 13 May 2008 16:02:36 EDT Re: It just drops http://www.dslreports.com/forum/remark,20476341 rc1136 : Just came back up from my 5th outage today, Tuesday 5/13.
3:00-3:10am
6:54-6:57am
7:42-7:59am
10:55-10:57am
12:09-2:28pm (2+ hours!)

All times CDT.]]> http://www.dslreports.com/forum/remark,20476341 Tue, 13 May 2008 15:44:30 EDT Re: It just drops http://www.dslreports.com/forum/remark,20474426 hga : An_ATT_Victim: I have to agree with the others, at least about AT&T providing very solid Internet service. The telcos like Verizon and AT&T have a long and well established culture of providing good technical service, and the experience of my friends, family and myself is that this carries over to their DSL Internet service.

Are they perfect? No, but the Internet is not designed for 5 9s service like POTS (99.999% uptime for Plain Old Telephone Service).

Do they have customer service difficulties as they adapt to this new thing, and grow it at crazy rates? Sure, but as you can see on this forum AT&T is very serious about staying on top of problems and fixing them.

I respect these sorts of things and that's why I've never been tempted to get broadband from any other type of vendor.

- Harold]]> http://www.dslreports.com/forum/remark,20474426 Tue, 13 May 2008 09:38:06 EDT Re: It just drops http://www.dslreports.com/forum/remark,20472528 justsurfin30 : One of the guys at work made mention of Mediacom, and their 15 meg service. Was told that 3 meg was good. He was laughing about that.

AT&T dsl has been so stable for me, this is the first trouble that I have had except when I did it to myself. I do like the fact that we have some news of what is happening, and the fact that several people have the same problem might make the troubleshooting easier. Thank you fellows.

Steve]]> http://www.dslreports.com/forum/remark,20472528 Mon, 12 May 2008 21:27:33 EDT Re: It just drops http://www.dslreports.com/forum/remark,20472289 rjfortyfive : An_ATT_Victim: Will be contacting MediaCom soon
That's a good one. Then you will never have internet.

I think AT&T does a great job compared to what I have experienced with others, especially Mediacom. Sure I wish it was never down but they do respond when you finally convince someone that there is a problem. Once you do get on with the upper level tech support ask for the direct number to them. They will give it to you. ]]> http://www.dslreports.com/forum/remark,20472289 Mon, 12 May 2008 20:41:14 EDT Re: It just drops http://www.dslreports.com/forum/remark,20470601 David : Send me an e-mail please..

Thanks
David]]> http://www.dslreports.com/forum/remark,20470601 Mon, 12 May 2008 15:39:04 EDT Re: It just drops http://www.dslreports.com/forum/remark,20470104 David : if you guys are having problems in the sprinfield, mo area please email me or post your account info in direct. I have turned over my first list last friday and have engaged my back end guys to check into it. At this point we know

is it still going on?

Ok, I found out this is going to be fixed in the maintenance window tonight (05/12-05/13) or tomorrow night (05/13-05/14). Apparently they have tried multiple card changes and quite a few fixes so far and nothing is working. So expect an outage between 12a-6a central time on those nights while the whole unit is replaced. It's already on it's way there. ]]> http://www.dslreports.com/forum/remark,20470104 Mon, 12 May 2008 14:05:41 EDT Re: It just drops http://www.dslreports.com/forum/remark,20469364 anon : Am experiencing the same problem with my AT&T ADSL service in Springfield. (Spontaneous PPPOE disconnects) Called support, after 10 minutes of fishing thru their phone tree I got a phone gal who could not help (Didn't even understand what PPPOE was) and when I asked for my call to be escalated to tier2 support she disconnected me.

AT&T service at it's best.

Will be contacting MediaCom soon. ]]> http://www.dslreports.com/forum/remark,20469364 Mon, 12 May 2008 11:30:26 EDT Re: It just drops http://www.dslreports.com/forum/remark,20469219 hga : rjfortyfive: Common Mode Failure!

You and I experienced connection failures and recovery at the same time this morning; that should help in tracking this down.

- Harold]]> http://www.dslreports.com/forum/remark,20469219 Mon, 12 May 2008 10:59:56 EDT Re: It just drops http://www.dslreports.com/forum/remark,20468902 rjfortyfive : Down this morning at 8:26am back up not exactly sure but around 8:50am
And I do not see any logs really from my 3347 that might help. They are probably there but I am just not sure which ones.]]> http://www.dslreports.com/forum/remark,20468902 Mon, 12 May 2008 09:55:26 EDT Re: It just drops http://www.dslreports.com/forum/remark,20468552 hga : Here as requested by David is a full report of my disconnection history. I'll continue to edit this message as long as I can and then add new ones, and will add reports on the dedicated forum as incidents happen.

This is the pattern of not ever losing sync (unless I reset the 2wire) but losing the Internet connection, the 2wire eventually succeeding in logging in, and then the IP address change daemon, which checks every 5 minutes, noticing and reporting the change.

I switched to OpenDNS on 4/9 due to the reports of targeted attacks on AT&T 2wire gateways, and use ChangeIP for logging purposes (which turned out to be a very good thing!), no servers are being run. Before this problem started, my DSL has been ROCK SOLID since it was set up early Feburary 2007.

The one on the morning of 5/11 also coincided with my father losing his IP connection, he's about a mile away from me in Joplin, MO, probably a different DSLAM but otherwise the same setup of an ATM circuit routed to (I assume from DNS naming) Springfield, MO.

The times listed are Pacific unless otherwise noted.

On 5/13 at 10:45-50 am Central time or thereabouts, I noticed a loss of ability to send packets but the 2wire said I'm logged in at the current IP address 70.244.239.36. My IP address monitoring daemon reports this as an inability to detect an IP address, so the log entires below without annotation may be this sort of failure instead of a "have sync, no IP connection" failure. Traceroute fails beyond the 2wire gateway LAN address (192.168.x.x).

I initiated a 2wire soft reset at this point (10:56 am), after which I got IP address 75.6.x.x. Not sure what to make of this failure:

5/13/2008 08:59:05 AM 75.6.x.x (forced 2wire reset at 10:56 am)

This one's weird (then again, I don't monitor for the first type of problem): first I seem to have lost the ability to send or receive packets, but the daemon that monitors my IP address didn't not report it being lost for the ~ 15 minute interval of that. Then I could send and receive packets for 10 minutes, followed by the usual have sync but no Internet connection for 20 minutes:

5/13/2008 06:02:34 AM 70.244.239.36 (lost at 7:39 am Central, recovery at I think 8:00 am)
5/13/2008 kept IP address but couldn't send or receive 7:14 am Central time start, recovery at 7:29.

5/13/2008 05:00:01 AM 75.6.6.71 (~ 6:52 am Central time start, 7am restore, I was not able to confirm this was a sync retained Internet connection loss before the connection was restored)
5/13/2008 01:12:28 AM 70.242.165.161
5/12/2008 08:37:26 PM 70.242.165.114
5/12/2008 06:47:31 AM 75.42.238.179 (started at 8:25 AM Central time.)
5/11/2008 07:17:29 PM 75.42.239.97
5/11/2008 06:46:00 AM 70.242.160.167 (started at 7:40 AM Central time)
5/07/2008 08:59:47 PM 70.243.108.36
5/07/2008 07:24:47 PM 70.244.239.25
5/07/2008 05:54:47 PM 69.154.110.200
5/07/2008 03:39:47 PM 70.244.238.78
5/06/2008 08:54:50 PM 70.244.238.246
5/05/2008 09:04:53 PM 69.154.109.151
5/05/2008 06:24:53 PM 68.89.0.40
5/05/2008 05:34:53 PM 70.244.237.206
5/05/2008 11:59:55 AM 75.6.6.86
5/01/2008 09:29:08 PM 68.89.0.241
5/01/2008 03:09:08 PM 68.89.1.126
5/01/2008 03:08:56 PM 68.89.1.126
4/15/2008 01:14:21 AM 70.242.165.118

The second record for 5/1 03:09:08 PM probably represents me accidently forcing an second IP address report through the daemon but cannot be a connection loss, it's 12 seconds after the first. I probably also forced the first report that day as soon as I noticed that my connection was reestablished. All the other changes are probably records of this problem, except perhaps the one on 4/15.

Good hunting!

- Harold]]> http://www.dslreports.com/forum/remark,20468552 Mon, 12 May 2008 07:44:25 EDT Re: It just drops http://www.dslreports.com/forum/remark,20468027 rc1136 :
said by rjfortyfive See Profile :

Down here at 8:55pm, back up at 9:16pm. Same as before, I have sync but no connection.
Two outages for me today: 7:41-8:44am and 8:54-9:16pm (last one same times as yours).

I've been having outages of up to an hour, multiple times per day, since Thursday 5/1. Always have sync but no PPPoE connection.]]> http://www.dslreports.com/forum/remark,20468027 Mon, 12 May 2008 01:14:54 EDT Re: It just drops http://www.dslreports.com/forum/remark,20467456 justsurfin30 : Well, one more time this eve. Log attached, remember the time is 1 hour slow.
3346_3log.txt 2,200 bytes
3346_3log
]]> http://www.dslreports.com/forum/remark,20467456 Sun, 11 May 2008 22:22:33 EDT Re: It just drops http://www.dslreports.com/forum/remark,20467441 rjfortyfive : Down here at 8:55pm, back up at 9:16pm. Same as before, I have sync but no connection. ]]> http://www.dslreports.com/forum/remark,20467441 Sun, 11 May 2008 22:19:30 EDT Re: It just drops http://www.dslreports.com/forum/remark,20466599 justsurfin30 : I never seem to lose sync on the line. Line loss and attenuation seem to always be at the same spot. Phone service is good and very quiet when I listen to the line.
My son plays Star Wars on line and is complaining of some lag. He very seldom has lag. He does load the line with the game and a ventrilo voice over ip most of the time.]]> http://www.dslreports.com/forum/remark,20466599 Sun, 11 May 2008 18:58:13 EDT Re: It just drops http://www.dslreports.com/forum/remark,20466288 anon : did it to me too wednesday night, thursday during the day and yesterday evening here in Dallas

even with all 4 solid green lights on the modem I couldn't connect

I called AT&T and Tier 2 told me that their test shows something was not right so they are sending a tech out on Tuesday

now everything is working fine again and the tech may not find anything wrong with it]]> http://www.dslreports.com/forum/remark,20466288 Sun, 11 May 2008 17:25:56 EDT Re: It just drops http://www.dslreports.com/forum/remark,20466151 justsurfin30 : I guess Saturday night was not good for DSL. I found I was off line this morning. Here is a copy of the log from last night that I saved before I rebooted the router. The time is 1 hour early, and I can not seem to control it. The other is after reboot till 2:30 in the afternoon. As you notice the reboot did not come up with an IP for a little while. I just went to church and left it.
3346_1Log.zip 1,211 bytes
3346_1log.zip		3346_2log.zip 1,515 bytes
3346_2log.zip
]]> http://www.dslreports.com/forum/remark,20466151 Sun, 11 May 2008 16:39:03 EDT Re: It just drops http://www.dslreports.com/forum/remark,20465968 jackaltx : I have been dropping either every 5 mins or every 30 mins or so. This is ongoing since Wednesday 7th May. I am on a 3346N in Houston, TX.

I am getting a lot of the following in the log:

RFC1483-1 up
LHD: Interface Eth 100BT, State suspect

My service was rock solid until now as well.]]> http://www.dslreports.com/forum/remark,20465968 Sun, 11 May 2008 15:57:09 EDT Re: It just drops http://www.dslreports.com/forum/remark,20459302 David : Thanks once again, if you guys could let me know and post here how often you drop and when you drop that would be fantastic as well. ]]> http://www.dslreports.com/forum/remark,20459302 Fri, 09 May 2008 21:35:31 EDT Re: It just drops http://www.dslreports.com/forum/remark,20454489 justsurfin30 : David I have left you some information in direct.

Steve]]> http://www.dslreports.com/forum/remark,20454489 Thu, 08 May 2008 23:10:51 EDT Re: It just drops http://www.dslreports.com/forum/remark,20454380 David : You guys around the springfield area at all? I have 2 other people that posted in direct having some reconnect issues as well. They really don't appear to be having sync problems, just dropped off then reconnect. The two I have never lose sync, one says it's kind of slow.

if you guys are not having sync problems and such and just keep getting disconnected can you guys post in the direct forum?

use the topic: [springfield disconnects]

Thanks
david
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
]]> http://www.dslreports.com/forum/remark,20454380 Thu, 08 May 2008 22:45:37 EDT Re: It just drops http://www.dslreports.com/forum/remark,20454241 justsurfin30 : I have not seen a lot of messages like that. The line has been very stable as far as retaining an IP. This part of the log shows the drop and several trys to reconnect. Errors I have not seen many even when we have a thunder storm.
5/7/08 06:54:30 PM L3 ipcp: negotiated remote IP address 66.137.181.254
5/7/08 06:54:30 PM L3 ipcp: negotiated IP address 66.137.180.208
5/7/08 06:54:30 PM L3 ipcp: negotiated TCP hdr commpression off
5/7/08 08:07:09 PM L4 lcp: link dead - closing connection
5/7/08 08:07:15 PM L3 PPPOE: Sending PADT packet for PPP , Session 0x2f74 is closed
5/7/08 08:11:32 PM L4 HTTP: "Admin" completed login from 192.168.1.5
5/7/08 08:21:17 PM L3 Service-Name=ANY
5/7/08 08:21:17 PM L3 Host-Uniq 00000114
5/7/08 08:21:17 PM L3 AC-Name=90084030600447-rback5.spfdmo
5/7/08 08:21:17 PM L3 Service-Name=ANY
5/7/08 08:21:44 PM L3 Service-Name=ANY
5/7/08 08:21:44 PM L3 Host-Uniq 00000115
5/7/08 08:21:44 PM L3 AC-Name=90084030600447-rback5.spfdmo
5/7/08 08:21:44 PM L3 Service-Name=ANY
5/7/08 08:22:30 PM L3 Service-Name=ANY
5/7/08 08:22:30 PM L3 Host-Uniq 00000116
5/7/08 08:22:30 PM L3 AC-Name=90084030600447-rback5.spfdmo
5/7/08 08:22:30 PM L3 Service-Name=ANY
5/7/08 08:22:30 PM L3 lcp: LCP Send Config-Request+
5/7/08 08:22:30 PM L3 MAGIC 0x3f4e45a6+
5/7/08 08:22:30 PM L3 lcp: LCP Recv Config-Req:+
5/7/08 08:22:30 PM L3 MRU(1492) (ACK) AUTHTYPE(c023) (PAP) (ACK) MAGICNUMBER
5/7/08 08:22:30 PM L3 (6c507f45) (ACK)
5/7/08 08:22:30 PM L3 lcp: returning Configure-Ack
5/7/08 08:22:40 PM L3 pap: received Authenticate-Ack, id 1
5/7/08 08:22:42 PM L3 pap: received Authenticate-Ack, id 5
5/7/08 08:22:42 PM L3 pap: Remote message:
5/7/08 08:22:42 PM L3 ipcp: IPCP Config-Request+
5/7/08 08:22:42 PM L3 ADDR(0x0) DNS(0x0) DNS2(0x0) WINS(0x0) WINS2(0x0)
5/7/08 08:22:42 PM L3 ipcp: IPCP Config-Request+
5/7/08 08:22:42 PM L3 ADDR(0x0) DNS(0x0) DNS2(0x0)
5/7/08 08:22:42 PM L3 ipcp: IPCP Config-Request+
5/7/08 08:22:42 PM L3 ADDR(0x46f36f5a) DNS(0xcc3ccbb3) DNS2(0x445e9d01)
5/7/08 08:22:43 PM L3 ipcp: IPCP Recv Config-Req:+
5/7/08 08:22:43 PM L3 ADDR(70.243.111.254) (ACK)
5/7/08 08:22:43 PM L3 ipcp: returning Configure-ACK
5/7/08 08:22:43 PM L3 ipcp: negotiated remote IP address 70.243.111.254
5/7/08 08:22:43 PM L3 ipcp: negotiated IP address 70.243.111.90]]> http://www.dslreports.com/forum/remark,20454241 Thu, 08 May 2008 22:14:39 EDT Re: It just drops http://www.dslreports.com/forum/remark,20453413 wayjac : Do you have a lot of messages like this:
2008/01/08 19:28:35 GMT | L4 | RFC1483-1 up

This line may indicate trouble on the loop, errors.
5/7/08 09:30:14 PM L4 lcp: link dead - closing connection

The 2210 log isn't as useful as the speedstream log, but you may want to set the modem to keep the log on restart, that along with the other stats may offer some clues to what the issue is.]]> http://www.dslreports.com/forum/remark,20453413 Thu, 08 May 2008 18:58:43 EDT Re: It just drops http://www.dslreports.com/forum/remark,20453234 justsurfin30 : I finally looked at the router log at the point of disconnect and here it is.
5/7/08 08:22:43 PM L3 ipcp: negotiated IP address 70.243.111.90
5/7/08 08:22:43 PM L3 ipcp: negotiated TCP hdr commpression off
5/7/08 09:30:14 PM L4 lcp: link dead - closing connection
5/7/08 09:30:20 PM L3 PPPOE: Sending PADT packet for PPP , Session 0x1f52 is closed
5/7/08 09:45:46 PM L4 HTTP: "Admin" host 192.168.1.5 logging out (timing out)
5/7/08 09:57:51 PM L3 Service-Name=ANY
5/7/08 09:57:51 PM L3 Host-Uniq 0000021D
5/7/08 09:57:51 PM L3 AC-Name=90084030600447-rback5.spfdmo
5/7/08 09:57:51 PM L3 Service-Name=ANY
5/7/08 09:58:18 PM L3 Service-Name=ANY
As you can see it takes a little time for it to restart. I have not been on long enough today to see if it happens again. This has been such a dependable DSL service.]]> http://www.dslreports.com/forum/remark,20453234 Thu, 08 May 2008 18:22:11 EDT Re: It just drops http://www.dslreports.com/forum/remark,20450436 anon : My ATM circuit goes to Springfield as well (at least according to the DNS naming), and I've noticed the same thing in the last few days with my 2Wire. This has happened at least 5 times since Saturday evening.

Thanks for posting, that tells us it's probably not at our end. My DSL has otherwise been rock solid since I got it 15 months ago.]]> http://www.dslreports.com/forum/remark,20450436 Thu, 08 May 2008 09:20:17 EDT Re: It just drops http://www.dslreports.com/forum/remark,20448600 Simpleaim : Same problem here. Just got off the phone with a tech in St. Louis and he said there was a router problem on the network and that be causing the problem.

Ken]]> http://www.dslreports.com/forum/remark,20448600 Wed, 07 May 2008 21:45:28 EDT Re: It just drops http://www.dslreports.com/forum/remark,20448583 justsurfin30 : Well the next time it drops I will look at the log a little closer. I did look and just do not remember now what it said.]]> http://www.dslreports.com/forum/remark,20448583 Wed, 07 May 2008 21:41:17 EDT Re: It just drops http://www.dslreports.com/forum/remark,20448328 wayjac : That sounds like the PPPoE session is down. You can have sync and no PPPoE session you may be able to see if the modem is ending the PPPoE or if its being done on at&t's side. Look at the modem log.]]> http://www.dslreports.com/forum/remark,20448328 Wed, 07 May 2008 20:54:27 EDT Re: It just drops http://www.dslreports.com/forum/remark,20447845 brownsbranch : Same issue here and they sadi there was a problem but still seem to be having it.]]> http://www.dslreports.com/forum/remark,20447845 Wed, 07 May 2008 19:22:00 EDT It just drops http://www.dslreports.com/forum/remark,20447662 justsurfin30 : I have had several times now, and not very close together a loss of network but not sync. The connection to the internet just times out. The modem I use (3346n) in the home page just says not connected in red and I have all green lights. I have tried another modem and it has the same result. I also noticed that the dns is not present with no IP from AT&T. I wonder if they are working on the network here in Springfield MO. ]]> http://www.dslreports.com/forum/remark,20447662 Wed, 07 May 2008 18:45:37 EDT