  d_l Barsoom Premium,MVM join:2002-12-08 Reno, NV
| reply to snafur Re: [Line Problem] random sync loss several times a day
I think you have a problem on AT&T's line beyond your NID. That wacky SN margin (SN Margin (dB) 2147483647.0) means your SN margin is a negative number and the bouncing attenuation (from 53.5 to 60.5) has been associated with a short and/or a cross on the pair.
By all means test at your NID. You might also try running the DMT tool on your techreadout results: »SBC DSL FAQ »How can I check for the maximum attainable sync speeds with a 5100b/4100 modem? . You might have to upgrade your firmware to get complete results: »SBC DSL FAQ »Where can I get the latest firmware update for my 5100B? .
If your NID tests results are bad, then you will have to start a trouble thread in AT&T Direct. |