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Internet Reseting A lot - WAN issue? »
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heres a gem

@videotron.ca

reply to kick me
Re: Bell is avoiding me

Also, the Bell empoyee's who frequent this forum are now warning people and threatening people (via way of contract termination or removal of special conditions) who they give unlimited to, to keep their mouth shut.

This person got unlimited then got a warning that he would lose it because he mentioned it in this forum!!

Unbelieveable you think??
I'm lying to you?
The direct forum run by the executive office wouldn't do this??
Bell won't strong-arm the people to make them quiet?

But its true! Here's the link from 28-days ago:
»Review of Bell Sympatico by KeithO

"I posted a message on the SympaticoDirect forum regarding this complete incompetence on Sympatico's part, and eventually was offered a "deal"/contract. Being skeptical at just how good a "deal" this was, I posted the specifics to the Sympatico forum, soliciting opinions from others. The following day, I received a phone call from Sympatico basically saying that they were no longer going to honour the contract I had agreed to over the phone, as I had posted the specifics in a public forum."

The when asked about the specifics of the contract the person stated:
»Re: Post the contract ljnk that details the specifics

"the "deal" wasn't anything outrageous - $34.95 (or $35.95) with unlimited bandwidth for 12 months, possibly charging me the $25 unlimited bandwidth insurance fee, and then crediting it back."

Now you tell me there is no Bell cover up of unlimited when a forum poster is threatened with the loss of his contract for speaking in this forum!!

Its now got to the point where Bell threatens people with loss of their contract if they don't keep their mouth shut.

Not only that, but in order to track this person and call him at home and threaten the removal of his contract, they are obviously making a dbase of the user nicks and applying it to their account details in order to track them by the what they say in the forums!

Trust me IHATEBELL2, your nick and everything you say here is linked to your account and they know what you say here and the information you are getting in this forum.

If this wasn't true, the above person would never have recieved a call for making the post in this forum with the only identifiable information being his forum nick, which he used in the direct forum.

So tell me IHATEBELL2, do you honestly beleieve what the executive office told you?

Your eyes open yet?

Do you see whats happening?

jfmezei
Premium
join:2007-01-03
Beaconsfield, QC
·TekSavvy Solutions..

As part of the BitTorrent cippling protests, there have been a number of letters that came out confirming that coincidental with bell destroying its competitors, Bell was also pulling the plug on unlimited services for Sympatico customers.

One of the letters informs the Bell script readers/automatons that they can no longer offer unlimited, and that if a customer insists, they should pass the call on to some special department.

This is public info, in was even included in CRTC filings on the Bell crippling of BitTorrent issue.

Now, if the Bell automaton who still had the "unlimited option" menu on his computer didn't mention that this was a "secret" offer and not to discuss it publically, then Bell has no moral legitimacy to pull the plug on you.

But from a "screw your own customers" point of view, this is actually a smart move on the part of Bell. If the "unlimited is still available if you bitch loud enough" becomes too widely known, then Bell will be stuck with a gazillion phone calls bitching loud enough to keep unlimited. If Bell sets a precedent that severely punishes anyone who makes this special offer public, then those people who do get such an offer will know to keep quiet about it.

My guess is that the pulling of the contract offer isn't aimed at punishing the invididual customer, but rather to do damage control over the leakage of an option Bell would
rather not be made public.

This all comes down to a simple consumer rule:

Don't deal with companies where you need special treatment to get what you want. That special treatment can be pulled form under you at any point in time. Deal with a company whose standard published offering is meets what you need.

Don't deal with companies that make you great "free for first month" offers without even telling you what the real monthly rate will be after the special offer expires.

If Bell no longer advertises/offers an "unlimited" package, then don't try to get Bell to make an exception to still offer it to you. Just move to an ISP who has an unlimuted option as a standards published offering.
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