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Forums » US Telco Support » AT&T » AT&T West » [Line Problem] Cordless phone reboots my router!
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[General] Premise Technician »
« [General] ADSL Drops When Phone goes Off Hook  
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klausfiend

join:2008-05-07
Los Angeles, CA
reply to tonydi
Re: [Line Problem] Cordless phone reboots my router!

No, I'm not losing just the wireless. The entire router reboots. I watch the NICs on my wired systems, and they restart as well. The whole unit effectively power-cycles itself -- it's bizarre.

tonydi
Premium,MVM
join:2001-05-11
San Jose, CA
Again, this has nothing to do with your phone line. And no offense, but I haven't found DLink products to be the most reliable pieces of equipment so that's where I'd start looking.

klausfiend

join:2008-05-07
Los Angeles, CA
See, if this was a problem with a brand new piece of gear, I would too; but it would be an amazing coincidence if the D-Link went on the fritz simultaneously with the phone being repaired when it worked beautifully before.

tonydi
Premium,MVM
join:2001-05-11
San Jose, CA

Not to single you out specifically, but I see this type of statement a lot around here....that such and such [insert piece of equipment here] has been working fine or my DSL has been bulletproof for 37 yrs so how can it now be giving problems.

Things change! Things break! Things degrade!

Now that I realize that your router is actually completely resetting itself, that's more of a power issue. Forget about the different frequencies or channels, those shouldn't make the router do a reset. You said that when the cordless phone disconnected everything works fine. Is that with the phone line disconnected, or with the power to the cordless base station unplugged?

klausfiend

join:2008-05-07
Los Angeles, CA

Hey Tony,

I work with this kind of gear on a daily basis, so I am painfully aware of how things break ...

Anyway ...

So I ran one more test with the cordless disconnected from the phone line, and it killed the router yet again, so it looks like I'm in the market for a new phone.

I'm still rather mystified what would cause such an abrupt change in such a short period of time when things were stable and worked well until then ... I guess the timing of the phone repair is simply coincidental. Weird.
Forums » US Telco Support » AT&T » AT&T West[General] Premise Technician »
« [General] ADSL Drops When Phone goes Off Hook  


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