bajimmyg
join:2004-12-23
South Ozone Park, NY
|  [speed/latency] slow internet
Has anyone else in queens been getting really slow download speed and high ping since last Saturday? Ive been talking to the Verizon direct people and am still waiting for solution. the last time i had a slow down like this back in February they said there was an error in my speed profile.
am at 11420
using Westell 6100
-----------
Pinging www.verizon.net [206.46.232.39] with 32 bytes of data:
Reply from 206.46.232.39: bytes=32 time=1066ms TTL=247
Reply from 206.46.232.39: bytes=32 time=1067ms TTL=247
Reply from 206.46.232.39: bytes=32 time=1074ms TTL=247
Request timed out.
Ping statistics for 206.46.232.39:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 1066ms, Maximum = 1074ms, Average = 1069ms
----------------------
Tracing route to www.verizon.net [206.46.232.39]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms dslrouter [192.168.1.1]
2 1011 ms 1013 ms 1010 ms 10.32.107.1
3 993 ms 989 ms * at-3-0-0-1726.CORE-RTR1.NY325.verizon-gni.net [1
30.81.11.49]
4 1000 ms 999 ms 1002 ms 130.81.20.176
5 987 ms 996 ms 994 ms 130.81.19.111
6 1007 ms 1015 ms 1023 ms 130.81.19.89
7 1053 ms 1065 ms 1042 ms 130.81.19.78
8 1059 ms 1048 ms 1119 ms so-1-0-0-0.CORE-RTR1.DFW03.verizon-gni.net [130.
81.20.157]
9 1053 ms 1036 ms 986 ms po1.ctn-border1.vzlink.com [206.46.225.85]
10 928 ms 973 ms 1003 ms po121.ctn-core1.vzlink.com [206.46.225.18]
11 961 ms 971 ms 745 ms 206.46.229.17
12 505 ms 351 ms 270 ms 206.46.232.39
Trace complete.
-------------------
This is what i got from verizon direct about my line.
Your circuit test indicates the following.
===================================
Tier Down Speed [kb/s]: 1600 Tier Up Speed [kb/s]: 384
Latency: Interleaved
Downstream Upstream
Relative Capacity [%]: 18 49
Noise Margin [dB]: 22 23
Transmit Signal Power [dBm]: 5 12
Attenuation [dB]: 33 22
Bit Rate [kb/s]: 1792 448
=================================== |
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q4
@verizon.net | Same probplem here, 11374, similar thing happened this winter, took them a week to fix (after people complainted). |
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bajimmyg
join:2004-12-23
South Ozone Park, NY
| yeah i got another ticket opened again today last i opened on Tuesday was close cause the maintenance office said "...well over max. loop for 1.6 service...should be dropped to 768k to have service work correctly..." when it says in my circuit test that i was receiving 1792/448.. yeah last time it happened had to wait a week for it to get resolved which sucks |
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Smith6612
Premium
join:2008-02-01
united state | Well, also the thing is, it definatly is a problem at the CO and not the line as you can easilly push 3Mbps through that with the high noise margin. |
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bajimmyg
join:2004-12-23
South Ozone Park, NY
| Oh i wanted to get 3mbps but they said i live to far for it  but yeah it is the CO i tried 3 modems to make sure it wasn't on my end and also 3 computer to prove them wrong when they said it was my computer when i called up tech support haha |
|
Smith6612
Premium
join:2008-02-01
united state
 ·Verizon Online DSL
·FrontierNet Intern..
| Try Verizon Direct. Post your stats there and have them change the sync (don't mention the line having high latency or slow speeds yet, only ask for a change from 1.5Mbps to 3Mbps). Also, if they do change your speed and there is still a problem, ask Verizon Direct to fix that after you get 3Mbps. Be sure to give them speed tests and trace routes. |
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vector1999
join:2008-02-18
US
| reply to bajimmyg
I have the same problem here at 11374 too... started on early Saturday... The Central Office closed my ticket twice saying they could not find a problem, but opened another one just now... I had the same problem in February.. Hope they find a solution, very frustrating!.. |
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egoideal
join:2007-01-19
Forest Hills, NY | reply to bajimmyg
Same problem all week. I'm in 11375. This also happened to me back in Feb. |
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bajimmyg
join:2004-12-23
South Ozone Park, NY
edit:
May 8th, @06:06PM
| yup mine started on Saturday as well i hope they fix it last time this happened it took them 7 days to fix it back in feb. started feb. 14 and was fixed on the 21.
After my speed is back and stuff then ill see if i can upgrade to 3mbps and switch to fastpath |
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icantlogon11
join:2008-02-16
| reply to bajimmyg
All,
I'm experiencing the same issues as the above posters and OP. I actually remember your user name, Bajimmyg, from the Feb issue, which I had as well.
I'm in zipcode 11366. I've given tech support a few calls as well and no resolution as of yet. Will keep you all posted. |
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bajimmyg
join:2004-12-23
South Ozone Park, NY | yeah man you gotta keep calling them and bugging them for them to actually do something, ill also let you guy know whats happening with my ticket as well |
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bajimmyg
join:2004-12-23
South Ozone Park, NY | my internet seems to be back to "normal" around 2 yesterday but i still got a call back from Verizon that they going to send out a tech Monday. |
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vector1999
join:2008-02-18
US | reply to bajimmyg
Everything seems to be back to normal in my area of 11374 since Friday night... They closed my ticket saying 'All outages cleared'... |
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egoideal
join:2007-01-19
Forest Hills, NY | reply to bajimmyg
I've been back to normal since about late Monday. Any ideas what happened here in Queens? |
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