grumpy3b
join:2001-12-11
Lompoc, CA
 ·DSL EXTREME
 ·Millenicom
| A fast question before I give the number a call. And please know I HATE calling anyone...hehehehe...anyway, I see the "new" pages the tool works but the prices shown refelct nothing special in any way as far as rates go. The email I received indicates a special deal but only if I renew/upgrade online. No such offer appears on the new pages when logged into my account.
The content of the email was as follows:
quote:
Thank you for being a loyal DSLExtreme client! Our records indicate that your contract is going to expire. To show our gratitude for your continued support, we are pleased to offer you one of our new promotional packages.
To take advantage of this special offer please complete the Modify Subscription form under Account on our website. To be directed to the Modify Subscription form please click on the link below:
»https://secure.dslextreme.com/MyAccount/···wal.aspx
This special offer is only available to DSLExtreme clients who submit their order
online. By submitting this order you are agreeing to a new 12 month term. Our terms and conditions can be found on our website by clicking here.
If you do not sign up for this new term, your monthly rate will increase to the current month-to-month price per your contract.
So what do I do to ensure I do not get hosed by sales?? Sorry, just being blunt as I have zero trust in ANYONE in sales as they all work on commission and, for the most part, their income improves if they withold specials/deals. Not saying the DSLx folks are like that but sales is sales the world 'round. They are all slick-Willy used car sales types.
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