SilverSurfer
join:2007-08-19
| My $0.02
Good: Notwithstanding the real reason Wilner reads this site (keeping current so he knows how to put out any potential PR flames) the fact remains the guy is ten thousand times more informed/proactive than the average white collar criminal CEO.
Bad: Keep the sugar coated lies to a minimum about how he reads what people express here for customer service reasons. We all know what a load of BS that is. |
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emptywig
Huh? What?
Premium
join:2002-08-05
Pasadena, TX
| Good God, people, I understand a certain amount of cynicism, but as a business owner myself I can assure you that there are some of us who DO want to keep our customers happy. Does it help the bottom line? Of course it does. Is that the only reason to do it?
Absolutely not. Personally, I could make more money if I worked for one of those big POS corporations, but the bottom line is not the bottom line for me.
The best reason to do that is that it is much more pleasant, rewarding, and personally fulfilling to run a business where your customers really like you and your service/product. It MUST TRULY SUCK to get up and go to work everyday for a company that people hate. It must suck even more to be the head of such a company.
Similarly, it must really suck to be so completely cynical that you can't give a guy some benefit of the doubt.
wig
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Please keep your f---ing religion to yourself. |
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SilverSurfer
join:2007-08-19
| said by emptywig  :Similarly, it must really suck to be so completely cynical that you can't give a guy some benefit of the doubt. wig you cannot even begin to compare your small business operation to Willner's giant, multimillion dollar corporation. You're not even in the same universe as a corporation of that caliber so you have absoultely no room to talk about what constitutes cynicism vs not. |
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emptywig
Huh? What?
Premium
join:2002-08-05
Pasadena, TX
| Were the waves bad today?
With all due respect, Mr. Surfer, you have no idea what kind of company I run, or how big it is, so I think its you who has no room to talk.
That being said, running a multimillion dollar corporation DOES NOT mean you have to assume an adversarial relationship with your customers.
And I have as much room to talk about whatever I choose as you do to mindlessly spout off about all kinds of stuff you have absolutely no personal knowledge of.
wig
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Please keep your f---ing religion to yourself. |
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SilverSurfer
join:2007-08-19
| said by emptywig :Were the waves bad today? With all due respect, Mr. Surfer, you have no idea what kind of company I run, or how big it is, so I think its you who has no room to talk. Really. So you own/operate a business where your profit margins/losses are identical to those of Insight. Pardon me for my (gasp!) cynicism but I seriously doubt that.
BTW, your little comment about the bad waves was cute. Did you come up with that one all by yourself or did your (cough) marketing dpt help? |
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emptywig
Huh? What?
Premium
join:2002-08-05
Pasadena, TX
4 edits | You're very clever, comic-book boy. 
But the fact is, we do more than $2 million each year, and pay employees and suppliers, and insurance and all the other stuff that a real business has to do, and we still keep our customers happy. We've been doing it since 1954. And unless you can say anything comparable, STFU because I'm pretty sure I understand business a little better than you do.
And how much you make/how big you are doesn't mean you can't care about your customers.
Edit: BTW While my profits in dollar terms might be smaller, I'm quite sure my profit MARGINS (which is what you mentioned) are larger than Insight's.
wig |
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