2 edits | Some info on Insight Communications Very small footprint(only 10th largest cable company) with 721,000 customers:
Basically operates in 3 states(but mostly just Ohio & Kentucky):
Biggest investor in this Private(not traded publicly anymore) corporation is the infamous Carlyle Group, known for it's board members of George Bush #41 and a member of the bin Laden family: »www.insight-com.com/documents/in···2005.pdf
»www.carlyle.com/Portfolio/item7424.html
The Carlyle Group is currently suffering thru the current mortgage & leveraged investments meltdown and maybe may have to reevaluate its current investment portfolio. Meaning that cost cutting & selling off investments by Carlyle may be in Insight's future.
»en.wikipedia.org/wiki/Carlyle_Group
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 DownTheShoreTag, you're itPremium
join:2003-12-02
Beautiful NJ
kudos:11 | Interesting information, but the point is being missed. He's at least one CEO who is paying personal attention to the voices of his consumers, rather than just having information filtered to him.
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| said by DownTheShore:Interesting information, but the point is being missed. He's at least one CEO who is paying personal attention to the voices of his consumers, rather than just having information filtered to him. The point being that Carlyle is well known for flipping its investments after selling off pieces(like they did with Insight to Comcast) and also reigning in costs. So, all I am saying is that with the economy the way it is, ongoing customer service by Insight may be put under pressure to reduce costs and improve profits for Carlyle investors. And we all know that cost reduction usually hits customer service, notwithstanding a CEO with a good PR sense.
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