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[VA] Channels And Show Info Constantly Unavailable »
« [CATV] New HD Channels in Fairfax County on May 30  
AuthorAll Replies

BusterMattie

join:2007-07-08
Phoenix, AZ

reply to BusterMattie
Re: [AZ] Constant Pixelation/Artifact/Sound Stuttering Mess on

So I pm'd the info that Chris asked for on 4/22 and no response.

My cable tv service is horrible. I just spent I don't know how long on the phone with the automated "woman" making me jump through the pull the cord and reboot hoops.

Then I was transferred to a rep, only to be disconnected. Now I'm trying to call and I'm getting an "all circuits are busy" message.

My cable picture is basically frozen. On some stations I have stuttering sound and NO picture.

My life with Cox is fast coming to an end.


CoxTOC1

join:2007-05-15
Newport News, VA
I don't see him online today but I'll send him a e-mail reminding him to swing by and let you know what's going on.

Zucson

join:2006-09-13
Tucson, AZ
reply to BusterMattie
Any update BusterMattie?
I have a good friend with a similar issue with the freezing picture/stuttering sound, so I'm interested to see what happens for you.

BusterMattie

join:2007-07-08
Phoenix, AZ

No, nothing yet. Got a response from Chris and waiting for him to call so we can set up a time for them to come out this week.

I don't have high hopes of there being a resolution. My neighbor moved to Satellite because of a similar unresolved issue. I'll keep you updated.
Forums » US Cable Support » Cox HSI[VA] Channels And Show Info Constantly Unavailable »
« [CATV] New HD Channels in Fairfax County on May 30  


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