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salzan
Experienced Optimist
Premium
join:2004-01-08
WA State
| reply to Nightfall
Re: Spore to require online validation...every 10 days
said by Nightfall  :You are speculating what the DRM is like though. Heck, everytime you play online, your CD key is checked. Is that considered intrusive? You seem to be forgetting that this is EA.
I'm seeing a nightmare for some when their game suddenly won't validate and they maybe even lose their profile...
Ever dealt with EA's support? | |
Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
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1 edit | said by salzan :said by Nightfall :You are speculating what the DRM is like though. Heck, everytime you play online, your CD key is checked. Is that considered intrusive? You seem to be forgetting that this is EA. I'm seeing a nightmare for some when their game suddenly won't validate and they maybe even lose their profile... Ever dealt with EA's support? I have dealt with support from EA, Valve, Microsoft, etc and I haven't been happy with any of them.
That being said, Battlefield 2 is an EA game with a cd key checking utility and that isn't intrusive at all. I am not saying that it won't be intrusive, I just choose to wait and see what happens.
You and others on this site, on the other hand, choose to see a nightmare in the making. Some people even choosing to see the "Chicken Little" aspect of things by crying out "The sky is falling!"
I guess our questions will be answered in the coming months.
Oh, and I don't subscribe to the pessimist view of this checking mechanism. We are talking about a form of copy protection that hasn't been released yet. There is a ton of speculation out there on how it is going to work with some people, even Karl our very own news guy jumping on the bandwagon.
When I read reactions like this, it reminds me of fearmongering on Fox News. It reminds me of the Amber alerts that are so easily tossed around saying to "be aware" of what is going on because the terrorists could attack at any moment.
If this DRM screws up peoples computers or makes them click through windows over and over again every 10 days to reactivate, then I won't be buying the product. However, if its something I don't even notice because every 10 days it checks the cd key online like Battlefield 2 or just about any other game out there, then I may buy it depending on how good the game is.
There is nothing wrong with a concerned stance on this issue though. I am taking that stance, but I won't subscribe to "The sky is falling!" | |
salzan
Experienced Optimist
Premium
join:2004-01-08
WA State
| said by Nightfall :You and others on this site, on the other hand, choose to see a nightmare in the making. Some people even choosing to see the "Chicken Little" aspect of things by crying out "The sky is falling!" Nah, the sky fell on Spore (for me) when EA got involved in the game. They have a terrible habit of dropping support right after release (NFSMW and Carbon) and ignoring customer complaints. When the next version comes out, the forums are even deleted. Check out the EA forums for older games like the Sims2... »forums.ea.com/mboards/index.jspa
IMO, EA's support will depend entirely upon how succesful Spore is. If it doesn't make enough money quickly enough, they'll walk away. If it's incredibly buggy they'll release a do-nothing patch or two and walk away. If they release Spore2, they'll forget Spore ever existed.
As someone mentioned previously, what happens if they take the validation servers down? Do you really think EA will release a patch to cover the validation issue first? | |
Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
·Site5.com
·AT&T Midwest
·Comcast
| said by salzan :said by Nightfall :You and others on this site, on the other hand, choose to see a nightmare in the making. Some people even choosing to see the "Chicken Little" aspect of things by crying out "The sky is falling!" Nah, the sky fell on Spore (for me) when EA got involved in the game. They have a terrible habit of dropping support right after release (NFSMW and Carbon) and ignoring customer complaints. When the next version comes out, the forums are even deleted. Check out the EA forums for older games like the Sims2... » forums.ea.com/mboards/index.jspaIMO, EA's support will depend entirely upon how succesful Spore is. If it doesn't make enough money quickly enough, they'll walk away. If it's incredibly buggy they'll release a do-nothing patch or two and walk away. If they release Spore2, they'll forget Spore ever existed. As someone mentioned previously, what happens if they take the validation servers down? Do you really think EA will release a patch to cover the validation issue first? The support from any of these gaming companies has been lackluster at best. The customer service aspect is the last thing considered by these companies. I am surprised that people like pulling the "lack of support" card on EA when it could easily be pulled against any of these companies that put games out.
I have been on the phone with numerous companies because of problems with their games. Most recently, I had a friend trying to get a hold of Rockstar games for the GTAIV problem that was causing his system to lock up. After waiting on hold for 45 minutes, he was disconnected. His emails are going unreplied to. He is finding more help on various forums.
Oh, and that was on a console game. I had an issue with GTA San Andreas for the PC and never got a response back from emailing them about it. I won't go into all the other companies that have crap support, but I will go into the ones that are actually good. Blizzard and Valve are probably the best I have seen as of recent. Valve was on my crap list until about a year ago when I had a Steam issue and they helped me fix it right away. Before Steam though, I had an issue with HL2 and they didn't lift a finger for me. | |
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