q4
@verizon.net | reply to bajimmyg
Re: [speed/latency] slow internet
Same probplem here, 11374, similar thing happened this winter, took them a week to fix (after people complainted). |
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bajimmyg
join:2004-12-23
South Ozone Park, NY
| yeah i got another ticket opened again today last i opened on Tuesday was close cause the maintenance office said "...well over max. loop for 1.6 service...should be dropped to 768k to have service work correctly..." when it says in my circuit test that i was receiving 1792/448.. yeah last time it happened had to wait a week for it to get resolved which sucks |
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Smith6612
Premium
join:2008-02-01
united state | Well, also the thing is, it definatly is a problem at the CO and not the line as you can easilly push 3Mbps through that with the high noise margin. |
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bajimmyg
join:2004-12-23
South Ozone Park, NY
| Oh i wanted to get 3mbps but they said i live to far for it  but yeah it is the CO i tried 3 modems to make sure it wasn't on my end and also 3 computer to prove them wrong when they said it was my computer when i called up tech support haha |
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Smith6612
Premium
join:2008-02-01
united state
 ·Verizon Online DSL
·FrontierNet Intern..
 ·Dish Network
| Try Verizon Direct. Post your stats there and have them change the sync (don't mention the line having high latency or slow speeds yet, only ask for a change from 1.5Mbps to 3Mbps). Also, if they do change your speed and there is still a problem, ask Verizon Direct to fix that after you get 3Mbps. Be sure to give them speed tests and trace routes. |
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