wangy2005
@sbcglobal.net | Vonics gone?
Lost Vonics connection today. Gizmo line status shows "registration failed". Try to go their website www.vonice.com. It is dead too. That does scare me. Anyone has the same experience? |
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kcs
@comcast.net |  We're down too. After the Sunrocket disaster, nervous. |
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Gerry C
@comcast.net | reply to wangy2005
Mine is dead too. Can't even ping vonics.com. The name does not resolve to an IP address. It is as if they don't exist at all.
I too was an old SunRocket customer. Bitten twice? |
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tommy13v
Premium
join:2002-02-15
Glenville NY
 ·ViaTalk
| reply to wangy2005
It appears that Vonics went under.
»forums.slickdeals.net/showthread···t=vonics
--
Click to Call for Asterisk servers |
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pandora
Premium
join:2001-06-01
Outland
 ·Comcast
|  It's stuff like this that makes me afraid to go with what seems like a nice company (Future-Nine) and to consider VOIP from AT&T. At least AT&T isn't going to go under suddenly. I'm wondering if low rates don't always come with solvency problems.
--
"People demand freedom of speech as a compensation for the freedom of thought which they seldom use." |
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Fisamo
Premium
join:2004-02-20
Apex, NC
·AT&T CallVantage
edit:
May 9th, @12:14AM
| If you want stability, a cableco VoIP offering or AT&T's service are probably your best bets. Upsides: dial tone--always, stability--as you said, not going anywhere soon. Downsides: cost--you can definitely do better on price, features--other VoIP providers with relatively long history offer more features (think VoicePulse), flexibility--AT&T won't support BYOD any time soon, if ever.
While startups like Future-Nine and soon-to-be-public Voipo are certainly unproven, a little research before jumping to the next low-price leader can save you some major headaches later.
Edit: Decided not to hijack the thread. |
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nitzan
join:2008-02-27
·Comcast
| reply to pandora
Yet another shady provider bites the dust... I'm so sorry for all you guys who just lost your dial tone. If there's anything I could do for you please let me know.
I'm not sure if it's still possible, but you might want to try and port your number away ASAP. We can't waive the porting fee unfortunately (it costs us too much to port), but if you need a place to "park" your number for a month or two, we'll do the parking part for free.
As far as worries about other VoIP companies (and Future Nine) going the same route, I think it really depends on the company and the leadership. Unfortunately most providers are not profitable, so your worries are founded. As far as Future Nine goes though, while we're certainly not a large player (yet!), we've had insane growth in April and expect it to continue at this rate (or faster). At this point our real problem is trying to catch up adding personnel and infrastructure. In fact we've just finished building a new server which will be shipped to our data center tomorrow. 
--
Nitzan Kon, CEO
Future Nine Corporation |
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Russell_
join:2006-04-06
| reply to tommy13v
Lets not start rumors. That thread shows they're NOT under.
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Russell |
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Retired2PA
join:2007-08-08
Hazleton, PA | It appears that Vonics has followed SunRocket. Service is discontinued without any notice. Websites are no longer available. Time to drop VOIP service. It just doesn't work. |
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Retired2PA
join:2007-08-08
Hazleton, PA
| reply to Russell_
Dear Valued Vonics Subscriber,
We sincerely apologize for the service outage that you are currently experiencing. We were in process of upgrading our networks and ran into a major problem at our head-end. We lost our main fiber optic connection which comes to our network and carries all our voice and data. We are diligently trying to get it fixed by our provider and partner.
This has caused loss of connection to all our main and backup networks causing us serious problems from service outage of Vonics business lines and yours. We were also unable to send out timely emails since access to all our mail servers was cut off. We are trying to get the service back up and running shortly. Current ETA is 4:00 am PST.
We again apologize for the service interruption and sincerely appreciate your understanding and patience.
Regards,
Vonics Customer Service
 It' after 9:00am est and still no service. Intermittant service I can put up with, but no service for over 12 hours I can't. |
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RockyBB
Premium
join:2005-01-31
Castle Rock, CO
| said by Retired2PA  :We lost our main fiber optic connection which comes to our network and carries all our voice and data. have they never heard of redundancy? let's hope that all other providers will be asking their network engineering staff if they are equally as vulnerable. |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs: | reply to Retired2PA
Shady shady shady....
Run while you all still can. |
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kohls
join:2003-04-17
Iselin, NJ | It sucks... 'run' light has been blinking - no service at all since some time yesterday  |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs: | reply to wangy2005
The point is that this should not affect their website also. I tried to get to it but I could not get through. It is a very bad sign. |
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druber
join:2000-04-11
Marlborough, MA | Class sign of a small provider that has all their eggs in one basket (servers, switches, etc...) such that a network outage at one site took everything down... |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·ViaTalk
 ·AT&T DSL Service
| said by druber :Class sign of a small provider that has all their eggs in one basket (servers, switches, etc...) such that a network outage at one site took everything down... Exactly. You would think they would be smart enough to host their site somewhere else. Not someone I would want running my phone service.
--
"A religious war is like children fighting over who has the strongest imaginary friend."
Have you been touched by his noodly appendage? »www.venganza.org |
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redbutt
@rr.com
| reply to wangy2005
I just got that same email...looks like that finally got smart and set up a Gmail account to they could communicate with their customer base. However, this is the 2nd time this has happened with them. I will be looking for another provider as my year is almost up. |
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druber
join:2000-04-11
Marlborough, MA | reply to ptrowski
I don't think smarts is the issue here, but rather money. They are either too cheap to do it right, or run the operation on a shoestring... |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·ViaTalk
·AT&T DSL Service
| said by druber :I don't think smarts is the issue here, but rather money. They are either too cheap to do it right, or run the operation on a shoestring... True again. Just pointing out some major warning signs. Having to resort to Gmail to communicate with your customers just illustrates my point even more. |
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RockyBB
Premium
join:2005-01-31
Castle Rock, CO
| reply to druber
said by druber :I don't think smarts is the issue here, but rather money. They are either too cheap to do it right, or run the operation on a shoestring... most outage type issues don't take this long to resolve. it could be a shut-off for non-payment issue with their single underlying carrier. |
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