Urgent Help with wiring, is the filter dead? in AT&T U-verse http://www.dslreports.com/forum/r20454429 en Wed, 07 Jan 2009 20:13:55 EDT Wed, 07 Jan 2009 20:13:55 EDT Re: Urgent Help with wiring, is the filter dead? http://www.dslreports.com/forum/remark,20527754 anon : You know I still haven't gotten that package or anyone to come out and replace it.]]> http://www.dslreports.com/forum/remark,20527754 Fri, 23 May 2008 08:04:27 EDT Re: Urgent Help with wiring, is the filter dead? http://www.dslreports.com/forum/remark,20456649 anon : It's a known fact with technicians that baluns short out frequently, thus disabling DT but video continues to work normal. Call your line if it rings busy w/ everything tied down then your balun is shorted. If it just rings and rings then it's possibly another issue.]]> http://www.dslreports.com/forum/remark,20456649 Fri, 09 May 2008 11:47:19 EDT Re: Urgent Help with wiring, is the filter dead? http://www.dslreports.com/forum/remark,20455656 anon : Yes thats it cool kid. They very well may be sending a tech I do remember her saying it would take 24 to 48 hours and that unfortunately something something something. The problem was that the connection to them via the cell phone was so bad that I couldn't understand what she said all the time.

The most shocking part of this was the automated line checker when I called normal service. It auto checked the line and told me there was no issue and that I could check my phones or my location for trouble and option one (check) location instructed me to go to the netpop with a screw driver and use the test jack. I thought that was really something I'd want to keep most customers away from.]]> http://www.dslreports.com/forum/remark,20455656 Fri, 09 May 2008 09:09:05 EDT Re: Urgent Help with wiring, is the filter dead? http://www.dslreports.com/forum/remark,20454823 koolkid1563 : They would have to send a tech out, since the VDSL filters that they use aren't really supposed to be handled by the customer. It is odd that they are actually sending one out to you though...

The filter you are talking about looks like this doesn't it (the module on the bottom)?
Click for full size
]]> http://www.dslreports.com/forum/remark,20454823 Fri, 09 May 2008 00:45:17 EDT Re: Urgent Help with wiring, is the filter dead? http://www.dslreports.com/forum/remark,20454780 anon : Sorry joe_washu, I am not sure, there are conflicting reports and trough be told the problem was brought to my attention hours after it had happened and we booth commented on how we didn't have a single call after I walked in the house.

I called and asked for a replacement, I do believe its the splitter. If I bypass it the phone works fine. I even tried using it without the pair that I run to the RG connected and it still did it.

Thanks for you wonderful and fast replies! They are sending me a replacement unit, if that one goes I'll ask to have my wiring checked.]]> http://www.dslreports.com/forum/remark,20454780 Fri, 09 May 2008 00:29:58 EDT Re: Urgent Help with wiring, is the filter dead? http://www.dslreports.com/forum/remark,20454447 ILpt4U :
said by Mr Anon :

Something is up with my house wiring, something is holding the line open, all phones are disconnected and the VDSL service is fine.

I've been running on the rewiring I've done for a while now I don't think its what I did. I think its the filter but I'm not actually sure.

With everything in the house the dial tone will not restore its self, waited 2 minutes then tested line, this includes RG or anything that would plug into the phone.

Getting an automated line test from AT&T will restore dial tone but line is held open.

Testing at the test jack on the (bauln?) in my kitchen is no dial tone, if I unplug the test jack for 2 min. Tone is not restored.

If I disconnect the bauln/filter for a minute the reconnect Tone is restored but the line is held open. The only thing I have yet to try is to just remove the bauln/filter completely and sing if I have consistant tone and line close.
I actually had to go on a repair for something like this. Ended up having to change the Splitter/balun/filter, and also had to do a port swap at the VRAD. And the customer commented that the POTS line had stopped working during a storm... Something shorted out the POTS signal.

Was there an exact time or incident or anything that you can think of that coincided with when your POTS line started to be held open?]]> http://www.dslreports.com/forum/remark,20454447 Thu, 08 May 2008 22:59:07 EDT Re: Urgent Help with wiring, is the filter dead? http://www.dslreports.com/forum/remark,20454445 roadrat : I had a similar problem in that ADSL worked fine but there was no dial tone. It happened after a thunderstorm. The resolution was a shorted pair about three blocks away and a spare pair was used.]]> http://www.dslreports.com/forum/remark,20454445 Thu, 08 May 2008 22:58:52 EDT Urgent Help with wiring, is the filter dead? http://www.dslreports.com/forum/remark,20454429 anon : Something is up with my house wiring, something is holding the line open, all phones are disconnected and the VDSL service is fine.

I've been running on the rewiring I've done for a while now I don't think its what I did. I think its the filter but I'm not actually sure.

With everything in the house the dial tone will not restore its self, waited 2 minutes then tested line, this includes RG or anything that would plug into the phone.

Getting an automated line test from AT&T will restore dial tone but line is held open.

Testing at the test jack on the (bauln?) in my kitchen is no dial tone, if I unplug the test jack for 2 min. Tone is not restored.

If I disconnect the bauln/filter for a minute the reconnect Tone is restored but the line is held open. The only thing I have yet to try is to just remove the bauln/filter completely and sing if I have consistant tone and line close.]]> http://www.dslreports.com/forum/remark,20454429 Thu, 08 May 2008 22:55:09 EDT