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Forums » US Telco Support » AT&T » AT&T Southwest » This is unbelievable (RANT)
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Strange Yahoo Emails! »
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

reply to DragonFire
Re: This is unbelievable (RANT)

said by DragonFire See Profile :

How hard is it to understand the following, I ONLY have problems with my DSL when it rains and that as soon as it dries up outside the problems go away....
Do you have evidence of any voice line problems (assuming you don't have "dry loop" DSL)?
I forgot to ask, Can someone explain to me how dropping to 3MB could be faster for me instead of 6MB? Yes this is something Tier 2 said to me and I really don't see how the 3MB package could be faster then the 600KB/sec I get now...
I'd suggest a modest edit. Clip the actual rant and post it in the "Rants, Raves, and Praises" forum. Save the questions for this forum.

Voice line problems can kill DSL; and getting voice techs to handle the issue can fix DSL problems without involving DSL tech support (personal experience).

If the rain alters the line stats significantly, dropping back to 3MB service might alleviate some issues. When you increase speed, you trade some of your noise margin for the extra speed; so you would get some of that back at the lower speed.

OTOH, you would be masking an underlying problem, which probably could only get worse over time, until it overtakes your lower speed profile, and things start acting up again.

I suppose you could get your line stats while it is raining, and when things are dry. Compare the difference.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

bassnguitar

join:2003-09-11
Imperial, MO
clubs:
"I suppose you could get your line stats while it is raining, and when things are dry."

The problem with that, it won't stop raining around here!


DragonFire

join:2000-07-15
Cedar Hill, MO
·AT&T Yahoo

reply to NormanS
said by NormanS See Profile :

Do you have evidence of any voice line problems (assuming you don't have "dry loop" DSL)?
In the past yes but as of now I no longer have a phone hooked up to it, if ATT made getting dry loops easier and offered there 6MB package with it I'd do that instead.

If the rain alters the line stats significantly, dropping back to 3MB service might alleviate some issues. I suppose you could get your line stats while it is raining, and when things are dry. Compare the difference.
On a nice sunny day my line of roughly 6K feet to a RT will hold my 6016/768 synce with avg stats of [SN Margin]= 14.5, [Line Attenuation] = Always 33.5 or 34, My CRC error rate is about 100/week. It will stay like this till really good rain and with in 5 mins of the rain starting my SN margin will drop from 14.5 (AVG) to 6, to 2, to no synce and will remain this way till it starts to dry up outside
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