Retired2PA
join:2007-08-08
Hazleton, PA
| reply to Russell_
Re: Vonics gone?
Dear Valued Vonics Subscriber,
We sincerely apologize for the service outage that you are currently experiencing. We were in process of upgrading our networks and ran into a major problem at our head-end. We lost our main fiber optic connection which comes to our network and carries all our voice and data. We are diligently trying to get it fixed by our provider and partner.
This has caused loss of connection to all our main and backup networks causing us serious problems from service outage of Vonics business lines and yours. We were also unable to send out timely emails since access to all our mail servers was cut off. We are trying to get the service back up and running shortly. Current ETA is 4:00 am PST.
We again apologize for the service interruption and sincerely appreciate your understanding and patience.
Regards,
Vonics Customer Service
 It' after 9:00am est and still no service. Intermittant service I can put up with, but no service for over 12 hours I can't. |
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RockyBB
Premium
join:2005-01-31
Castle Rock, CO
| said by Retired2PA  :We lost our main fiber optic connection which comes to our network and carries all our voice and data. have they never heard of redundancy? let's hope that all other providers will be asking their network engineering staff if they are equally as vulnerable. |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs: | reply to Retired2PA
Shady shady shady....
Run while you all still can. |
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kohls
join:2003-04-17
Iselin, NJ | It sucks... 'run' light has been blinking - no service at all since some time yesterday  |
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