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Forums » Tech and Talk » OS and Software » No, I Will Not Fix Your #@$!! Computer » Anyone here ITIL certified?
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Eldon

join:2001-04-17
Chicago, IL
·RCN CABLE

reply to Wily_One
Re: Anyone here ITIL certified?

said by Wily_One See Profile :

Yes I'll be taking the Foundations V3.  That's likely as far as I'll need to go.  Any tips for a newbie?

What I mean about the value is, yes it seems to be the current management program du jour and it looks good on a resume, but how many companies have actually implemented it fully?  And of those that have, what cost savings/process improvements/increased efficiencies actually materialized?
It is fairly new in the states, but has been implemented with a lot of success in Europe and Canada for many years.

Companies here absolutely are implementing it. My company has adopted it, going so far is to get ISO 20000 registered.

When implemented properly it has huge benefits and cost savings.

I think foundations is valuable for anyone in IT. If nothing else is provides a good methodology to looking at how IT works.

I think ITIL is here to stay.
to forum · permalink · · 2008-05-09 13:47:20 · Reply to this
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