Dimp
@deainc.com | reply to Dimp
Re: Bad Pings to a California Server (bad hops?)
Sorry! forgot to mention (as well as put in subject) that it is Phoenix AZ |
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Dimp
join:2008-05-09 | Very sorry for triple post! I saw that people like it if your registered so that PMs can be sent soooo ... I registered under this name |
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CoxTOC1
join:2007-05-15
Newport News, VA
| As a WOW player myself I can honestly say that I understand your frustration.
First thing to note is that your round trip time is in the 30ms range so no problems their. As for the *'s in hop 7 and 8 that's probably ICMP de-prioritization (For more info on what that is try here: »[OK] Major packet loss--- can't watch video online?)
Now what makes this very frustrating is that Blizard blocks ICMP on their network. So we have no way to test end to end connectivity once we reach their network. And to make it even more fun blizzard does not use ICMP to calculate their ping times (They use something else that totally escapes me right now) so where does this leave you? As far as we (The ISP) are concerned we are getting you their in about 30ms which is rely good. Which puts you back on Blizards door step.
Some things that may help you on your road to solving your problem are:
»www.wowwiki.com/US_Realm_List_By_Datacenter
and
»forums.worldofwarcraft.com/threa···41&sid=1
And as always if you want to PM me your modem MAC address I'll check stuff out. In fact if you get me on a slow enough day I'll even conference into a call with Blizard tech support and help you through it. |
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Dimp
join:2008-05-09 | PM Sent! i really appreciate the fast and friendly support! And hope that we can get this resolved (if there is anything at all COX can do) |
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