http://www.dslreports.com/forum/r20457784 en Wed, 07 Jan 2009 23:09:32 EDT Wed, 07 Jan 2009 23:09:32 EDT http://www.dslreports.com/forum/remark,20468200 AntiSnipe : Thanks Chris.]]> http://www.dslreports.com/forum/remark,20468200 Mon, 12 May 2008 02:33:28 EDT http://www.dslreports.com/forum/remark,20465092 AZHSISUPPRT2 : SMCinAZ,

Could you PM me your cable modem's HFC MAC address and I'll look into this for you?

T3's occur after the modem is online and gets it's first chance to talk to the CMTS and is trying to negotiate it's power level. It sends a communication to the CMTS and starts a T3 timer. If the modem hasn't received a response within 200ms the modem assumes the CMTS could not "hear" it so it boosts it's power level and tries to transmit again. It takes a number of these to occur before the modem will reset itself. These can normally be an indicator modem issues, wiring issues, or cable plant issues that would require a technician.

Thanks,

Chris@Cox Communications Arizona]]> http://www.dslreports.com/forum/remark,20465092 Sun, 11 May 2008 11:47:56 EDT http://www.dslreports.com/forum/remark,20464092 AZHSISUPPRT2 : I'll check it out for you when I get back into the office on Monday for you AntiSnipe.

Thanks,

Chris@Cox Communications Arizona]]> http://www.dslreports.com/forum/remark,20464092 Sun, 11 May 2008 02:12:46 EDT http://www.dslreports.com/forum/remark,20463909 AZwldcats : A t3 error is a problem between your modem and The CMTS.

Could be the modem, house or plant, You need a tech out to investigate.

You could have a splitter or piece of cable going bad now that it is getting warm again.....]]> http://www.dslreports.com/forum/remark,20463909 Sun, 11 May 2008 00:47:01 EDT http://www.dslreports.com/forum/remark,20463784 SMCinAZ : Things here are screwed up, too. Last time, the folks on here helped and sent a guy out who was excellent. Things seem to have changed. Now, they just tell me I have T3 issues (????) and to call in. Call in? What a freaking total waste of time. Frontline people are so dead brained. Reboot the modem. Take it off the router. Reboot the computer. If we come out, you might be charged xxx dollars.

They need to fox things on THEIR end. Nothing has changed on my end-NOTHING.

This bites.

How about some REAL help, folks? Please.
I am considering Qwest.]]> http://www.dslreports.com/forum/remark,20463784 Sun, 11 May 2008 00:04:44 EDT http://www.dslreports.com/forum/remark,20461323 ginaav : I'm over in Tempe, and I'm experiencing similar issues. We were great for the last month or two, and just in the last week I've started getting dropped every morning. I was thinking it might be on my end, but perhaps it isn't after seeing this. My signals are good though. ]]> http://www.dslreports.com/forum/remark,20461323 Sat, 10 May 2008 12:17:12 EDT http://www.dslreports.com/forum/remark,20458447 AntiSnipe : I thought so. I'm actually surprised I am able to stay connected long enough to post here with it like that.]]> http://www.dslreports.com/forum/remark,20458447 Fri, 09 May 2008 18:09:27 EDT http://www.dslreports.com/forum/remark,20458385 needforspeed59 : Yup! That upstream is way-wacked!
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Great success! High five!]]> http://www.dslreports.com/forum/remark,20458385 Fri, 09 May 2008 17:50:48 EDT http://www.dslreports.com/forum/remark,20457854 AntiSnipe : Alright. Thanks a bunch.

That upstream power is really low is it not? Should be near 40? Just seeing if I am on the right track so far.

What is happening is my connection just goes completely dead every few minutes and stays that way until I reboot the modem. Web pages or cox email time out immediately as if my network cable was unplugged, but the lights on the modem remain on like normal.]]> http://www.dslreports.com/forum/remark,20457854 Fri, 09 May 2008 15:51:57 EDT http://www.dslreports.com/forum/remark,20457800 CoxTOC1 : I think the AZ guys probably still have your info. If they don't get up with you in a reasonable time frame let me know and I'll poke about.]]> http://www.dslreports.com/forum/remark,20457800 Fri, 09 May 2008 15:42:59 EDT http://www.dslreports.com/forum/remark,20457784 AntiSnipe : It seems my month or 2 of somewhat reliable connection time has run out again. Looking at my upstream power, I'm thinking that would be the problem this time.

Who wants my MAC this time, or is it still on your note pad on your desk from last time? :D

]]> http://www.dslreports.com/forum/remark,20457784 Fri, 09 May 2008 15:39:46 EDT