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[OH] Cleveland Area Coverage? »
« [RI] Intermittent brief signal loss with DCH3416  
AuthorAll Replies

maxpower

join:2006-10-09
Providence, RI
reply to descendant75
Re: [AZ] internet speed

I thought Internet Tools had a speed preview option for the lower tiers of service to try a faster one for free. Maybe it's not in all areas.


AZwldcats
Ummm That's Right

join:2001-02-20
Tucson, AZ
clubs:

said by maxpower See Profile :

I thought Internet Tools had a speed preview option for the lower tiers of service to try a faster one for free. Maybe it's not in all areas.
That is only if you have Value, Not for lite...

And you are grandfathered into light, If you stop it you will lose it....

Zucson

join:2006-09-13
Tucson, AZ

said by AZwldcats See Profile :

That is only if you have Value, Not for lite...

And you are grandfathered into light, If you stop it you will lose it....
Exactly. I've seen this type of thing a lot with cell phone service(I used to work in the industry). Old plans get grandfathered, and if you stick to them companies will usually let you stay on them indefinitely. But switch off even for a day, and a lot of the times their computer systems won't let you re-enter the same type of plan.

It kinda stinks for the customer, but companies do need to move on to other offerings and what not for various reasons.
Forums » US Cable Support » Cox HSI[OH] Cleveland Area Coverage? »
« [RI] Intermittent brief signal loss with DCH3416  


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