healthy smurf
@alltel.net
| [Troubles] Upgraded to 6 Mbps and Having Trouble
I just upgraded from 1.5 to 6 Mbps. Have a Siemens Speedstream 4200 router ending in A25. However, you as you can see from my speed test, I am not quite where I should be. Is there anything that I need to do to see the speed difference? To date I have made no changes other than contacting Windstream and ordering the upgrade which they told me would be in place by 7 AM this morning. Any help would be appreciated |
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bcruze
join:2006-03-03
USA | what does your modem say you are provisioned as? |
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healthy smurf
@alltel.net | reply to healthy smurf
I am sorry but I do not understand what you are asking. |
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xxTRAGEDYxx
join:2008-03-14
Kannapolis, NC
edit:
May 9th, @09:39PM
| do you know how to login into your modem???
edit: if not, type 192.168.254.254 into your address bar, admin/admin is username and password |
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healthy smurf
@alltel.net | reply to healthy smurf
yes, i do know how to log in to the modem. is there something i need to set up once logged in? |
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Napsterbater
Premium
join:2002-12-28
Milledgeville, GA | goto "Status and Statistics" -> "DSL"
Copy and Past "DSL Status" and your SNR and Atten. |
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xxTRAGEDYxx
join:2008-03-14
Kannapolis, NC
 ·Windstream
 ·RoadRunner Cable
| said by Napsterbater  :goto "Status and Statistics" -> "DSL" Copy and Past "DSL Status" and your SNR and Atten. took the words right out of my mouth Napster.... |
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Healthy Smurf
@alltel.net
| reply to healthy smurf
Below is the DSL Status. I see that it is only 1.5 Mbps. Having trouble finding the SNR and Atten. Any suggestions to correct or do I need to post more info. By the way thanks for taking time to help.
DSL Status
Status ATU-C Current Tx Rate
(bits/sec) ATU-R Current Tx Rate
(bits/sec)
UP 1536000 384000
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Healthy Smurf
@alltel.net
| reply to healthy smurf
Hey, found the SNR and Atten right where you said it was the first time.
Again, thanks for the help
System
Time Tx
CRC Tx
FEC Rx
CRC Rx
FEC LOS SEF LOS
(sec) SEF
(sec) Err
(sec) Rx
(blocks) Tx
(blocks) SNR Atten.
00-00-0000 05:37:12 0 0 0 0 0 0 0 0 0 21504 21504 15.0 42.0
00-00-0000 05:31:08 0 0 0 0 0 0 0 0 0 53187 53186 15.0 42.0
00-00-0000 05:16:07 0 0 0 0 0 0 0 0 0 53174 53175 16.5 42.0
00-00-0000 05:01:06 0 0 0 0 0 0 0 0 0 53116 53116 16.5 42.0
00-00-0000 04:46:06 0 0 0 0 0 0 0 0 0 53185 53185 16.5 42.0
00-00-0000 04:31:05 0 0 0 0 0 0 0 0 0 53171 53171 16.5 42.0
00-00-0000 04:16:04 0 0 0 0 0 0 0 0 0 53186 53185 16.5 42.0
00-00-0000 04:01:03 0 0 0 0 0 0 0 0 0 53176 53176 16.5 42.0
00-00-0000 03:46:02 0 0 0 0 0 0 0 0 0 53115 53115 16.5 42.0
00-00-0000 03:31:02 0 0 1 0 0 0 0 0 1 53176 53177 16.5 42.0
00-00-0000 03:16:02 0 0 0 0 0 0 0 0 0 53183 53183 16.5 42.0
00-00-0000 03:01:01 0 0 0 0 0 0 0 0 0 53183 53183 16.5 42.0
00-00-0000 02:46:00 0 0 0 0 0 0 0 0 0 53176 53175 16.5 42.0
00-00-0000 02:30:59 0 0 0 0 0 0 0 0 0 53111 53112 16.5 42.0
00-00-0000 02:15:59 0 0 0 0 0 0 0 0 0 53189 53188 16.0 42.0
00-00-0000 02:00:58 0 0 0 0 0 0 0 0 0 53166 53167 16.5 42.0
00-00-0000 01:45:57 0 0 0 0 0 0 0 0 0 53178 53178 16.5 42.0
00-00-0000 01:30:56 0 0 0 0 0 0 0 0 0 53166 53166 16.5 42.0
00-00-0000 01:15:55 0 0 0 0 0 0 0 0 0 53130 53130 16.5 42.0
00-00-0000 01:00:55 0 0 0 0 0 0 0 0 0 53178 53178 16.5 42.0
00-00-0000 00:45:54 0 0 0 0 0 0 0 0 0 53178 53178 16.5 42.0
00-00-0000 00:30:54 0 0 0 0 0 0 0 0 0 53178 53178 16.5 42.0
00-00-0000 00:15:53 3 0 31 0 0 0 0 0 10 53083 53083 16.5 42.0
Totals 3 0 32 0 0 0 0 0 11 1191089 1191089 N/A N/A
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bsc
Premium
join:2003-03-11
Lexington, KY
·Windstream
| There is no way you are going to get 6M with those stats at 1.5. SNR is too low, attenuation way too high.
Make sure you have filters installed on every single device on your phone lines, including any satellite boxes or anything else. I would recommend testing your signal stats while plugged directly into the test jack inside the NID (gray box on the side of your house where the phone line comes in) |
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shadowfax
Premium
join:2007-01-06
Lexington, KY
·Windstream
| reply to Healthy Smurf
With attenuation of 42, you should be on the edge of 6 meg capability, if you are on adsl2 service, and the local copper loop has the right qualifications. The SNR can can be tweaked a little higher, no big deal. Once again my advice to everyone who is frustrated with the business office, get a hold of a local tech, or a local manager who can direct a tech to you, 99% of the local folks will bend over backward to accomidate all of youre needs. |
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Healthy Smuf
@alltel.net
| reply to healthy smurf
Alright, with all of that being said I am still in the dark? Is my modem the issue, is it the line coming in to the house, do I need to contact tech support and get into their crawl? I am not well versed in this subject and therefore need to be spoon fed. Thanks |
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xxTRAGEDYxx
join:2008-03-14
Kannapolis, NC
·Windstream
·RoadRunner Cable
| reply to shadowfax
hey shadow, sorry to get off topic, well, kinda, but you say 42 is on the edge. what is in the clear??? higher or lower?? thanks.
Smurf: here is a number w/ tech support in the states. 1-866-990-3282....but i think it's the dedicated tech support |
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bsc
Premium
join:2003-03-11
Lexington, KY
·Windstream
edit:
May 11th, @10:53AM
| said by xxTRAGEDYxx :hey shadow, sorry to get off topic, well, kinda, but you say 42 is on the edge. what is in the clear??? higher or lower?? thanks. Attenuation is basically defined as signal loss in the wire, or how loud the signal was at the receiver compared to how loud it was transmitted.
Lower is better for attentuation. Higher is better for SNR (Signal to Noise Ratio, or how loud the signal is to the noise on the line, also called noise margin.)
I will defer to shadow on the 42 being on the edge thing. I would be leery about it, but he does this for a living.  |
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bsc
Premium
join:2003-03-11
Lexington, KY
·Windstream
| reply to Healthy Smuf
said by Healthy Smuf :
Alright, with all of that being said I am still in the dark? Is my modem the issue, is it the line coming in to the house, do I need to contact tech support and get into their crawl? I am not well versed in this subject and therefore need to be spoon fed. Thanks
That hasn't been determined unless you do what I said in my original post, either test at the NID or do what shadow did and get a local tech to look at it.. If you answer some of our questions, that is the only way we can help  |
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shadowfax
Premium
join:2007-01-06
Lexington, KY
·Windstream
| reply to xxTRAGEDYxx
Basically what BSC said, I define attenuation as the natural resistance to data flow on youre copper loop. And its directly proportional to the distance of youre line from the dslam, With 0 db of attenuation at the dslam to about 35-36 which is about 7.5k ft to 8k ft out. 8000 ft out is the absolute farthest out I've ever seen 6 meg DSL work, with only 6500 ft being the max for 12 meg( so far) that I've seen. There is very little we can do for attenuation, it is what it is. SNR is the strength level of the data cirquit on the copper loop, and is directly proportional to the attenuation. We can tweak that measurement quite a bit, by conditioning the line, adding nid filters, or replacing bad modems. A good SNR value for 6 meg is in the teens. A good study tool is basic electrical theory, ohms law, resistance, capacitance etc, all of these factors are relevant to the phone lines and data transport over the copper. |
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xxTRAGEDYxx
join:2008-03-14
Kannapolis, NC | reply to healthy smurf
so if my modem is in bridge mode...can I still log in and check out the diagnostics?? |
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GVG
join:2006-09-19
Charlotte, NC | nope |
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xxTRAGEDYxx
join:2008-03-14
Kannapolis, NC
·Windstream
·RoadRunner Cable
| thanks Gvg, what would I have to do?? I assume take it outta bridge huh?? Well, that's not an option considering how long it took to get everything working. Oh well, my connection is fine, so it'll be alright. Thanks anyway bro!
BTW, do you guys get any of them NASTY storms?? |
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GVG
join:2006-09-19
Charlotte, NC | yep that is the choice, bridge mode and no stats, router mode and an extra hop and a double NAT situation.
Lots of wind here but no bad storms. |
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